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Js Portocolom Suites

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Js Portocolom Suites

locationPorto Colom, Majorca

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About Js Portocolom SuitesAbout Js Portocolom Suites

Location

This apartment complex is situated in the tourist and city centre of Porto Colom. There are countless shops, restaurants, bars as well as a train station conveniently located within metres of the hotel. It is just a short 500-metre walk to the beach and the nearest golf course is just 4 km away. Palma de Mallorca harbour is roughly 70 minutes away and the transfer time to the airport takes around 75 minutes.

Facility

The apartment hotel has 108 apartments, which are located on 5 storeys and are reachable by lift. The friendly staff at the reception desk are happy to answer any questions. Amenities include a baggage storage service, a safe and a currency exchange service. Wireless internet access allows guests to stay connected while on holiday. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. Wheelchair-accessible facilities are available. The grounds of the hotel feature a playground and a lovely garden. Additional facilities include a TV room. Guests arriving by car can park their vehicles in the car park for no extra charge. Further services and facilities include a car hire service, medical assistance and a laundry service. Active guests can make use of the bicycle hire service to explore the surrounding area. A fax machine is available for guests' business needs.

Rooms

Air conditioning and central heating ensure that rooms maintain comfortable temperatures. Guests can enjoy the view of the city from a balcony or terrace. Rooms include a sofa bed. Extra beds can be requested. A safe, a minibar and a desk are also available. Guests will also find a mini fridge included among the standard features. A direct dial telephone, a television with satellite/cable channels and WiFi (no extra charge) provide all the essentials for a comfortable holiday. Bathrooms are equipped with a shower and a bathtub. A hairdryer, a vanity mirror and a telephone are provided. For extra comfort in the bathrooms, guests are offered cosmetic products. Wheelchair-friendly rooms with wheelchair-accessible bathrooms are also available. The apartment hotel has family rooms, 108 non-smoking rooms and smoking rooms.

Sport

A waterslide and a refreshing drink at the poolside snack bar offer the perfect way to unwind. A sun terrace, sun loungers, and parasols are available. For guests who wish to keep active, cycling/mountain biking, beach volleyball and basketball are available. Water sports enthusiasts can enjoy snorkelling and diving. Guests can enjoy a wide range of indoor sports, including a gym, table tennis, billiards, darts, callisthenics, aerobics and table football. Various wellness options are available at the hotel, including a spa, a sauna, a steam bath, a hammam, massage treatments, hydrotherapy treatments and a solarium.

Meals

Dining facilities include a restaurant (with high chairs), a café and a bar. Catering options include bed and breakfast, half board and all-inclusive. A delicious and varied buffet awaits guests at breakfast, lunch and dinner. Special meals, including diet meals, are also available. In addition, special catering options and snacks are available. The chefs prepare delicious specialities during the show cooking.

Payment

The following credit cards are accepted: American Express and VISA.

Amenities at Js Portocolom Suites Amenities at Js Portocolom Suites

  • Facilities

    • -

      Air conditioning

    • -

      Bar(s)

    • -

      Bicycle Hire

    • -

      Café

    • -

      Car Park

    • -

      Conference Room

    • -

      Currency Exchange

    • -

      Disability-friendly

    • -

      Foyer

    • -

      Hotel Safe

    • -

      Laundry Service

    • -

      Lifts

    • -

      Medical Assistance

    • -

      Pets

    • -

      Playground

    • -

      Restaurant(s)

