Hipotels Playa De Palma Palace

Recent Reviews: 1479

• User:rolande232

  Trip type: Friends getaway

  Good location and nice infrastructure

  09 May 2026

  The 5-star Hotel Palma Palace, part of the Hipotels group, has a lovely pool area and, despite its proximity to Ballermann, is situated in a quiet part of Playa de Palma. It features a large buffet restaurant, with all the pros and cons that such establishments entail. The food is geared quite heavily towards the majority of guests, who are mainly from Germany. There is less of a focus on local cuisine. The rooms are modern and offer excellent facilities. I didn’t think it was very generous that you only get three coffee capsules in the room and then have to sort it out yourself. What I’d particularly like to highlight is the cleanliness of the rooms – impeccable. I would recommend the hotel.

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• User:Masoumeh M

  Trip type: Family

  Excellent service ✨

  14 Apr 2026

  We had a great stay at this hotel and really enjoyed our time here.The food was excellent with a good variety every day, and everything was fresh and tasty. The staff were the highlight — young, energetic, and very friendly, always working hard with a smile.The atmosphere is perfect for families, and our kids had a wonderful time.We would definitely recommend this hotel and would happily come back.

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• User:Lily_France_2024

  Trip type: Family

  Great hotel, the best buffet

  04 Dec 2025

  We spend a wonderful week in this hotel brand the HIPOTELS, this time in Palma ( previous one is hipotel palace Calla Millor )Location : 15 mn taxi from PMI PALMA airport and cost around 20 euros for the ride.Taxis are easily avalaible at airport, 10 mn waiting time. First impression: very welcoming Checking was hassled free, starting with a refreshing drink served with smileAll explanation were provided re the facilities, provided maps to navigate around the area and tips. And lastly, graciously inform us that as returning guests, we were upgraded to a suite on the 4th floor which is huge with an 180 degrés sea view and large balcony overlooking the outdoor swimming pool The bathroom is tastefully designed, enough lights, separate area for bathtub, shower and toilet, which is an important criteria for a lengthy stay.The hotel premises are impressive, modern yet with warm touch of home welcoming feeling and deserve its 5stars label.F&B :breakfast and diners (buffet style ) are served in the main restaurant located on ground floor. Each guest party is assigned to the same table reserved for the whole stay (very cool ) thus allowing guest to order beverage to be served for the next day meals if not yet finished.The foods are of high quality and surely none of the best hotel buffet we tried : catering for any food allergy.. live cooking stations served on demand the best juicy tenderloins, salmon tuna, swordfishes cooked any way you prefer. Cold cuts ( ibérico ham, smoked salmon, cured anchovies, cured ham etc..) are equally savoury. And desserts are as delicious as they are good looking That is one of the reasons we came back to hipotels after trying as well the Cala Milor hotel. The highlights are the gala diner, with an array of local products (local cheese, iberico cured meats, wine etc…)All the staff are very welcoming and attentive and ensure that none items are missing from buffetThe spa area is very beautiful, with an small indoor pool, a wonderful sauna with direct view to the sea and hamman and a plunge cold pool (10 degrés) for the hit/cold « contrast therapy » cure . Very cool concept.Outside pool is huge (even if the hotel is at fulll capacity) but transats are taken at peak timeBeach area outside of the hotel is disappointing (no fault with the hotel) , not very large stretch of sands and largely overcrowded and noisy and dirty Staff : the hotel staff are very welcoming and attentive.All in all, a very nice stay and highly recommend this hotel brand (both hipotel hippocampus palace at Cala Millor and Palma palace) as it is difficult to be disappointed by the quality of services and the food

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• User:Dragonfly84

  Trip type: Couples

  We will be back

  29 Sept 2025

  Wonderful hotel. Just 10 minutes away from the airport. We did not have any problem finding a free parking space in front of the hotel. The staff exceptional. Room and bathroom were very clean. Food was very good. Friendly waiters and chefs. Salvador Rodriguez, Otros at Hipotels Playa De Palma Palace, responded to this review Dear Dragonfly84,Always a pleasure to start by thanking you for taking the time to share your experience with us.Thank you very much for your review of your stay. We are very happy to hear that you rated our hotel as "Wonderful" and that all aspects of your visit were so positive.We greatly appreciate you highlighting our staff as "exceptional" and the friendliness of our waiters and chefs. We are also pleased that you found the room and bathroom very clean and that you enjoyed the very good food.We look forward to the pleasure of welcoming you back again very soon.Yours sincerely,Hipotels-Team

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• User:Firepig58

  Trip type: Couples

  5-star experience with outstanding food

  27 Sept 2025

  This is an excellent, well run hotel and we had a great stay, as retired couple for a week in September. We had a 6th-floor junior suite with sea view, a large room with a big bathroom with bath and separate shower, both excellent. The sea view was lovely but distant, over the pools and across rooftops: the hotel is not on the seafront, so there is a walk of a few hundred metres to the beach. Unfortunately, although the narrow beach and promenade themselves are quite impressive, this (the whole s'Arenal end of Playa de Palma) is not the nicest resort for 5-star guests, being lined with German snack bars, tattoo parlours and cheap tourist shops. No authentic Spain to be had here, or within strolling distance. Though there is a very regular and easy to use bus service into Palma city, taking around 1/2 hour. The airport is close by, but the hotel is not under the flightpath.The hotel atmosphere is classy and spacious but a bit clinical. Everything was nice but not super-luxurious. Cleanliness was outstanding, including the large pool. the pool area is neat and not crowded. The outstanding feature of the hotel was the buffet food at breakfast and dinner. Probably the best we have had at any holiday hotel, with huge choice and delightful presentation. Many items could be cooked on request at the counter - for example 4/5 different fish to grill for dinner. Overall we were delighted by the hotel and would highly recommend it. Not so much the area in which it is located. Salvador Rodriguez, Otros at Hipotels Playa De Palma Palace, responded to this review Dear Firepig58,We appreciate the time you took to leave such a detailed review.Thank you very much for your kind words about our facilities, the rooms,... We are very pleased that the food, both at breakfast and dinner, was a highlight, with one guest describing it as "probably the best we've had at a vacation hotel." We're very glad to hear that you enjoyed these aspects of the hotel.We understand your observation about the hotel's immediate surroundings. We regret that the area did not fully meet your expectations. However, we are pleased that, in general, they loved the hotel and recommend it.We sincerely hope to welcome you back.Yours sincerely,Hipotels-Team

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