Hotel Vibra Palma Cactus

Recent Reviews: 476

• User:alison j

  Trip type: Solo travel

  Wonderful

  30 Apr 2026

  WONDERFUL the hotel was clean and bright, the staff go above and beyond to help,breakfast had everything, my bed was soft and comfortable. When I go away next year I am staying here. The beach and buses to next towns were 5 minutes away. Grathias Ana K Gil, Atención al cliente/recepción at Hotel Vibra Palma Cactus, responded to this review Dear Guest,Thank you so much for your wonderful 5-star review!We are delighted to read that you enjoyed your stay with us and appreciated the cleanliness and brightness of the hotel, as well as the comfort of your bed. It’s especially rewarding to know that our team made a positive impression by going above and beyond to assist you.We’re also glad you enjoyed the variety of our breakfast and found our location convenient for the beach and local transport.It truly means a lot to us that you are already planning to return next year, we will be very happy to welcome you back!Best regards,Ana K.GilGuest Experience Manager

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• User:Amy B

  Trip type: Solo travel

  Would not have booked if I knew there was a no smoking policy on balconies.

  23 Apr 2026

  The hotel itself is great, and can’t complain about the check in process or the cleanliness as this was top notch. However, did not know they did not allow smoking on the balconies, if I had I wouldn’t not have booked this hotel. I stayed at a nearby hotel last year and this wasn’t an issue and wished I had booked the same hotel again, however wanted to try somewhere different. The positives, are very clean hotel. Room was nice with a beautiful view despite being at the back of the building. Breakfast was really very nice, however did not have lunch/dinner so can’t comment on that. The hotel packed a breakfast for the morning of departure because it was early but found that as an added extra which was above and beyond. The negatives. I was feeling dehydrated the first morning, and didn’t realise the bar/pool area didn’t open until 11am. I tired to walk into grab a drink in the buffet as the bar wasn’t open. I was told quite abruptly that I needed to wear shoes. That’s fine I get it, but when I returned I was asked for my room number and told I had already eaten. I explained I just wanted a soft drink and the bar wasn’t open. The waitress’s attitude changed and she was then very helpful, but I think she had judged before really getting an explanation. The reception desk also seemed uninterested. The hotel I stayed at before the reception staff always acknowledged guest when entering or leaving, not at this hotel. Then, I didn’t know you were not allowed to smoke on the balcony. There was no signage I smoked and upset another guest. He then began bullying behaviour and took a photo of me on my private balcony. I interrupted this as disturbing behaviour and made a complaint. I reported this as disturbing, being a single female and an older man taking pictures of me and it wasn’t dealt with immediately. When I returned to the hotel, it was dealt with in a satisfactory manner and the manager was very pleasant and said it was an inappropriate way to act but that smoking was not allowed on their hotel balconies. I would not stay at this hotel again as a solo traveller due to this. I wanted to come to the hotel to have early nights, maybe drink some wine and have an early night and smoke on the balcony in the comfort of my home away from home. It didn’t feel like that because of policies and procedures. This wasn’t the holiday I was expecting, but for some it will be a great hotel, just not for me. Ana K Gil, Atención al cliente/recepción at Hotel Vibra Palma Cactus, responded to this review Dear Amy,Thank you for taking the time to share your feedback and for highlighting both the positive aspects of your stay, including the cleanliness of the hotel, your room, the views, and our breakfast service. We are very pleased to know that these elements met your expectations.We are, however, sorry to read your comments regarding other parts of your experience. Please allow us to clarify that our hotel operates a strict non-smoking policy in all rooms and balconies. This is clearly communicated in advance and during check-in, and our team did their best to remind you of this policy on several occasions in order to ensure the comfort of all guests.We understand that this situation also led to discomfort between guests, and our team intervened in order to manage it and maintain a respectful environment for everyone involved. When the issue escalated, we also addressed the matter directly and spoke with all parties involved, as well as offered apologies for any inappropriate conduct that occurred during the process.We are sorry that your overall impression of the hotel was affected by these circumstances, as our intention is always to ensure a pleasant and respectful stay for all our guests.We appreciate your feedback, as it helps us continue improving our communication and guest experience.Sincerely,Ana K.GilGuest Experience Manager

