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Kimpton Aysla Mallorca, An Ihg Hotel

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Kimpton Aysla Mallorca, An Ihg Hotel

locationSanta Ponsa, Majorca

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About Kimpton Aysla Mallorca, An Ihg HotelAbout Kimpton Aysla Mallorca, An Ihg Hotel

Location

The friendly staff at the guest services desk are happy to answer any questions. Amenities available at the hotel include a baggage storage service, a safe and a drinks machine. Wireless internet access in public areas allows guests to stay connected. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. A lift and wheelchair-accessible facilities are available. The hotel features a garden and a playground. Additional amenities include a TV room and a playroom. A parking deck is available to those who wish to travel with their own car. Further services and facilities include a 24-hour security service, a babysitting service, a childcare service, a car hire service, medical assistance, cabin service, a laundry service, a hairdresser, a coin-operated laundry and a hotel shuttle bus. Active guests who wish to explore ports of call by bike will appreciate the bicycle hire service. Bicycle storage is also available. The business centre is on hand for guests' business requirements and provides a fax machine.

Facility

Cabins are equipped with air conditioning, central heating and a fan. A balcony is among the standard features of some cabins. Cabins have a double bed or a sofa bed. Separate bedrooms are available. There is also a safe and, for a fee, a minibar. Additional features include a refrigerator and a tea/coffee station. An ironing set is provided for passengers' convenience. A telephone, a TV, a radio and WiFi (no extra charge) are provided as well. Slippers are included. A hairdryer and bathrobes are available in the bathrooms, which are equipped with a shower and a bathtub. Bathrooms with wheelchair access can also be booked. The hotel has family cabins and non-smoking cabins.

Rooms

The pool complex ensures comfortable swimming with its indoor and outdoor pools and pleasantly heated water. Children can enjoy a special swimming area just for them. Guests can treat themselves to refreshing drinks at the poolside snack bar and a relaxing soak in the hot tub. A short break or an entire afternoon on the sun deck, which features sun loungers and parasols, is time well spent. The wide range of activities offered at the hotel ensures that there is something new to do every day, including cycling/mountain biking, tennis, golf, fishing and horse riding. With water skiing, windsurfing, canoeing, catamaraning, snorkelling and diving available, fans of water sports will have plenty to choose from. Passengers can enjoy a wide range of indoor sports, including a gym, yoga, callisthenics and aerobics. Various wellness options are available at the hotel, including a spa, a sauna, a steam bath, a hammam, massage treatments and a solarium. Live music and a dance club are also options for entertainment.

Sport

Dining facilities include a restaurant, a café and a bar. Catering options include half board and full board. Breakfast, lunch and dinner will satisfy appetites big and small. Diet meals, gluten-free meals, vegetarian dishes and children's meals can be prepared on request. In addition, special catering options and snacks are available. The show cooking is a particularly special attraction.

Meals

The hotel accepts payment by MasterCard.

Amenities at Kimpton Aysla Mallorca, An Ihg Hotel Amenities at Kimpton Aysla Mallorca, An Ihg Hotel

  • Facilities

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      Air conditioning

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      Bar(s)

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      Bicycle Cellar

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      Bicycle Hire

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      Café

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      Car Park

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      Conference Room

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      Currency Exchange

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      Disability-friendly

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      Games room

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      Hairdresser

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      Hotel Safe

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      Laundry Facilities

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      Laundry Service

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      Lifts

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      Medical Assistance

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      Nightclub

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      Pets

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      Playground

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      Restaurant(s)

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      Room Service

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      TV Room

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      Wifi

  • Hygiene

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      Contactless check-in/-out

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      Contactless payment

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      Contactless room service

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      Enhanced cleaning programme

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      Hand sanitiser

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      Housekeeping only upon request

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      Hygiene training for staff

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      Medical teleconsultation

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      No high-touch furnishings

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      No high-touch furnishings in public areas

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      Packaged meals

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      Protective equipment for employees

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      Protective equipment for guests

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      Protective masks for guests

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      Sanitiser dispenser

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      Social distancing regulations

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      Use of commercially available disinfectants

  • Meals

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      Full Board

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      Half Board

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      Special Diet

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      Special Offers

  • Sport/Entertainment

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      Aerobics

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      Canoe

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      Catamaran

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      Children's Pool

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      Cycling/Mountain Biking

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      Diving

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      Golf

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      Gym

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      Horse Riding

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      Indoor Pool

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      Jacuzzi

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      Massage

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      Number of Pools

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      Outdoor Pool(s)

