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Jumeirah Mallorca

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Jumeirah Mallorca

locationPuerto Soller, Majorca

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About Jumeirah MallorcaAbout Jumeirah Mallorca

Location

Located in Puerto de Sóller, this spa hotel is ideal for those who appreciate charm and character.

Facility

The hotel has a lift and features 120 rooms. The friendly staff at the reception desk are happy to answer any questions. Amenities include a baggage storage service, a safe and a currency exchange service. Wireless internet access is provided in public areas. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. Wheelchair-accessible facilities are available. A fireplace creates a cosy atmosphere. A number of shops, including a supermarket and souvenir shop, are great for shopping or just browsing. The grounds of the hotel feature a playground and a lovely garden. Additional amenities include a TV room and a playroom. Guests arriving by car can park their vehicles in the garage or in the car park (for a fee). Further services and facilities include a 24-hour security service, a babysitting service, a childcare service, a car hire service, medical assistance, a transfer service, 24-hour room service, an alarm call service, a laundry service, a hairdresser, a coin-operated laundry and a hotel shuttle bus. Bicycle storage is available to guests. There is a bike hire service as well. The business centre is on hand for guests' business requirements and provides a fax machine.

Rooms

Rooms are equipped with air conditioning, central heating and a fan. Guests can relax and enjoy the sea views from the balcony or private terrace of some rooms. Rooms have a queen-size bed or a king-size bed. Extra beds can be requested. A safe, a minibar and a desk are also available. Guests will also find a tea/coffee station included among the standard features. Further amenities include an ironing set and a trouser press. A telephone, a television with satellite/cable channels, a radio, an alarm clock and WiFi (no extra charge) are provided as well. Guests will also find slippers in their rooms. A hairdryer and bathrobes are provided in the bathrooms, which include a shower and a bathtub. Cosmetic products and a selection of towels provide additional comfort in the bathrooms. Wheelchair-friendly rooms with wheelchair-accessible bathrooms are also available. The hotel has family rooms and non-smoking rooms.

Sport

There are indoor and outdoor pools and a children's swimming area. Guests can treat themselves to refreshing drinks at the poolside snack bar and a relaxing soak in the hot tub. A short break or an entire afternoon on the sun terrace, which features sun loungers and parasols, is time well spent. For guests who wish to keep active, cycling/mountain biking and golf are available. A wide range of sports are available, including water sports such as water skiing, canoeing, sailing, snorkelling and diving or, for a fee, kayaking. Sports enthusiasts are also offered a wide range of indoor activities, including a gym, billiards, yoga and aerobics. There is a wellness area with a spa, a sauna, a steam bath, a hammam, massage treatments and a solarium. Subject to charge: a beauty salon. Additional leisure activities include an entertainment programme, a kids' club and live music.

Meals

The dining area includes a restaurant and a bar. Half board can be booked. A continental breakfast buffet, lunch and dinner offer plenty of delicious variety. Diet meals, gluten-free meals, vegetarian dishes and children's meals can be prepared on request. In addition, special catering options and snacks are available. Alcoholic beverages are available.

Payment

The hotel accepts payment by MasterCard.

Amenities at Jumeirah Mallorca Amenities at Jumeirah Mallorca

  • Facilities

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      Air conditioning

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      Bar(s)

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      Bicycle Cellar

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      Bicycle Hire

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      Car Park

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      Conference Room

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      Currency Exchange

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      Disability-friendly

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      Games room

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      Garage

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      Hairdresser

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      Hotel Safe

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      Kids Club

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      Laundry Facilities

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      Laundry Service

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      Lifts

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      Medical Assistance

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      Pets

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      Playground

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      Restaurant(s)

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      Room Service

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      Shops

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      Small supermarket

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      TV Room

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      Wifi

  • Hygiene

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      Contactless check-in/-out

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      Contactless payment

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      Enhanced cleaning programme

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      Hand sanitiser

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      Housekeeping only upon request

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      Hygiene training for staff

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      Medical teleconsultation

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      No high-touch furnishings

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      No high-touch furnishings in public areas

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      Packaged meals

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      Protective equipment for employees

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      Protective equipment for guests

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      Protective masks for guests