    • -

      Restaurant(s) with high-chairs

    • -

      TV Room

    • -

      Waterslide

    • -

      Wifi

  • Hygiene

    • -

      Contactless check-in/-out

    • -

      Contactless payment

    • -

      Enhanced cleaning programme

    • -

      Hand sanitiser

    • -

      Health checks on staff

    • -

      Mandatory mask-wearing

    • -

      No high-touch furnishings

    • -

      No high-touch furnishings in public areas

    • -

      Protective equipment for employees

    • -

      Protective equipment for guests

    • -

      Protective hygiene screens

    • -

      Protective masks for guests

    • -

      Social distancing regulations

    • -

      Time interval between room bookings

    • -

      Use of commercially available disinfectants

  • Meals

    • -

      All inclusive

    • -

      Breakfast Buffet

    • -

      Evening Buffet

    • -

      Half Board

    • -

      Lunch Buffet

    • -

      Special Diet

    • -

      Special Offers

  • Sport/Entertainment

    • -

      Aerobics

    • -

      Basketball

    • -

      Beach Volleyball

    • -

      Billiards/Snooker

    • -

      Children's Pool

    • -

      Cycling/Mountain Biking

    • -

      Darts

    • -

      Diving

    • -

      Gym

    • -

      Massage

    • -

      Outdoor Pool(s)

    • -

      Parasols

    • -

      Sauna

    • -

      Steam bath

    • -

      Sun loungers

    • -

      Sun terrace

    • -

      Table Tennis

    • -

      Tanning Studio/Solarium

LocationLocation

Map preview

Around this property:

Public Transport

30 m

Shopping opportunities

30 m

Bars / Pubs

30 m

Restaurants

30 m

Beach

500 m

Nightclub

2 km

Golf Course

4 km

User Rating & ReviewsUser Rating & Reviews

  • Valuerating
  • Roomsrating
  • Cleanlinessrating
  • Servicerating

Excellent

188

Very Good

80

Average

27

Poor

14

Terrible

11

Recent Reviews: 320

  • User:Marjory B

    Trip type: Family

    Wonderful holiday

    rating02 May 2026

    Just back from a fabulous 4nt stay at the Suites. Every aspect of the hotel delights. Staff through the hotel, from the warm welcome from Paula on reception, to all staff in restaurant, pool bar and housekeeping. Cleanliness was 10/10 in all areas. Food a delicious buffet delight at every meal with a micro wave available should food not be hot to one’s preferred taste. Plenty of buffet choice in restaurant and menu choice at pool bar for all, including children. Rooms spacious, immaculate and beds comfortable. Lovely pool and children’s pool areas again immaculately kept. View from treadmill in spacious, clean gym enough to take your mind from task in hand!Outside hotel is a local community square lined with restaurants. The promenade in front of square is work progressing along the bay and will be a lovely walk when finished. Local beach 10min walk, supermarket 5min walk.Look forward to returning next April/May. JS Hotels, Agentur/Berater at JS Portocolom Suites, responded to this review Dear Marjory,Thank you so much for your kind review!We’re delighted to hear you had such a wonderful stay and enjoyed our team, facilities, and location. Your lovely words mean a lot to us.We look forward to welcoming you back next spring!Warm regards,Your JS Hotels Team

  • User:Alison D

    Trip type: Couples

    Great time

    rating26 Apr 2026

    A 10 day stay in Porto Colom, couldn’t fault a thing. The staff have been fantastic- reception staff really helpful and nothing a bother, restaurant staff felt genuinely welcoming. Rooms nice airy and bright and very clean. Visited spa on a duller day. Looked brand new. Pool area fab. Very child friendly. Good location by a square with cafes,bus stops outside - trip to Felanix for Sunday market worth a trip, a lovely sandy beach 10mins walk with beds and brollies to hire and variety of bars and eateries. However a 40min walk along the port side and over a pretty boardwalk was our absolute favourite… S Arenal beach. Loos and two cafes but unspoiled with a fab local vibe. Had a wonderful time JS Hotels, Agentur/Berater at JS Portocolom Suites, responded to this review Dear Guest,thank you very much for your fantastic review. We are delighted to hear that you had such a wonderful stay with us and that you enjoyed our clean, bright rooms, the pool and spa area, as well as our family-friendly atmosphere.Your kind words about our team are truly appreciated, and we will be happy to share them with everyone. It’s great to know that our location and the surrounding area added to your experience.We hope to have the pleasure of welcoming you back again for another great stay.Warm regards,Your JS Hotels Team