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      Parasols

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      Sailing

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      Sauna

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      Steam bath

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      Sun loungers

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      Sun terrace

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      Surfing

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      Tanning Studio/Solarium

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      Tennis

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      Water Skiing

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      Windsurfing

LocationLocation

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User Rating & ReviewsUser Rating & Reviews

  • Valuerating
  • Roomsrating
  • Cleanlinessrating
  • Servicerating

Excellent

103

Very Good

5

Average

5

Poor

3

Terrible

1

Recent Reviews: 117

  • User:Pedro O

    Trip type: Business

    The best hotel in Mallorca

    rating18 Apr 2026

    Amazing service, the friendly staff makes you feel at home. Definitely the best hotel in Mallorca! Kimpton Aysla Mallorca, Owner at Kimpton Aysla Mallorca By IHG, responded to this review Dear Pedro,Thank you very much for your wonderful words and for taking the time to share such a meaningful review.It truly means a great deal to all of us to receive this recognition from you. Knowing that you felt the warmth, dedication, and genuine hospitality of the team is incredibly rewarding, as creating memorable experiences and making every guest feel at home is at the heart of everything we do at Kimpton Aysla Mallorca.Your support, trust, and appreciation are deeply valued by the entire team, and we will proudly share your kind feedback with everyone across the hotel. Comments like yours are a true motivation for us to continue delivering exceptional experiences every day.Thank you once again for your continued confidence and kindness. It is always a pleasure to welcome you, and we very much look forward to seeing you again very soon.Warmest regards,Kimpton Aysla Mallorca Team

  • User:PepperLabrador

    Trip type: Family

    Great family getaway over extended Easter wknd

    rating09 Apr 2026

    New and v nice property - rooms are a bliss and facilities (restaurants, pools, gym, e-bikes and services - such as partnering with tennis club etc) are best in class for a 5 star resort. Most importantly - the staff makes a real difference. The front office leaders, guest services (Junie) and restaurant manager (Charlotte) know you by name after one day and are genuinely vested into well-being of their guests - maintaining the charming warmth of a boutique resort despite the size. Clearly one we will return to! A 10/10! Kimpton Aysla Mallorca, Owner at Kimpton Aysla Mallorca By IHG, responded to this review Dear Guest,Thank you so much for sharing your wonderful review following your Easter getaway with us at Kimpton Aysla Mallorca.We are delighted to hear that you and your family enjoyed our facilities, from the rooms and restaurants to the pools, gym, e-bikes, and our partnership experiences with the nearby tennis club. Knowing that you considered the resort among the very best for a 5-star experience truly means a lot to us.What makes us especially proud is your recognition of our team. Creating warm, genuine, and personalized connections with our guests is at the heart of everything we do, so it is incredibly rewarding to know that Junie, Charlotte, and our front office team helped make your stay feel so special and welcoming.Your kind words about maintaining the charm and warmth of a boutique resort are deeply appreciated and perfectly reflect the experience we strive to create every day.Thank you once again for your trust and recommendation. We already look forward to welcoming you and your family back for another memorable stay very soon.Warm regards,Kimpton Aysla Mallorca Team

  • User:Bambowmin66

    Trip type: Couples

    Highly Recommended !

    rating16 Mar 2026

    We would highly recommend this hotel. From arrival to departure, we received excellent service, across all departments and would like to send our appreciation to the entire team, for creating such a great experience. We would however particularly like to thank, Charlotte, Albina, Franco, Toni, Lucy & Hope, for their outstanding hospitality & professionalism. The property was equally spotless throughout, with a fantastic wellness spa & delicious food. We hope to return ! Kimpton Aysla Mallorca, Owner at Kimpton Aysla Mallorca By IHG, responded to this review Dear Guest,Thank you very much for your wonderful recommendation and for taking the time to share your experience with us.We are truly delighted to hear that you received excellent service throughout your entire stay and that our team helped create such a memorable experience for you. Your kind recognition means a great deal to all of us.Charlotte, Albina, Franco, Toni, Lucy, and Job will be especially happy to know that their hospitality and professionalism made such a positive impression during your visit. We will proudly share your lovely words with them and the entire team.It is also fantastic to know that you enjoyed our wellness spa, delicious food, and the spotless condition of the property. Creating a relaxing and welcoming atmosphere for our guests is always our greatest priority.Thank you once again for your trust and recommendation. We very much look forward to welcoming you back to Kimpton Aysla Mallorca in the near future.Warm regards,Kimpton Aysla Mallorca Team

