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Hm Gran Fiesta

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Hm Gran Fiesta

locationPlaya de Palma, Majorca

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About  Hm Gran FiestaAbout Hm Gran Fiesta

Location

The hotel offers its clients a pleasant stay by the sea, thanks to its superb location on the beach front of the Playa de Palma.

Facility

Guests can enjoy the pleasant ambience of one of the 241 rooms, including 217 double rooms. Multilingual staff (English, German, French) are happy to assist and advise. Services such as a baggage storage service, safe, currency exchange service and cash machine ensure a comfortable stay. Wireless internet access is provided in public areas (for a fee). The tour desk offers assistance with booking excursions. The hotel offers various facilities for guests with disabilities. Wheelchair-accessible facilities are available. Guests arriving by car can park their vehicles in the car park for no extra charge. Further services include a car hire service and a coin-operated laundry. Guests can also use the for a fee bicycle storage facilities. A business centre with projector, fax machine and a flip chart and pens is available.

Rooms

Air conditioning and central heating ensure that rooms maintain comfortable temperatures. Guests can enjoy the sea view from a balcony or terrace. Rooms have a double bed or a queen-size bed. Extra beds can be requested. There is also a minibar and, for a fee, a safe. Guests will also find a tea/coffee station included among the standard features. A telephone, satellite television and WiFi (for a fee) provide all the essentials for a comfortable holiday. Slippers are included. A hairdryer, bathrobes and a telephone are on hand in the bathrooms for everyday use. For extra comfort in the bathrooms, guests are offered cosmetic products. 4 wheelchair-friendly rooms with wheelchair-accessible bathrooms are also available. The hotel has non-smoking rooms.

Sport

Guests can work out or just relax in the outdoor and indoor pools. Kids can splash about in a special swimming area just for them. Guests can relax and enjoy the sun loungers and parasols provided. The hot tub in the pool area promises pure relaxation. Leisure activities and facilities at the hotel include golf and massage treatments or, for a fee, a sauna. A dance club offers fun and entertainment.

Meals

Dining facilities include a buffet restaurant, a dining room and a bar. Breakfast and dinner are served every day.

Payment

The following credit cards are accepted: American Express, VISA and MasterCard.

 Amenities at Hm Gran Fiesta Amenities at Hm Gran Fiesta

  • Facilities

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      Air conditioning

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      Bar(s)

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      Bicycle Cellar

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      Car Park

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      Conference Room

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      Currency Exchange

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      Disability-friendly

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      Hotel Safe

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      Laundry Facilities

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      Nightclub

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      Restaurant(s)

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      Wifi

  • Hygiene

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      Contactless check-in/-out

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      Contactless payment

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      Enhanced cleaning programme

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      Hand sanitiser

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      Housekeeping only upon request

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      Hygiene training for staff

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      Medical teleconsultation

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      No high-touch furnishings

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      No high-touch furnishings in public areas

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      Packaged meals

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      Sanitiser dispenser

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      Social distancing regulations

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      Use of commercially available disinfectants

  • Sport/Entertainment

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      Children's Pool

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      Golf

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      Indoor Pool

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      Jacuzzi

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      Massage

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      Outdoor Pool(s)

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      Parasols

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      Sauna

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      Sun loungers

LocationLocation

Map preview

Around this property:

Beach

30 m

User Rating & ReviewsUser Rating & Reviews

  • Valuerating
  • Roomsrating
  • Cleanlinessrating
  • Servicerating

Excellent

449

Very Good

411

Average

182

Poor

68

Terrible

51

Recent Reviews: 1161

  • User:harabagiu074

    Trip type:

    Great experience

    rating24 May 2026

    The hotel was very clean and quiet, and the staff was friendly and helpful. We had a very pleasant stay. HMGran Fiesta, Other at HM Gran Fiesta, responded to this review Dear Harabagiu074,Thank you very much for taking the time to share your feedback following your recent stay with us.We are delighted to hear that you had a great experience and that you found the hotel to be very clean and quiet. It is also wonderful to know that our team was friendly and helpful, and that you enjoyed a very pleasant stay.Your kind words are greatly appreciated and will be shared with our team as encouragement to continue delivering excellent service.We look forward to welcoming you again in the future.Kind regards,Jakeline Z.
  • User:ivanJ9348AN

