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Hesperia Ciudad de Mallorca

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Hesperia Ciudad de Mallorca

locationPalma, Majorca

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About Hesperia Ciudad de MallorcaAbout Hesperia Ciudad de Mallorca

Location

This elegant hotel is situated in peaceful neighbourhood above the Bay of Palma. The marina, the Paseo Maritimo and Bellver castle are all only minutes away. Countless shops and entertainment venues are located in the immediate vicinity. The nearest beautiful sandy beach is only 3 kilometres away and the airport is 10 kilometres away.

Facility

Guests have a choice of 58 rooms located in two 2-storey buildings with lifts. Guests are warmly welcomed by multilingual staff at the 24-hour reception desk in the lobby. Check-in/check-out service is available round the clock. Amenities available at the hotel include a baggage storage service, a safe and a drinks machine. Wireless internet access allows guests to stay connected while on holiday. The tour desk offers assistance with booking excursions. Wheelchair-accessible facilities are available. There are also a number of shops that make for great strolling and browsing. A garden provides extra space for rest and relaxation in the open air. Guests arriving by car can park their vehicles in the garage (for a fee) or in the car park (no extra charge). Further services include a babysitting service, a car hire service, room service, an alarm call service, a laundry service and a coin-operated laundry. A bicycle hire service provides all the necessary equipment for exploring the surrounding area. Complimentary newspapers are available. The business centre is on hand for guests' business requirements and provides a fax machine.

Rooms

Air conditioning and individually adjustable heating ensure that rooms maintain comfortable temperatures. A balcony is included as standard in some rooms. Rooms have a double bed or a king-size bed. Children's beds can be requested for younger guests. A safe, a minibar and a desk are also available. Extra comforts include a mini fridge. An ironing set is provided for guests' convenience. A direct dial telephone, a television with satellite/cable channels and WiFi (no extra charge) are provided as well. A hairdryer and bathrobes are available in the bathrooms, which are equipped with a shower and a bathtub. For extra comfort in the bathrooms, guests are offered cosmetic products. The hotel has non-smoking rooms.

Sport

There are indoor and outdoor pools and a children's swimming area. A short break or an entire afternoon on the sun terrace, which features sun loungers and parasols, is time well spent. The pool bar serves a selection of refreshing drinks. There are many ways to relax or stay active at the hotel, including cycling/mountain biking, golf, a gym, callisthenics, aerobics, a spa and a solarium. Parents can unwind while the kids can participate in an entertainment programme full of fun activities.

Meals

Dining facilities include a non-smoking restaurant, a dining room, a café and a bar. A generous breakfast buffet, lunch and dinner offer plenty of delicious variety. Special meals, including diet meals, are also available. The hotel also offers special catering options.

Payment

The following credit cards are accepted: American Express, VISA, Diners Club and MasterCard.

Amenities at Hesperia Ciudad de Mallorca Amenities at Hesperia Ciudad de Mallorca

  • Facilities

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      24-hour check-in

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      24-hour reception

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      Air conditioning

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      Bar(s)

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      Bicycle Cellar

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      Bicycle Hire

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      Café

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      Car Park

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      Conference Room

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      Garage

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      Hotel Safe

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      Laundry Facilities

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      Laundry Service

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      Lifts

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      Pets

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      Restaurant(s)

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      Restaurant(s) with non-smoking area

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      Room Service

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      Shops

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      Wifi

  • Hygiene

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      Contactless check-in/-out

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      Contactless payment

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      Enhanced cleaning programme

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      Hand sanitiser

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      Health checks on staff

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      Housekeeping only upon request

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      Hygiene training for staff

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      No high-touch furnishings

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      No high-touch furnishings in public areas

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      Packaged meals

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      Protective equipment for employees

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      Protective hygiene screens

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      Protective masks for guests

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      Sanitiser dispenser

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      Social distancing regulations

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      Time interval between room bookings

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      Use of commercially available disinfectants

  • Meals

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      Breakfast Buffet

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      Special Diet

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      Special Offers

  • Sport/Entertainment

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      Aerobics

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      Children's Entertainment

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      Children's Pool

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      Cycling/Mountain Biking

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      Golf

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      Gym

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      Indoor Pool

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      Massage

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      Number of Pools

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      Outdoor Pool(s)

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      Parasols

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      Sun loungers

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      Sun terrace

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      Swimming Pool

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      Tanning Studio/Solarium

LocationLocation

Around this property:

Public Transport

10 m

Bars / Pubs

100 m

Restaurants

100 m

Shopping opportunities

150 m

Nightclub

500 m

Beach

5 km

User Rating & ReviewsUser Rating & Reviews

  • Valuerating
  • Roomsrating
  • Cleanlinessrating
  • Servicerating

Excellent

192

Very Good

214

Average

125

Poor

57

Terrible

30

Recent Reviews: 618

  • User:horseman03

    Trip type: Friends getaway

    Absolutely delightful hotel!

    rating22 May 2025

    I've stayed in many hotels around the world and this is a really nice, comfortable and quiet hotel. The staff were, without exception, very helpful and friendly and we had a very enjoyable week's stay here. Frequent buses into Palma, Cala Major etc are available from a stop just outside the hotel wh...
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  • User:Zoë S

    Trip type: Couples

    Horrendous

    rating18 May 2025

    A complete charade from start to finish, from arrival we noticed how much we’d been lied to - for example the photos taken by the hotel show lovely drinks but there is literally no bar or anything of the sort. We had to go to the hotel across the road for every single thing we needed, even ice for d...
    Read more

  • User:Sunshine06870713010

    Trip type: Family

    Good experience

    rating02 Aug 2024

    The hotel itself was not bad, had everything you needed. The pool area was nice, friendly staff and a nice quiet area. The cleaners are kind and helpful. It is near a shopping centre which has everything inside, it is abit of a journey! However we did get charged €40 euros for tourist fees paid dire...
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  • User:Judit M

    Trip type: Couples

    disappointing

    rating04 Jul 2024

    super disappointing experience. Upon on arrival our first room smelled strongly of smoke and domestos, forcing us to change rooms immediately. The second room was still smelly, but we managed to sleep there.We also inquired about the availability of shower facilities after check-out on four separate...
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  • User:Lindsaywwwww

    Trip type: Friends getaway

    Not a four star hotel - hidden extras - rude Manager

    rating07 Jun 2024

    Booked two rooms for four people - they said breakfast was included but apparently this is only for one person per room so extra €18 per room per day chargeable - who sells a twin room with only one breakfast included ! Hidden costs - very cynical and makes the cost look more competitive than in rea...
    Read more

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