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• User:666jadec

  Trip type: Couples

  Honest review

  16 Apr 2026

  This is an honest review. I am a travel agent, work for Hays Travel so I know how much clientele rely/look at trip advisor. We arrived late evening. Check in was smooth. Very friendly staff. Hotel very clean. Welcoming. Hotel room was great, spacious, clean. We had a room with pool view. Great views. However did not get a huge amount of sun. Throughout whole stay. The staff were friendly, helpful. Breakfast was fab. From continental to cooked food. Omelette cooked fresh. Juice/teas/coffee available. I can not comment on pool as we did not use. However looked clean. Manned by a lifeguard daily. We were approx 5 minutes walk down road to main Playa de Palma promenade. Where it is lined with shops, bars, cafes and restaurants. Highly recommend El Patio and Ginger. Overall will 100% be recommending Vibra Playa Cactus to my clientele and you should a stay 😍🥰 Ana K Gil, Atención al cliente/recepción at Hotel Vibra Palma Cactus, responded to this review Dear Jadec,Thank you very much for your detailed and wonderful review. We truly appreciate your feedback, especially coming from someone with professional experience in the travel industry.We are delighted to hear that you enjoyed the smooth check-in, the cleanliness of the hotel, the comfort of your room, and the service provided by our team throughout your stay. It’s also great to know that you appreciated our breakfast and the location near the beach.Your recommendation means a lot to us, and we are very grateful for your kind words and support.We hope to welcome you back again in the future.Sincerely,Ana K.GilGuest Experience Manager

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• User:steven496

  Trip type: Couples

  Playa del palma

  10 Oct 2025

  A 50 plus traveler with his partner from England On a short break after a long year to grab a little sun :) the hotel was mostly German and Dutch when we arrived in October we had no language issues in the hotel the Location was perfect just of the main promenade on a side street it’s very close to the airport and took us 8mins in a taxi and cost €18 we took the long promenade beach walk from arenal to Palma The room was top floor but I had a slightly squeaky bed base .each time I moved during the night But I also made No complaints to the hotel about this but am sure they would of sorted it the hotel is perfect and clean and basic we stayed on a bed and breakfast stay only for 5 nights and we had no complaints we did not stay for dinner so have no comments to make on this the Hotel is spotless staff all very friendly a special thank you to Christina on reception for some directions given to us for a bus . And to hotel manager for my wine glass . We will be booking again and hoping for the same room if we can on the top floor facing pool and we will be returning thank you to everyone at the hotel cactus . Ana K Gil, Atención al cliente/recepción at Hotel Vibra Palma Cactus, responded to this review Dear Steven,Thank you so much for your thoughtful and detailed review. We truly appreciate you taking the time to share your experience with us.It was a real pleasure to welcome you and your partner for a well-deserved sunny break. We’re delighted to hear that you enjoyed the location, the cleanliness of the hotel, and especially the friendly service provided by our team. Christina and the rest of the staff were very happy to read your kind words.We also appreciate your honest comment regarding the bed base. Even though you didn’t mention it during your stay, we’d have gladly taken care of it and will make sure it’s checked now.We would be very happy to welcome you again in our hotel.Warm regards,Ana K.GilGuest Experience Manager

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• User:Toma A

  Trip type: Solo travel

  Solo trip to Majorca

  04 Sept 2025

  I recently visited Hotel Vibra Palma Cactus in Majorca, Spain, for a solo birthday trip and had a great first impression! I felt safe, and the vibrant atmosphere helped me blend in and make for a memorable trip! Special thanks to Cristina and Nicolai working at the reception! Ana K Gil, Atención al cliente/recepción at Hotel Vibra Palma Cactus, responded to this review Dear Andrea,Thank you so much for taking the time to share your wonderful review and for awarding us 5 stars!We’re thrilled to hear that you had a memorable birthday trip here at Hotel Vibra Palma Cactus, and that you felt safe and welcomed throughout your stay. It means a lot to us that the vibrant atmosphere contributed positively to your experience.A very special thank you for mentioning Cristina and Nicolai at the reception, we’ll make sure they receive your kind words. They’ll be delighted to know they helped make your stay extra special!We hope to welcome you back in the near future for another fantastic stay.Warm regards,Ana K.GilGuest Experience Manager

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