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Hotel Condesa

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Hotel Condesa

locationPort d' Alcudia, Majorca

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About  Hotel CondesaAbout Hotel Condesa

Location

This beach hotel is located in a historic area in Alcúdia. There is a bus stop nearby. Mallorca - Palma de Mallorca (PMI) Airport is located about 60 km away.

Facility

The hotel was renovated in 2021. The hotel welcomes guests in a 5-storey building with 4 lifts and 466 non-smoking rooms. The multilingual staff at the reception desk in the lobby are ready to assist you with check-in and check-out. Amenities include a currency exchange service, a cash machine and a drinks machine. Wireless internet access in public areas (no extra charge) allows guests to stay connected. The hotel offers a number of facilities for guests with disabilities. Wheelchair-accessible facilities are available. Everyday necessities can be purchased at the supermarket. Children can enjoy the playground. Additional facilities include a library. Further services and facilities include a childcare service, a car hire service, medical assistance, room service (for a fee), a laundry service, a coin-operated laundry and a hotel shuttle bus. Active guests who wish to explore the surrounding area by bike will appreciate the bicycle hire service (for a fee). Bicycle storage is also available.

Rooms

Air conditioning and adjustable central heating ensure that rooms maintain comfortable temperatures. Guests can enjoy the mountain view from a balcony or terrace. The rooms have a queen-size bed and a sofa bed. Children's beds and extra beds can be requested for younger guests. A desk, and for a fee, a safe and a minibar are also available. An ironing set is provided for guests' convenience. Internet access and a flatscreen television are provided as well. A vanity mirror and a telephone are on hand in the bathrooms for everyday use. Guests can also book wheelchair-friendly rooms with wheelchair-accessible bathrooms.

Sport

Whether in need of rest and relaxation or more activity, guests can swim a few lengths of one of the 2 outdoor pools, while children have a special swimming area just for them. A waterslide provides fun for all ages. Sun loungers and parasols the sun terrace complete the holiday. Those who wish to stay active while on holiday can enjoy on-site volleyball. For a fee, golf is also available. Guests can partake in various water sports, including canoeing and water aerobics. In addition, diving is offered for a fee. Sports enthusiasts are also offered a wide range of indoor activities, including a gym, billiards, darts and aerobics. At the hotel offers excellent facilities for leisure and relaxation, including a kids' club, a kids' disco and live music.

Meals

The dining area includes 4 restaurants and a café. Catering options include bed and breakfast, half board and all-inclusive special. Breakfast, lunch or dinner can be booked. Diet meals, gluten-free meals, vegetarian dishes and children's meals can be prepared on request. In addition, special catering options and snacks are available. The show cooking is a particularly special attraction. The hotel offers a selection of alcoholic and non-alcoholic beverages.

Payment

The following credit cards are accepted: American Express, VISA and MasterCard.

 Amenities at Hotel Condesa Amenities at Hotel Condesa

  • Facilities

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      24-hour reception

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      Air conditioning

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      Bar(s)

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      Bicycle Cellar

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      Bicycle Hire

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      Café

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      Conference Room

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      Currency Exchange

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      Disability-friendly

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      Kids Club

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      Laundry Facilities

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      Laundry Service

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      Lifts

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      Medical Assistance

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      Playground

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      Restaurant(s)

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      Restaurant(s) with non-smoking area

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      Room Service

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      Small supermarket

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      Waterslide

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      Wifi

  • Hygiene

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      Contactless check-in/-out

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      Contactless payment

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      Enhanced cleaning programme

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      Hand sanitiser

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      Health checks on staff

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      Housekeeping only upon request

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      Hygiene training for staff

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      Mandatory mask-wearing

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      Medical teleconsultation

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      No high-touch furnishings

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      No high-touch furnishings in public areas

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      Packaged meals

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      Protective equipment for employees

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      Protective equipment for guests

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      Protective hygiene screens

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      Protective masks for guests

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      Sanitiser dispenser

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      Social distancing regulations

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      Time interval between room bookings

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      Use of commercially available disinfectants

  • Meals

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      Half Board

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      Special Diet

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      Special Offers

  • Sport/Entertainment

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      Aerobics

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      Billiards/Snooker

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      Canoe

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      Children's Entertainment

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      Children's Pool

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      Darts

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      Diving

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      Golf

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      Gym

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      Massage

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      Outdoor Pool(s)

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      Parasols

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      Sauna

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      Sun loungers

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      Sun terrace

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      Tanning Studio/Solarium

LocationLocation

Map preview

Around this property:

Golf Course

8 km

User Rating & ReviewsUser Rating & Reviews

  • Valuerating
  • Roomsrating
  • Cleanlinessrating
  • Servicerating

Excellent

1971

Very Good

1031

Average

476

Poor

205

Terrible

107

Recent Reviews: 3790

  • User:Simon L

    Trip type: Solo travel

    Animation Team

    rating24 May 2026

    It was a Pleasure the hotel was very nicebut the animation team was the best jmike in a mermiade costume geniuse idea
  • User:sweep07

