


20+ photos
This hotel is located in Santa Ponsa, about 3 km from the beach.

Urbanizacion Santa Ponsa
Check-in from 2:00 PM · Check-out by 12:00 PM

Urbanizacion Santa Ponsa
Check-in from 2:00 PM · Check-out by 12:00 PM
Very Good
408 reviewsUser: Angela C
Trip type: Couples
Dirty and gross
This hotel was overpriced for what we got. Totally gross room. Dirty and old. It was a dog room and we did not have a pet. Filthy carpets, dirty shower. The bedding was ok and the pillows were good. The bathroom was the worst. No water pressure with mold and hairs everywhere. The carpet was completely stained with urine. One night was enough. Do not recommend.This hotel was overpriced for what we got. Totally gross room. Dirty and old. It was a dog room and we did not have a pet. Filthy carpets, dirty shower. The bedding was ok and the pillows were good. The bathroom was the worst. No water pressure with mold and h…
User: Beth B
Trip type: Couples
Lots of out of order signs!
Broken security locking on adjoining room doorBroken pool- not openBroken hot tub - not openLight in the bathroom flickersPoor drainage in showerBroken water fountain outside elevatorNo orange juiceNo hard boiled eggs Shortage weights in workout roomNo water in workout roomEmployees talking loudly outside front door at 2 in the morning. It was clean and tidy in the lobby and in the room. Towels we… Broken security locking on adjoining room doorBroken pool- not openBroken hot tub - not openLight in the bathroom flickersPoor drainage in showerBroken water fountain outside elevatorNo orange juiceNo hard boiled eggs Shortage weights in workout roomNo water i…
User: Buckeyehawk
Trip type: Business
Needs a lot of TLC
The staff were friendly but that’s about it. I selected a room on the app but was given a different room. Upon entering the room there were filthy towels and used Kleenex’s on the bathroom sink. Was given a different room and the door to that room did not lock. The third attempt was fine but this hotel has definitely been neglected. The toilet barely flushed and the snack bar was almost empty. The… The staff were friendly but that’s about it. I selected a room on the app but was given a different room. Upon entering the room there were filthy towels and used Kleenex’s on the bathroom sink. Was given a different room and the door to that room did not lock…
User: 114jamesa
Trip type: Family
Where is the Maintenance Crew??
We were dismayed by the disrepair of this Hampton Inn. Nothing felt particularly dirty, but tiles in the bathroom were missing, lamps and coat hook were off the wall, paint on the doors was peeling, the security latch on our entrance door was broken, carpeting everywhere was stained and worn. The plus factor: the staff at the front desk and the breakfast staff. They were accommodating with a full… We were dismayed by the disrepair of this Hampton Inn. Nothing felt particularly dirty, but tiles in the bathroom were missing, lamps and coat hook were off the wall, paint on the doors was peeling, the security latch on our entrance door was broken, carpeting…
User: Amanda C
Trip type: Family
AVOID AT ALL COSTS.
AVOID AT ALL COSTS. The suite is just a hotel room. The kitchenette has NOTHING in it. There are holeS in the walls of the bathroom and MOLD. Avoid. This place should not be in business. We could have stayed across the street for less money and a newer room. Lesson learned.AVOID AT ALL COSTS. The suite is just a hotel room. The kitchenette has NOTHING in it. There are holeS in the walls of the bathroom and MOLD. Avoid. This place should not be in business. We could have stayed across the street for less money and a newer room. L…
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