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Hsm Europa

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Hsm Europa

locationS'Arenal, Majorca

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About Hsm EuropaAbout Hsm Europa

Location

This welcoming hotel enjoys a fabulous location above El Arenal marina where guests will discover many shopping and entertainment venues. The sunny, fine sand beach lies about 300 m away and links to the public transport network can be found directly in front of the hotel.

Facility

The hotel has 20 single rooms and 114 double rooms, which are located on 5 storeys and are reachable by lift. The reception desk is open round the clock. A safe, a currency exchange service, a TV room and medical assistance are available. Wireless internet access allows guests to stay connected while on holiday.

Rooms

A balcony or terrace is among the standard features of some rooms. Some rooms offer a direct dial telephone and a safe. Guests can also make use of the cleaning service on departure. The bathrooms have a shower and a bathtub.

Sport

A range of sport and leisure activities ensure a lively and interesting stay. The indoor and outdoor pools are ideal for exercise as well as relaxation. Guests can relax and enjoy the sun loungers and parasols provided. The pool bar serves a selection of refreshing drinks. Leisure activities available for a fee include golf.

Meals

Various dining options are available, including a café and a bar. The restaurant has air conditioning and high chairs for children. Catering options include half board and full board. A delicious and varied buffet is prepared for breakfast and dinner.

Payment

The hotel accepts the following credit cards: VISA and MasterCard.

Amenities at Hsm Europa Amenities at Hsm Europa

  • Facilities

    • -

      24-hour reception

    • -

      Air conditioning

    • -

      Bar(s)

    • -

      Café

    • -

      Currency Exchange

    • -

      Foyer

    • -

      Hotel Safe

    • -

      Lifts

    • -

      Medical Assistance

    • -

      Restaurant(s)

    • -

      Restaurant(s) with high-chairs

    • -

      TV Room

    • -

      Wifi

  • Meals

    • -

      Breakfast Buffet

    • -

      Evening Buffet

    • -

      Full Board

    • -

      Half Board

  • Sport/Entertainment

    • -

      Golf

    • -

      Indoor Pool

    • -

      Number of Pools

    • -

      Outdoor Pool(s)

    • -

      Parasols

    • -

      Sun loungers

    • -

      Swimming Pool

LocationLocation

Map preview

Around this property:

Public Transport

100 m

Beach

300 m

Restaurants

300 m

Nightclub

300 m

Shopping opportunities

300 m

Bars / Pubs

300 m

User Rating & ReviewsUser Rating & Reviews

  • Valuerating
  • Roomsrating
  • Cleanlinessrating
  • Servicerating

Excellent

2

Very Good

11

Average

14

Poor

13

Terrible

24

Recent Reviews: 64

  • User:sina026

    Trip type: Friends getaway

    old furniture

    rating13 Aug 2016

    i stay in this hotel 2 years ago .this hotel has very gool location in balaman 1 el arenalbut furniture was very old and no have air conditioner and refrigerator this hotel has very cool athmosfere and near a beach about 2 minutes by walking 4409, Director de Relaciones con Clientes at Hotel HSM Europa, responded to this review Dear sina026,I can't understand why you write a review if you stayed in the hotel two years ago. Best wishes from Mallorca,HSM Customer Service