    Trip type: Couples

    Cannot fault this hotel

    rating20 May 2026

    WOW. came for our 45th wedding anniversary and my husband could not have picked a more perfect hotel and location. Flight delayed by 2 hours and arrived very tired at 1.30am to be warmly greeted by Sergio. What a lovely man he is. We received the best type of customer service from Sergio. So from the second we walked in, we knew our holiday was going to be amazing. He opened the restaurant where there was hot and cold drinks plus food for us to help ourselves. There was only us 2 in the restaurant. Totally unexpected and very much appreciated. Certainly made us feel like a very valued customer. Then on to the room. First thing to hit you as you step out of the lift was the lovely smell and cleanliness. The room itself had comfortable beds and comfortable pillows. Was so quiet every night and always got a good night’s sleep. Surprised they had quite a few English channels on the tv. The room was spotlessly clean and had everything that we wanted or needed. Shower was hot and powerful with clean towels daily. Cleaner came in everyday. Balcony had 2 chairs and a table with plenty of room. We had a side sea view on the 4th floor. From the balcony the sunrise over the sea to the right was spectacular and the sunset by the mountain to the left was so unexpected. We were all inclusive and it was worth every penny. I seriously cannot think of any food they did not cook. Each night there was a different food theme from different countries plus the regular choice of food. The people behind the scenes for the restaurant deserve a medal. And all was so tasty. Waiters and waitresses worked none stop clearing tables etc. Always a table free no matter what time you went in. Even though the hotel was full it never felt crowded and no real queues to get the food. The pool was lovely and inviting and once again we always got a sunbed when we went down mid morning. The children’s pool looked great and is situated around the corner from the main pool. Everywhere Kept spotlessly clean, including the gardens. The entertainment was so good, especially for the little ones. During the day there was music around the pool and games etc but not loud or overpowering. They got the tone just right. The snack bar and drinks bar were amazing. The food, hamburgers, hotdogs etc were great. The Sky Bar is a must. The views are incredible. The Balinese beds are fantastic. The whole ambience is great. Then for one of the best parts. Walk down 5 steps from the pool area and you are walking straight on the sandy beach where the sea stays shallow until you are very far out. The sea is turquoise and shades of blue and so clear. For us it was paradise. If steps are a problem then the beach can be reached from outside the front of the hotel. We walked in the sea from the hotel to Port Alcudia. We leave today and we are already looking to book up again.
  • User:Radhika J

    Trip type: Family

    A wonderful place full of lovely people

    rating19 May 2026

    This hotel is a gem. Firstly and most importantly, what made it special were the staff, who were, each and every one, so kind and genuine. They work incredibly hard and I sincerely hope they are appreciated for it. I especially want to mention Paquita, who has such a beautiful soul and brightened every morning for us. Also the lovely Estefania, Daniel, Daoda, Hanna, Diana, Roger Smith and the lovely manager I can't remember the name of (so sorry) who organised a birthday treat for my mum, were all wonderful too. I'm learning Spanish and they were all so patient and encouraging speaking with me.Secondly, the food! My parents are vegetarians and we have often struggled in European countries, but they were really happy with the selection here. It's also a true all-inclusive, and you never feel like you're asking for too much. The location is amazing as it's literally on the beach, and you fall asleep to the sounds of waves. A very special place that we would love to return to one day.
  • User:chrizon

    Trip type: Couples

    Second visit here...

    rating18 May 2026

    Back from our second trip to Condesa, this was the first time we have returned to a hotel that we have already visited as we liked it so much the first time. (Near identical dates last May)The hotel and the general area, beach and town seemed more busy than last year, but this was not a problem and didnt detract from our stay. The food remained good (B&B again this year) and the standards of the room and communal areas has stayed high. I mentioned last year a drinks package would be cool, but this wasn’t available.There was one small issue, we had booked one of the rooms with “limited sea view”, exactly as we did last year and initially we were in a room that looked directly into the kids slide area (a great facility if you have kids with you) and the sea/beach was not really visible at all as there is a bock of apartments that sit on the other side so the sea view was more than just “limited”. However this is where the staff on the ground in Condesa manage to come into their own as one of the hotels great assets (as they were last year). I went to the desk to raise the issue, but due to the numbers of guests there wasn’t much that could be done as all the rooms were taken up. I was told to come back the next morning. When we went back the lady on the desk really pulled out all the stops to ensure that we were moved to a room that was more in keeping with what we had enjoyed the previous visit. I’d say we lucked in as the room exceeded that expectation by being even nicer than last year. Technically it was a very similar room but just a bit further along towards the beach. It was great, so while we did loose out our first night in a room that wasn’t quite what were expecting, Condesa staff ended up managing to get us a room that perfectly made up for that.Thank you to all the staff for another great stay in Condesa.
  • User:Kathy H

    Trip type: Couples

    Lovely hotel great views straight onto to the beautiful Muro beach

    rating13 May 2026

    Beautiful location walk straight onto the beach from Hotel Condessa, great atmosphere, nice and chilled this time of year. The rooms were a decent size, had to pay extra for the beautiful see view but worth it.ye good value.very clean its gleaming and smells really nice.corridors can be a little noisy sometimes due to cleaners starting really early.service was good they changed our room due to us paying for a sea view.no kettle unless you hire one for €10 which you get back at end of stay. Fabulous for families with children also due to having children’s pools also, and great entertainment in the evening

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