


29+ photos
This attractive beach hotel is surrounded by a beautiful 600 m² garden, on a side street in the lively town of El Arenal. It is just 600 m to the stunning long sandy beach and the sea as well as the pretty harbour. Slightly further away guests will arrive at the amusement park, Aquacity. Public transport departs from stops located directly in front of the hotel.

C/ Girona, 11
Check-in from 1:00 PM · Check-out by 11:00 AM

C/ Girona, 11
Check-in from 1:00 PM · Check-out by 11:00 AM
Poor
230 reviewsUser: JodieGair1990
Trip type: Family
RUDE staff…. 16+ ? Really?!
Booked through love holidays and the information said adult only hotel 16+ Mother and daughter ( 16 years old ) staying for 3 nights, we arrived at 2am and upon arrival we checked in and the guy on reception told us we had to pay anymore and extra €200 as I had booked a child in under 12 but she is 16 and that was confirmed on booking as I booked for 2 adults and her date of birth was entered. I s… Booked through love holidays and the information said adult only hotel 16+ Mother and daughter ( 16 years old ) staying for 3 nights, we arrived at 2am and upon arrival we checked in and the guy on reception told us we had to pay anymore and extra €200 as I ha…
User: kaiky78
Trip type: Family
Aggressive Staff & Refused Valid Booking
Title: Aggressive Staff & Refused Valid BookingI arrived with a confirmed Hotels.com booking for myself and my 17-year-old son, which fully met the hotel’s own policy. The night receptionist refused to honour the booking, claimed my son wasn’t included, and became aggressive — even shouting directly in his face.This happened around 4am and left us stranded outside with a minor, forcing us to r… Title: Aggressive Staff & Refused Valid BookingI arrived with a confirmed Hotels.com booking for myself and my 17-year-old son, which fully met the hotel’s own policy. The night receptionist refused to honour the booking, claimed my son wasn’t included, an…
User: Telgir
Trip type: Family
Not as bad as portrayed
I was concerned about this hotel after reading several negative reviews. However, I was pleased to see that these reviews are not accurate. The room, while basic, was clean. The beds, while squeaky, were comfortable. The staff were friendly and helpful.Many guests had complained about the noise levels. In the 4 days we were there we only heard noise from an adjacent room for about 10 minutes.The n… I was concerned about this hotel after reading several negative reviews. However, I was pleased to see that these reviews are not accurate. The room, while basic, was clean. The beds, while squeaky, were comfortable. The staff were friendly and helpful.Many gu…
User: Ben M
Trip type: Solo travel
Consider alternative accommodation
Where to start.....This hotel was awful!The staff were pleasant and friendly. However, they could only work with what they have.The photos do not reflect what you will find at the hotel. There are 11 sun loungers available for the entire hotel. The rooms are dated and many look unclean as a result. My room had black mould in the shower. The toilet flush was broken which I had to fix myself.There a… Where to start.....This hotel was awful!The staff were pleasant and friendly. However, they could only work with what they have.The photos do not reflect what you will find at the hotel. There are 11 sun loungers available for the entire hotel. The rooms are d…
User: katiemh3
Trip type: Couples
Excellent hotel
Lovely friendly staff, clean amenities, clean and spacious room with stunning views. Close to shops and bus routes to Palma/other destinations, beaches nearby are amazing. Outstanding quality hotel for a reasonable price would like to return in the future.Lovely friendly staff, clean amenities, clean and spacious room with stunning views. Close to shops and bus routes to Palma/other destinations, beaches nearby are amazing. Outstanding quality hotel for a reasonable price would like to return in the future.
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