  • User:brit2022

    Trip type: Business

    Not the Experience You Expect From a Kimpton

    rating07 Feb 2026

    After months of planning, my event was no longer a priority for hotel management, forcing us to start over.I was planning an event on behalf of a client and had been in good faith discussions with the hotel since September for a June event. Early on, communication was great. The team was responsive, helpful, and collaborative as we discussed and finalized the details of the event.By December, communication slowed significantly. After the New Year, the terms suddenly changed, including a new requirement for room blocks after we had been clearly told they were not needed. By that point, my client had already secured accommodations elsewhere that could not be canceled.After escalating the situation to management and having multiple conversations, there was no meaningful resolution. I was eventually told by a manager that the ballroom we had initially agreed upon was no longer available because it had been reassigned to a sporting event.Although they offered to help find another venue, no real assistance was provided. I was left to scramble, rebook vendors, and secure a new location in Mallorca, which is already a highly competitive destination for weddings and events.Ultimately, it became clear that my client’s event was no longer a priority once another event was given preference by the hotel. This was disappointing after months of planning and not the level of integrity or professionalism I expected from the Kimpton brand. Kimpton Aysla Mallorca, Owner at Kimpton Aysla Mallorca By IHG, responded to this review Dear Brit,Thank you for taking the time to share your experience with us. We sincerely regret to learn about the frustration and disappointment caused throughout the planning process of your client’s event.We fully understand how much time, coordination, and trust goes into organizing an important occasion, and we are truly sorry that your experience did not reflect the level of consistency, professionalism, and partnership you rightfully expected from our team and from the Kimpton brand.While we are pleased to hear that your initial interactions with our team were positive and collaborative, we deeply regret the subsequent changes in communication, event conditions, and venue availability. We understand how disruptive this situation must have been, particularly after months of preparation and commitments already made with accommodations and vendors.Please accept our sincere apologies for the inconvenience and stress this caused both you and your client. Your feedback has been shared internally with our management team, as experiences like yours highlight areas where we must improve our communication, transparency, and event coordination processes moving forward.We genuinely appreciate you bringing this matter to our attention and regret that we were unable to deliver the seamless experience you deserved.Kind regards,Kimpton Aysla Mallorca Team

  • User:babikin

    Trip type: Couples

    Just gets better and better

    rating15 Nov 2025

    Our second trip - and whilst I didn’t think it possible, it exceeded the first! We used the residents discount again, to get a night away from the kids, with a puppy in tow who has joined the family since the last visit. My gosh they could not have been more welcoming - of us or the puppy! The staff in this hotel are exceptional. Every single one of them from reception (Hola Lucy - amazing!) to the dining staff, the spa staff, the chefs, just so utterly lovely - considering it’s the end of a long season and you must all be knackered and over it you STILL went out of your way to be amazing and it is very appreciated. We ate at Sana again although not the tasting menu this time and it was as wonderful as last time - everything we ate was delicious. Spa was delightful, room is so comfortable - beautiful big bed, lovely shower, dog bowls and bed in room. I also had a really exceptional cocktail made in the beautiful bar. The whole hotel is top notch and the staff just push it to the next level. Have a great well earned rest and we will see you next season for sure - with a full sized golden retriever this time :) Kimpton Aysla Mallorca, Owner at Kimpton Aysla Mallorca By IHG, responded to this review Dear Guest,Thank you so much for returning to Kimpton Aysla Mallorca and for sharing such a heartfelt review with us.Reading that your second stay exceeded the first truly means the world to our team. We are especially delighted to know that both you and your newest family member felt so warmly welcomed. Creating memorable experiences for every guest — including our four-legged ones — is something we genuinely love doing.Lucy and the entire team will be absolutely thrilled to receive your kind words. Your recognition of our reception, dining, spa, bar, and culinary teams is incredibly appreciated, especially at the end of a busy season. Knowing that their warmth and dedication made such a difference to your stay is the greatest reward we could ask for.It is also wonderful to hear that you once again enjoyed Saba, our spa facilities, the comfort of your room, and those special little touches for your puppy. And of course, we are very happy the cocktails at the bar lived up to the experience as well!Thank you once again for your continued trust and support. We already look forward to welcoming you back next season — and this time, meeting your full-sized golden retriever too!Warm regards,Kimpton Aysla Mallorca Team

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