  • User:Stephen M

    Trip type: Couples

    Fantastic hotel

    rating24 Oct 2025

    This hotel for me was all about the suit and Spa which are great the room was spotless and so comfortable. Spa looked brand new pool cold but sauna and steam room are beautiful. JS Hotels, Agentur/Berater at JS Portocolom Suites, responded to this review Dear Stephen,Wow! What a wonderful review, we truly appreciate your trust in us. We are very happy to read here that our staff and service met your needs and expectations. We look forward to welcoming you back to our JS hotel in the near future!Sunny regards, JS Hotels Team

  • User:Ulrich G

    Trip type: Friends getaway

    Great stop on our road bike trip

    rating07 Oct 2025

    This was a very nice and convenient hotel on our "around the island" cycling trip. The rooms were quiet, clean and comfortable and the pool and wellness area were quite comprehensive. Bike storage was safe and clean. Service was very attentive and helpful. The luggage transfer to our next destination worked smoothly. Would stop there again. JS Hotels, Agentur/Berater at JS Portocolom Suites, responded to this review Dear Ulrich,It is so lovely to know that you had a great impression of our JS Hotel. Thank you very much for sharing your comments with the travellers community here on Tripadvisor and for the time taken to write your kind review. It would be our absolute pleasure to welcome you back in the near future. Sunny regards, JS Hotels Team

  • User:Mia W

    Trip type: Family

    Overall disappointing experience

    rating04 Oct 2025

    Overall, our experience at JS Portocolom Suites has been rather disappointing given its recognition as a four star hotel.Location - Portocolom itself is lovely and very peaceful, but it’s definitely more for people with children or those who enjoy quieter settings. In all honesty, there’s not much to do besides walking, and there’s only one beach nearby (Cala Marçal), which is pretty but quite small. Accommodation closer to Palma may suit those who are more interested in exploring the city, with variable attractions shops, restaurants etc. Rooms - very basic and does not come with coffee/tea making facilities. Recommend bringing a travel kettle to avoid the cost of renting one. Only pros were that the bed is comfy and shower is very powerful. Views aren’t the best and can be noisy at times if your room/balcony faces the main roads and games area (where there are often people playing air hockey, snooker, claw machines, etc.). Importantly, it's worth mentioning that the WiFi was terrible, and I resorted to using mobile data most of the time. The TV and phone in the room did not work at all, only the main tv in the lounge area of the suite which was placed ridiculously high on the wall you would need to strain your neck. Cleanliness - various aspects that were questionable including the towels looking like they aren’t washed properly, they don’t change bedding, and to our surprise, ants festering in various nooks and crannies in the room. When we raised this with the front desk, the member of staff was not surprised in the slightest and implied there wasn’t much they could do - insinuating that they were attracted to food (despite us not having any kind of food out in the open - we kept fruit in the minifridge). We did ask if it was possible to move rooms but she maintained ants were unavoidable no matter what floor you’re on, which itself is a red flag. The cleaning lady did apparently do something to the area with more ant activity but we still found the odd couple in places like the sofa and along the countertop. Food - breakfast variety was not great, pretty much same thing everyday and it was all cold. Dinner was hardly an improvement, although there was fresh fish cooked by the chefs daily, it was quite bland and I could say the same about the rest of the food - very much lacking flavour. Generally speaking, this hotel is not suited to foodies who like to try new things.Pool, gym & other amenities - pool was big, always had a lifeguard on site, we went off peak so there were plenty of sunbeds, but it could probably get quite busy during the school holidays. The gym was very basic, AC was never on and there was only one treadmill - and that was faulty. JS Hotels, Agentur/Berater at JS Portocolom Suites, responded to this review Dear Guest,Thank you for sharing your detailed feedback. We sincerely apologize for the inconveniences you experienced during your stay with us. Your comments are very valuable and help us identify areas where we can improve.We regret the issue with ants and understand how frustrating that must have been. Due to the natural surroundings and climate, occasional ant sightings can occur, and we are continuously working on pest control measures to minimize this. Regarding the other aspects, we are sorry that the room, amenities, and food did not meet your expectations. We take your comments seriously and will review our cleanliness standards, facilities, and food offerings to improve our services.We appreciate your honest feedback. Thank you again for your insights.Best regards, JS Hotels Team

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