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      Sanitiser dispenser

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      Social distancing regulations

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      Time interval between room bookings

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      Use of commercially available disinfectants

  • Meals

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      Breakfast Buffet

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      Continental Breakfast

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      Half Board

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      Special Diet

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      Special Offers

  • Sport/Entertainment

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      Aerobics

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      Billiards/Snooker

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      Canoe

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      Children's Entertainment

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      Children's Pool

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      Cycling/Mountain Biking

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      Diving

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      Golf

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      Gym

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      Indoor Pool

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      Jacuzzi

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      Massage

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      Number of Pools

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      Outdoor Pool(s)

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      Parasols

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      Sailing

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      Sauna

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      Steam bath

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      Sun loungers

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      Sun terrace

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      Tanning Studio/Solarium

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      Water Skiing

LocationLocation

Map preview

Around this property:

Beach

800 m

Centre

2 km

User Rating & ReviewsUser Rating & Reviews

  • Valuerating
  • Roomsrating
  • Cleanlinessrating
  • Servicerating

Excellent

1319

Very Good

231

Average

80

Poor

31

Terrible

39

Recent Reviews: 1700

  • User:C2929JCmelissah

    Trip type: Family

    NOT a Five Star Hotel.

    rating26 May 2026

    We’re at the Jumeirah now. It’s NOT a five star hotel. I’ve been lucky enough to stay at a lot of amazing hotels, and this property, while set in a beautiful location on a cliff, is not itself beautiful or well-maintained. I’m truly disappointed and very much feel like we’re wasting our money. Wanted to leave as soon as we walked into the lobby with the weird statue. It’s just not worth what we’re paying. Vegetation everywhere is dead. Photos on the website show room details like an area rug and plants on the balcony that do not exist. Decor is outdated. Save yourself and choose another place. Jumeirah Port Soller, General Manager at Jumeirah Mallorca, responded to this review Dear Melissah, Thank you for sharing your impressions with us, although we are naturally very sorry to read that your experience has not reflected the expectations you had for your stay.We truly understand how important first impressions are, particularly when choosing a special property for a holiday, and we regret that certain aspects of the resort’s aesthetic and atmosphere did not resonate with you personally.Regarding the gardens and vegetation, we would like to sincerely apologize if some areas appeared less vibrant during your visit. Following the intense heatwave experienced across Mallorca at the beginning of last week, certain plants throughout the island experienced considerable stress despite the continuous care and maintenance provided by our landscaping team. As a property immersed within a protected natural environment, we are deeply committed not only to the beauty of our surroundings, but also to preserving and caring for the local ecosystem responsibly. Our teams are actively working to restore and nurture the affected areas with the utmost attention.We also appreciate your observations regarding the room styling and décor presentation. While some decorative elements shown in photography may vary slightly depending on room category or seasonal styling, your comments have been carefully noted and shared internally.Although we regret that the character and design of the property did not meet your personal preferences, we genuinely appreciate you taking the time to share your perspective with us.Should you wish to discuss your stay further, please do not hesitate to contact the hotel directly. We would welcome the opportunity to assist personally and hope to have the chance to provide you with a more positive impression in the future.Warm regards, Cristina SancenonGeneral Manager

  • User:jpaulsgr

    Trip type: Family

    Sea view room for family with 4 year old.

    rating24 May 2026

    Fantastic views of the Mediterranean and a pool for families or adults only. Our son asked everyday to go to the on site daycare. Shuttles run to and from the port on the hour during the day which makes getting around much easier. The rooms were very nice. We had the sea view room which featured a window wall n the shower looking over the sea along with a soaking tub. Jumeirah Port Soller, General Manager at Jumeirah Mallorca, responded to this review Dear Mr. Paul, Thank you very much for your lovely feedback following your recent stay with us. We are delighted to know that you and your family so thoroughly enjoyed your time at Jumeirah Mallorca.It is especially heartwarming to hear that your son looked forward each day to visiting our Barba Roja Club, as creating memorable experiences for families is something we truly value. We are also pleased that the comfort of your room, the beautiful surroundings, and the convenience of the shuttle service helped make your stay even more enjoyable.Your kind comments are sincerely appreciated by our entire team, and we very much look forward to welcoming you and your family back again in the future for another memorable Mallorca escape.Thank you for choosing Jumeirah Mallorca! Best regards, Cristina SancenonGeneral Manager

