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Hotel Serrano Palace

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Hotel Serrano Palace

locationCala Ratjada, Majorca

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About Hotel Serrano PalaceAbout Hotel Serrano Palace

Location

The hotel is 30 m from a sandy beach, 2 km from the town of Capdepera and 7 km from Arta. Palma de Mallorca ist 80 km away. The property is also within easy reach of disco, city centre, bus stops, tourist information, bars, restaurants, supermarkets and taxi stands. Distance from the hotel to: Torre de Canyamel (9 km), Castillo de Capdepera (2 km), PMI Airport (70 km) and Cuevas de Arta (11 km).

Facility

The hotel has 152 rooms, which are located on 4 storeys and are reachable by 3 lifts. Multilingual staff at the reception desk in the lobby are happy to answer any questions. Amenities include a baggage storage service, a safe and a currency exchange service. Wireless internet access (for a fee) allows guests to surf the internet and catch up on email. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. There are a number of shops, including a supermarket. A garden provides extra space for rest and relaxation in the open air. Additional amenities include a TV room and a library. Guests' vehicles can be parked in the garage (for a fee), subject to availability. Further services and facilities include a car hire service, medical assistance, room service (for a fee), an alarm call service, a laundry service, a coin-operated laundry and a hotel shuttle bus. Active guests who wish to explore the surrounding area by bike will appreciate the bicycle hire service (for a fee). Bicycle storage is also available for no extra charge. A business centre with projector is available. Lectures, presentations and meetings can be held in one of the 2 conference rooms.

Rooms

Air conditioning ensures that rooms maintain just the right temperature. A balcony or terrace is among the standard amenities in the rooms. Rooms include a sofa bed. Separate bedrooms are available. For the littlest travellers, children's beds can be provided at no extra charge. A safe, a minibar and a desk are also available. Guests will also find a tea/coffee station included among the standard features. Internet access, a telephone, a flatscreen television with satellite channels and a radio provide all the essentials for a comfortable holiday. A hairdryer, a vanity mirror and bathrobes are on hand in the bathrooms for everyday use. 4 wheelchair-friendly rooms can be booked. The hotel has non-smoking rooms.

Sport

Guests can work out or just relax in the outdoor and indoor pools. Kids can splash about in a special swimming area just for them. Sun loungers and parasols on the terrace invite guests to relax and unwind. A variety of refreshing drinks await guests at the pool bar. Horse riding is organised by third-party operators. With snorkelling and diving available, the hotel also caters to water sports enthusiasts. Sports enthusiasts are also offered a wide range of indoor activities, including a gym, table tennis, billiards and darts. There is a wellness area with a spa, a sauna, a steam bath, a hammam, spa treatments and anti-ageing treatments and, for an additional fee, massage treatments and a solarium. Live music and a dance club are also options for entertainment.

Meals

The hotel includes a lobby bar. A number of specialities await guests in the air-conditioned, non-smoking restaurant. A delicious and varied buffet is prepared for breakfast and dinner. Staff are also happy to provide gluten-free meals. The hotel offers a selection of alcoholic and non-alcoholic beverages.

Payment

The hotel accepts the following credit cards: American Express, VISA and MasterCard.

Amenities at Hotel Serrano Palace Amenities at Hotel Serrano Palace

  • Facilities

    • -

      Air conditioning

    • -

      Bar(s)

    • -

      Bicycle Hire

    • -

      Conference Room

    • -

      Disability-friendly

    • -

      Garage

    • -

      Hotel Safe

    • -

      Laundry Service

    • -

      Lifts

    • -

      Medical Assistance

    • -

      Pets

    • -

      Restaurant(s)

    • -

      Restaurant(s) with non-smoking area

    • -

      Room Service

    • -

      TV Room

    • -

      Wifi

  • Meals

    • -

      Breakfast Buffet

    • -

      Evening Buffet

  • Sport/Entertainment

    • -

      Billiards/Snooker

    • -

      Diving

    • -

      Gym

    • -

      Horse Riding

    • -

      Indoor Pool

    • -

      Massage

    • -

      Outdoor Pool(s)

    • -

      Parasols

    • -

      Sauna

    • -

      Sun loungers

    • -

      Table Tennis

LocationLocation

Around this property:

Public Transport

20 m

Beach

30 m

Sea

50 m

Restaurants

100 m

Bars / Pubs

100 m

City Centre

500 m

Shopping opportunities

500 m

Nightclub

500 m

Tourist Centre

600 m

Forest

800 m

Golf Course

2 km

User Rating & ReviewsUser Rating & Reviews

  • Valuerating
  • Roomsrating
  • Cleanlinessrating
  • Servicerating

Excellent

135

Very Good

66

Average

28

Poor

14

Terrible

10

Recent Reviews: 253

  • User:Sarah R

    Trip type: Couples

    Well maintained and spotlessly clean hotel.

    rating23 Jun 2025

    My husband and I recently stayed at this hotel and were met with a warm, friendly welcome from staff. The reception is spacious, spotlessly clean and with ample seating. Indeed, there was plenty of seating indoors and out in which to relax and enjoy leisure time. Our room had a pool view, comfortabl...
    Read more

  • User:Lucy J

    Trip type: Family

    A perfect 5* hotel

    rating21 May 2025

    I booked this hotel for a short break with my son. My neighbour recommended it to us. We were not disappointed.So many things to compliment. It's mainly the staff that make this hotel. Amalia and Nerea, the managers, are very visible and more than happy to muck in and help. Any my goodness do they w...
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  • User:TandT13

    Trip type: Couples

    Great receptionist

    rating30 Apr 2025

    We didn’t stay here but nipped in to use the loo while on a day out to Cala Ratjada. My wife left a bag in the ladies and we didn’t realize untill we got back to our hotel in S’illot. It is an hours bus ride so we thought we would have to go back the next day. We called the hotel and the lovely rece...
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  • User:tiddles12Godalming

    Trip type: Couples

    Excellent hotel. Highly recommended

    rating12 Oct 2024

    Had a fabulous 10 days in this hotel. The customer service is exemplary. On arrival at midnight we were presented with either champagne or orange juice and a lovely meat and cheese platter in the restaurant. We couldn’t work the aircon on our first night.. TIP- the fan control is at the side of the ...
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  • User:Jack J

    Trip type: Couples

    Fantastic location. Disappointing hotel.

    rating07 Jul 2024

    My girlfriend and I visited this hotel last week for 5 nights bed and breakfast. Upon arrival we both noticed a strange aroma in the main lobby. We were greeted at the front desk by a very friendly member of staff who explained most things about the hotel and gave us our key card. Entering our room ...
    Read more

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