  • User:wendy F

    Trip type: Family

    poor but clean

    rating18 Jul 2014

    We were moved to this hotel after paying to stay at a 'sister' hotel... The Reina Isabel, whom, upon arrival, announced they were full ??? Met other angry people who had also been affected by this scam and moved onto here.They are obviously fully aware they overbook there other hotel in order to fill this one and others...They can't make this many mistakes with their bookings its just NOT possible. It was a very upsetting start to our holiday, especially as my daughter and I were travelling with my handicapped son.However, the hotel is in need of desperate renovation, the fixtures and fittings, lights etc in the rooms being dreadful and the beds horrendous with all fabric totally ripped to shreds on the bed base. When you walked about you caught your feet in the material and were tripped up constantly. Dangerous for kids as well as adults!!!!Good side? Restaurant staff nice... especially helpful and knowledgeable was Sam, an ex Brit who now lives and works there. Rooms were clean, towels and linen etc.. maid nice too.Only ate there twice as the food was very basic and poor. Lack of real meat ... don't wish to eat processed turkey burgers for dinner!! Close to beach front. Forget the pool, it's underneath hotel and out of sun.............freezing... no one used it at all and sun lounge area about 25'x8' and not in sunshine either? Whats the point? Only one electric plug in our room behind the bed head??? No air con so ridiculously hot. NoT.V. We decided to use the hotel to sleep in only and get out as much as possible. It was the only way we could find to enjoy the holiday. We even looked for flights home at one point. To be honest, it's not this hotels fault, we were never booked in here, we didn't pay to stay in this hotel.. this chain of hotels let us and several other holiday makers down by operating some sort of booking scam. 4409, Director de Relaciones con Clientes at Hotel HSM Europa, responded to this review Dear guest,Thank you for your evaluation and remarks.We are sorry to read that your stay in our hotel did not meet your expectations. We much appreciate the remarks and suggestions of our guests.The weekly evaluation of the quality and the client’s feedback on websites of officially recognized online gateways proves the high standard of service and customer satisfaction. Furthermore, rooms in the Europa hotel cost more and offer a closer location to the beach, qualities we believe acted as compensation for your relocation.We are very sorry and would like to apologise for the mentioned troubles. We would like to confirm that, for the assurance of the quality of our service, we have forwarded your concerns to the central quality department of our hotel chain in order to ensure improvement where possible.We would be happy to have the opportunity to change your mind about Hoteles Saint Michel and would gladly welcome you again in our hotel or in one of the hotels within our “Hoteles Saint Michel” chain in Mallorca.Wishing you all the best,HSM Customer Service

  • User:719CarlosC

    Trip type: Friends getaway

    Good for a break !

    rating21 May 2014

    Staying there with a couple of friends, taking the chance for a sailing course in Club Nautico Arenal. Good beach, nice bar and restaurants.The hotel is good value for money, just booked today for another week this summer.We stayed last time in the neighbour hotel also from HSM 4409, Director de Relaciones con Clientes at Hotel HSM Europa, responded to this review Dear guest,We are grateful for your evaluation and your commentary.We are glad to know that you liked our hotel and its location.Our employees will be happy to learn of your positive remarks.We would be happy to welcome you again in our hotel or in one of the hotels within our hotel chain “Hoteles Saint Michel” in Mallorca.With kind regards,HSM Customer Service

  • User:CarlosMendez1969

    Trip type: Couples

    Good for beach, sun and fun

    rating10 Nov 2013

    Staying there last august with my girlfriend. Nice area, I love el Arenal. It is very cosmopolitan and good for water sports. I love diving and very close there is a Diving Club where you can enjoy good experiences. Hotel is ok for bed and breakfast. Beach is very close and my girlfriend had a wide range variety of shops aroound the Hotel. 4409, Director de Relaciones con Clientes at Hotel HSM Europa, responded to this review Dear guest,we are grateful for your evaluation and your commentary.We are glad to know, that you liked our hotel and its location and that you have spent a good vacation.We have noticed your opinion and your suggestions and we passed this information to the person , who is in charge of your concern.Our employees will be happy about your positive remarks.We would be happy to welcome you again in our hotel or in one of the hotels of our hotel chain “ Hoteles Saint Michel” in Mallorca.Sincerely yours,HSM Customer Service

  • User:Love beach B

    Trip type: Friends getaway

    Good ! Party and friends

    rating25 Oct 2013

    Stay in el Arenal with a party of friends. Booked this hotel as we know the HSM neighbour to the HSM EUROPA but was full this time, then booked the EUROPA with full board. The hotel is good as a 2stars hotel. Really good price, i was wir rude about the reviews but i believe people does not realize about how much then get for what then pay. No Way for compeláis. Staff friendly, rooms big enough and good for three people. Breakfast with large variety. Lunch was also tastefull and for diner we use to go out for italian or chines restaurants. Plenty of shops and restaurant in the area. 4409, Director de Relaciones con Clientes at Hotel HSM Europa, responded to this review Dear guest,we are grateful for your evaluation and your commentary.We are glad to know, that you have spent a good vacation and that you liked our Service. Our employees will be happy about your positive remarks.We would be happy to see you again in our hotel or in one of the hotels of our hotel chain “ Hoteles Saint Michel” in Mallorca.Sincerely yours,HSM Customer Service

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