    Trip type:

    Mai 26

    rating22 May 2026

    The dinner buffet was very poor quality of food. Uninviting and poor taste.The evening buffet was so bad that I will not visit the hotel again. You have a long way to go in terms of appearance and taste. I would not recommend anyone to eat here! HMGran Fiesta, Other at HM Gran Fiesta, responded to this review Dear Guest,Thank you for taking the time to share your feedback regarding your stay at the HM Gran Fiesta.We are truly sorry to hear that the dinner buffet did not meet your expectations in terms of food quality, presentation, and taste. Your comments are taken very seriously, as our goal is to provide a satisfying dining experience for all our guests.We will immediately forward your observations to our kitchen and management teams for review, so that the necessary improvements can be made regarding both the variety and quality of the dishes offered. Feedback such as yours is essential in helping us improve our services.We sincerely hope to have the opportunity to welcome you again in the future and provide you with an experience that better reflects the standards we strive to maintain.Kind regards,Jakeline Z.Recepción HM Gran Fiesta
  • User:walyjohnston

    Trip type:

    Very Dissatisfied

    rating19 May 2026

    Very poor staff attitude pool to small food warm and some times cold entertainment Poor no milk for tea and coffee rooms very small like ibis over All not value for money HMGran Fiesta, Other at HM Gran Fiesta, responded to this review Dear Walyjohnston,Thank you for taking the time to share your comments following your recent stay at HM Gran Fiesta.We are sorry to read that your experience did not meet your expectations, particularly regarding the service attitude, food temperature, entertainment, and room size. Please accept our sincere apologies for any inconvenience caused.Your feedback regarding the buffet temperature, availability of items such as milk for tea and coffee, and the entertainment offer has been noted and will be reviewed with the relevant departments, as these are important aspects of our guest experience.We also regret that the room size and pool facilities did not meet your expectations. While our room categories and facilities are clearly described, we understand that perception of value for money can vary, and we appreciate your honest comments.We hope that despite these points, you were still able to enjoy parts of your stay, and we would welcome the opportunity to improve your impression in the future.Kind regards,Jakeline Z.Recepción HM Gran Fiesta
  • User:roccolu71

    Trip type:

    Improvement needed!

    rating09 May 2026

    Huge improvement needed. The rooms were rubbish, looked good but very low quality. Lacked of maintenance: the doors, cupboards and fridge were old and downgraded, they were squaling all the time, the noise from the hallway was terrible! I even had ants running through the bathroom, cupboards and floor, dealed myself with it. Cleaning was just ok, i always found hairs everyday in my bathroom even though i am bald and shaved. The only good were the kindness of the staff. It’s woth a 3 star hotel instead of 4. Thumbs down HMGran Fiesta, Otros at HM Gran Fiesta, responded to this review Dear Guest,Thank you very much for sharing your feedback. We sincerely apologize that your experience did not meet your expectations and regret the maintenance, cleanliness, and noise issues you encountered during your stay.Your comments have been shared with the relevant departments to review and improve these aspects, as they do not reflect the level of quality we aim to provide.We also appreciate your kind words about our staff and are pleased to know their service was a positive part of your stay.We hope to have the opportunity to welcome you again and provide you with a much more satisfactory experience.Kind regards,Jakeline Z.
  • User:Ian K

    Trip type:

    Fantastic Hotel with Impressive Facilities & Service

    rating03 May 2026

    Unbelievable facilities, pool services and staff - couldn’t have asked for more. It was a literal pleasure staying there. HMGran Fiesta, Otros at HM Gran Fiesta, responded to this review Dear Ian K, Thank you so much for your fantastic review!We are delighted to know that you enjoyed our facilities, the pool, and especially the service from our team. Comments like yours motivate us to continue providing the best possible service.It has been a true pleasure having you with us, and we hope to welcome you back very soon.Best regards!Ines R. HM Gran Fiesta.

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