HSM Reina del Mar

34+ photos

HSM Reina del Mar

Name: HSM Reina del Mar
Address: Carrer Baleares, 10, Majorca, spain
Telephone: 0204 505 9777
Rating: 3.5

majorca, spain

About HSM Reina del Mar

location

This hotel is located in the holiday resort of El Arenal, just 350 m from the fine sand beach. Countless shops, restaurants and a lively selection of bars and discos are to be found in the surrounding area. Public transport connections are situated just 100 m away.

facility

The hotel has 18 single rooms and 162 double rooms, which are located on 9 storeys and are reachable by lift. Multilingual staff (English, German, French) at the reception desk in the lobby are ready to assist you with check-in and check-out. A baggage storage service and a safe are available. Wireless internet access allows guests to stay connected while on holiday. The tour desk offers assistance with booking excursions. Additional amenities include a TV room and a playroom. Guests arriving by car can park their vehicles in the garage or in the car park. Other services include a car hire service, medical assistance and room service. Active guests can make use of the bicycle hire service (for a fee) to explore the surrounding area. A fax machine is available for guests' business needs.

rooms

Central heating ensures that rooms maintain comfortable temperatures. A balcony is included as standard in some rooms. Rooms include a king-size bed. Extra beds can be requested. A safe and a desk are also available. A telephone, a television with satellite/cable channels and WiFi (no extra charge) provide all the essentials for a comfortable holiday. Bathrooms are equipped with a shower and a bathtub. The hotel has 180 non-smoking rooms.

sport

The outdoor pool complex includes a children's swimming area and is ideal for working out or just relaxing. Sun loungers and parasols are available on the sun terrace. A variety of refreshing drinks await guests at the pool bar. Those who wish to stay active while on holiday can enjoy on-site tennis. For a fee, cycling/mountain biking is also available. Guests can enjoy a wide range of indoor sports, including a gym, table tennis, billiards and darts. A spa and massage treatments are available in the wellness area.

meals

Dining facilities include a restaurant, a café and a bar. Catering options include half board and full board. A delicious and varied buffet awaits guests at breakfast, lunch and dinner. Special culinary options, such as vegetarian dishes, are also available. The hotel offers a selection of alcoholic and non-alcoholic beverages.

Amenities at HSM Reina del Mar

Facilities (6)

Air conditioningLobbyPetsParkingSmoking roomsWifi

Beauty and Spa (1)

Massage

Common Area (3)

Game RoomReceptionSun Deck

Distances (1)

Beach

General Services (4)

ConciergeDoctor on callLuggage storageMultilingual Staff

Hygiene (3)

Packaged mealsProtective equipment for guestsFirst-aid services

Meals (5)

Breakfast BuffetBreakfast ServedContinental BreakfastBarRestaurant

Object Information (1)

Fax

Room Facilities (2)

BathtubTV

Security (1)

Fire extinguishers

Sport/Entertainment (3)

Outdoor Pool(s)Swimming PoolBilliards/Snooker

Location

S'Arenal, Majorca, Balearic Islands, Spain

Carrer Baleares, 10

Nearest beach350m

What's nearby

Public Transport100m
Nearest beach350m
Shopping opportunities400m
Restaurants400m
Bars / Pubs400m
Nightclub400m

Check-in from 4:00 PM · Check-out by 11:00 AM

S'Arenal, Majorca, Balearic Islands, Spain

Carrer Baleares, 10

Nearest beach350m

What's nearby

Public Transport100m
Nearest beach350m
Shopping opportunities400m
Restaurants400m
Bars / Pubs400m
Nightclub400m

Check-in from 4:00 PM · Check-out by 11:00 AM

User Rating & Reviews

3.5

Good

788 reviews

Value
Rooms
Cleanliness
Service

Excellent197
Very Good253
Average192
Poor75
Terrible71

Recent Reviews: 788

User: Nika K
Trip type: Couples
Bad dietary adjustment.
The location is great, the staff are nice and willing to help. The room was also comfortable and cozy, it wasn't as loud as the comments make it to be. The food is overall quite good. However the biggest flaw was the dietary adjustment. I have celiac disease and the hotel promised to provide gluten free food - or at least bread for breakfast - and 4 times I didn't get it. 3 times I had to remind t… The location is great, the staff are nice and willing to help. The room was also comfortable and cozy, it wasn't as loud as the comments make it to be. The food is overall quite good. However the biggest flaw was the dietary adjustment. I have celiac disease a…
User: Myra V
Trip type: Friends getaway
Don’t take no notice of reviews
Well I was pleasantly surprised by this hotel , has reviews were not to goodOn arrival the hotelReception was bright clean and smelt lovely, easy check in , liked the key has I feel they are a lot safer in hotels Rooms were very clean , bit outdated furniture but who cares along has it’s comfortable, free safe ??Beds and towels were changed everyday Dining area was again spotless and food was very… Well I was pleasantly surprised by this hotel , has reviews were not to goodOn arrival the hotelReception was bright clean and smelt lovely, easy check in , liked the key has I feel they are a lot safer in hotels Rooms were very clean , bit outdated furniture…
User: lindsey c
Trip type: Family
Fabulous
Great location. 5 mins walk beach. Very lively on the strip all day and night but quiet around the hotel. Clean and tidy hotel. Staff are fabulous and friendly. Food isn’t bad. Overall good value for the money and would recommend Customer Service, Agencia/asesor at HSM Reina del Mar, responded to this review Dear guest,Thank you for your comment and for the positive assessment you make about… Great location. 5 mins walk beach. Very lively on the strip all day and night but quiet around the hotel. Clean and tidy hotel. Staff are fabulous and friendly. Food isn’t bad. Overall good value for the money and would recommend Customer Service, Agencia/a…
User: B5132WEallanb
Trip type: Couples
Lovely hotel
Fabulous hotel we stayed half board and thought the food provided was very good with plenty of choices at dinner time. The staff were very friendly and the hotel was very cleanThe pool area was lovely though in April was in the shade until lunchtime so the pool was a bit coldThe rooms were of a good standard all with a nice balcony overlooking the pool and sea views in the distance. No fridge or k… Fabulous hotel we stayed half board and thought the food provided was very good with plenty of choices at dinner time. The staff were very friendly and the hotel was very cleanThe pool area was lovely though in April was in the shade until lunchtime so the poo…
User: Marika A
Trip type: Business
The archeological dig
We visited this place as part of a school trip, and it was a complete disaster from the very beginning. The hotel wasn’t even ready for our arrival — rooms were unprepared, food was cold, stale, and simply unpleasant to eat. The staff were rude, unhelpful, and acted as if guests were an inconvenience rather than people to serve.The atmosphere was completely inappropriate for students. The walls ar… We visited this place as part of a school trip, and it was a complete disaster from the very beginning. The hotel wasn’t even ready for our arrival — rooms were unprepared, food was cold, stale, and simply unpleasant to eat. The staff were rude, unhelpful, and…

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