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Hostal Cuba

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Hostal Cuba

locationPalma, Majorca

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About Hostal CubaAbout Hostal Cuba

Location

This hotel is located right in the heart of Palma de Mallorca.

Facility

The hotel has a lift and features 15 rooms. The friendly staff at the reception desk are happy to answer any questions. Amenities include a baggage storage service and a safe. Wireless internet access is provided in public areas. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. Wheelchair-accessible facilities are available. There are also a number of shops that make for great strolling and browsing. Additional facilities include a TV room. Guests arriving by car can park their vehicles in the car park. Further services and facilities include a car hire service, medical assistance, room service, a laundry service, a coin-operated laundry and a hotel shuttle bus. Complimentary newspapers are available. A fax machine is available for guests' business needs.

Rooms

Air conditioning and central heating ensure that rooms maintain comfortable temperatures. The rooms have a double bed and a sofa bed. Separate bedrooms are available. Children's beds and extra beds can be requested for younger guests. A safe, a minibar and a desk are also available. An ironing set is provided for guests' convenience. A telephone, a TV and WiFi (no extra charge) are provided as well. Slippers are included. Bathrooms are equipped with a shower. A hairdryer, a vanity mirror and bathrobes are provided. Guests can also book wheelchair-friendly rooms with wheelchair-accessible bathrooms. The hotel has family rooms and non-smoking rooms.

Sport

A sun terrace is a great place to while away the hours. At the hotel offers excellent facilities for leisure and relaxation, including an entertainment programme, live music, a dance club and a nightclub.

Meals

The dining area includes a restaurant and a bar. A fortifying breakfast is served daily. Diet meals and vegetarian dishes can be prepared on request. The hotel also offers special catering options.

Amenities at Hostal Cuba Amenities at Hostal Cuba

  • Facilities

    • -

      Air conditioning

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      Bar(s)

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      Car Park

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      Conference Room

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      Disability-friendly

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      Hotel Safe

    • -

      Laundry Facilities

    • -

      Laundry Service

    • -

      Lifts

    • -

      Medical Assistance

    • -

      Nightclub

    • -

      Restaurant(s)

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      Room Service

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      Shops

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      TV Room

    • -

      Wifi

  • Hygiene

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      Contactless check-in/-out

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      Enhanced cleaning programme

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      Hand sanitiser

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      Health checks on staff

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      Housekeeping only upon request

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      Hygiene training for staff

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      Medical teleconsultation

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      No high-touch furnishings

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      No high-touch furnishings in public areas

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      Packaged meals

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      Protective equipment for employees

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      Protective equipment for guests

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      Protective masks for guests

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      Sanitiser dispenser

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      Social distancing regulations

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      Time interval between room bookings

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      Use of commercially available disinfectants

  • Meals

    • -

      Special Diet

    • -

      Special Offers

  • Sport/Entertainment

    • -

      Sun terrace

LocationLocation

Map preview

Around this property:

Centre

1 km

Beach

2 km

User Rating & ReviewsUser Rating & Reviews

  • Valuerating
  • Roomsrating
  • Cleanlinessrating
  • Servicerating

Excellent

370

Very Good

144

Average

38

Poor

22

Terrible

22

Recent Reviews: 596

  • User:johannes993

    Trip type: Couples

    Worst hotel experience of our lives — and they couldn’t even be bothered to respond

    rating02 Apr 2026

    We have travelled extensively across the world. Never have we experienced anything like this.The rooms on the first floor are located directly above a nightclub. We did not sleep a single night during our stay. Not because of occasional noise — but because it felt like sleeping on a dancefloor. The bass was relentless.What is completely unacceptable is that this information was nowhere to be found when we booked. At this price point, guests deserve to know what they are paying for. A simple warning would have been the bare minimum. We received nothing.We raised the issue with staff during our stay. They were polite and sympathetic — but utterly powerless to help. A telling sign of a management that leaves its frontline staff to absorb complaints they have no tools to handle.We followed up with a formal written complaint after our stay.We never received a reply.That silence says everything.Do not book a room here if you value sleep. Do not expect this hotel to take responsibility when things go wrong. And do not expect them to have the basic decency to respond to a guest complaint.We will not be returning.

  • User:Darian D

    Trip type: Family

    They hate tourists - absolutely do not go!

    rating26 Aug 2025

    This place is terrible. The staff is extremely rude and the overall experience was a complete waste of time. Save yourself the frustration and run the other way—absolutely not worth it. Very unreasonable people and so many other good bars around, enjoy Palma! Dirección General, Director General at Hotel Hostal Cuba, responded to this review Dear dariand490,Thank you for having visited us and for taking a moment to leave a review. We are sorry for the misunderstanding that our waiters might have caused and on behalf of them we deeply apologize. We invite you to please email us with more details at info@hotelhostalcuba.com

  • User:Jonaeroblue23

    Trip type: Couples

    Terrible service - never again

    rating09 Jul 2025

    Whilst the hotel and restaurant were great, the roof top bar was poorly. On our first and last trip up to the roof, we were met with a very busy overcrowded area. Plenty of bar staff to serve you, only they just told us to sit and they'd come and serve you. 40 minutes passed and not one bar staff came over to take our order. I had to litterly grab a guy and ask him if he was going to take our drinks order. another 20 minutes passed and temperatures were still above 30c in the evening. eventually our drinks arrived with no apology. then another member of their team said they's reduce the bill. he disappeared shortly after and another member of the team came over when we paid the bill. i mentioned how long we were waiting but his english wasnt good. i dont actually blame the staff as theyre just doing a job. however the management should be held responsible. plenty of people didnt bother waiting and left quite angry. i paid my bill, but will never return. BTW, we went to the Nakar roof top bar and DJ and got served in 3 minutes! Hotel Cuba - you need to up your game or else plenty more people will pass you and not come in!!!!!!!!!!!!!!!! Dirección General, Director General at Hotel Hostal Cuba, responded to this review Dear Jonaeroblue23Thank you for having visited us and for taking a moment to leave a review. We are sorry for the misunderstanding that our waiters might have caused and on behalf of them we deeply apologize. We invite you to please email us with more details at info@hotelhostalcuba.com

  • User:andr_ss661

    Trip type: Couples

    HORRIBLE

    rating23 Jun 2025

    Horrible! You cannot sleep as the hotel organizing party until 3 and do not respect hotel guests! Staff is not even care and they do not give contact to managrment. Very expensive, donnot worth the money at all. Avoid the hotel in anny case in case you eant to sleep Dirección General, Director General at Hotel Hostal Cuba, responded to this review Dear Mr Szocz, Management has talked to you and they have made reimbusments to you so what you say about maney is not true. You said that you shall delete this and all negative reviews from all the platforms however we are still waiting.

  • User:scottwL8003AL

    Trip type: Couples

    Great place for sightseeing

    rating09 Nov 2024

    Room was perfect size for a weekend away, very clean. Staff were very polite and helpful. Breakfast was very tasty and the lady working there was extremely nice. Hotel is situated in a great place, all sites of interest are a short walk with some amazing restaurants nearby. Great romantic getaway Dirección General, Director General at Hotel Hostal Cuba, responded to this review Dear scottwL8003ALThank you for choosing us as your hotel for your stay in Palma and for taking the time to write us this positive andlovely review.It was a pleasure to have you as our guests and we are very happy that you felt comfortable in our hotel.We always pride ourselves on providing the highest level of service every day.We hope to see you again soon in our hotel, restaurant, sky bar and club!

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