  • User:CarolAngelaP

    Trip type: Couples

    A beautiful hotel with the most stunning views

    rating20 May 2026

    An absolutely beautiful hotel located high up overlooking the stunning Port Sóller. As you would expect from any Jumeirah hotel, the service is outstanding. We stayed in a Deluxe Tramuntana Mountain View room which was really lovely. I wasn’t sure about not having a sea view, but the mountains are quite spectacular so we weren’t disappointed at all. Breakfast each morning was in the most stunning setting with views of the sea and Port Sóller. The hotel provides a free shuttle service to and from Port Sóller on the hour, every hour until 10pm which we took advantage of every day. Such a great and welcome addition. There are three restaurants and we ate at Cap Roig, which is where breakfast is served. The food was very good but quite expensive. We visited the Sunset Lounge every evening before we ventured down to Port Sóller for food. The views from here are incredible. We have to say a huge thank you to Julian who made us feel so welcome. It was a real pleasure to talk to him each evening. Also, Anna who served us breakfast each day who was always so happy and attentive. Suffice it to say, we will definitely be back next year. I think a Jumeirah hotel always offers that extra bit of luxury that most hotels can’t compete with. Jumeirah Port Soller, General Manager at Jumeirah Mallorca, responded to this review Dear Mrs. Carol, Thank you very much for your wonderful feedback. We are truly delighted to know that your stay with us left such a positive impression and that you were able to fully enjoy the beauty and atmosphere of our unique setting.It is especially rewarding to hear that the warm hospitality provided by our colleagues made your experience even more memorable. Your kind recognition of Julian and Anna will certainly mean a great deal to them both.We sincerely appreciate your generous comments and are already looking forward to welcoming you back to Jumeirah Mallorca again next year.Thank you for choosing Jumeirah Mallorca! Best regards, Cristina SancenonGeneral Manager

  • User:Michael L

    Trip type:

    Great experience

    rating05 May 2026

    A beautiful place with fantastic views, but what really sets the Jumeirah apart are the unbelievably friendly and helpful staff. They truly enjoy their jobs and it shows! Jumeirah Port Soller, General Manager at Jumeirah Mallorca, responded to this review Dear Mr. Michael L, Thank you for your wonderful words.We are delighted that you enjoyed our beautiful setting and views, and especially pleased that our colleagues made such a memorable impression. Their genuine warmth and dedication are at the heart of the Jumeirah Mallorca experience.Should you need any assistance, please do not hesitate to contact the hotel. It would be a pleasure to welcome you back.Best regards, Cristina SancenonGeneral Manager

  • User:Deanna9

    Trip type: Couples

    We will return!

    rating25 Apr 2026

    Absolutely wonderful stay! The property is beautiful, but the staff is what truly sets it apart from other resorts. Everyone we encountered from front desk, restaurant, concierge, shuttle drivers and bellmen were friendly and helpful. I’d especially like to recognize Kevin, shuttle driver, who was so friendly and safe driver and Marcos, front desk, who was always friendly and took care of our requests. The hotel fitness center had many machines, plus treadmills, elliptical etc, plus free weights. Top notch! We will definitely be back!! Jumeirah Port Soller, General Manager at Jumeirah Mallorca, responded to this review Dear Deanna9, Thank you very much for your wonderful review and for choosing to stay with us. We are truly delighted to know that you had such an enjoyable experience and that the beauty of the property, together with the genuine hospitality of our team, made your stay so memorable.Your kind recognition of Kevin and Marcos is especially appreciated. It is always rewarding to know that our colleagues helped make your visit even more comfortable and welcoming through their attentive service and care.We are also pleased that you enjoyed our fitness facilities and found them to be of the highest standard. Creating an exceptional and well rounded experience for our guests is always our goal.Thank you once again for your generous words and recommendation. Should you require any assistance for a future visit, please do not hesitate to contact us. It would be a pleasure to welcome you back again soon.Best regards, Cristina Sancenon General Manager

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