Lluna Aqua Hotel

Recent Reviews: 104

• User:Kharro

  Trip type: Solo travel

  Quirky and charming hotel

  10 May 2026

  I really liked this quirky hotel. Big room, beautifully tiled floors with a mixture of modern and old. Two balconies and a big bathroom. Limited but fresh and adequate breakfast. Morningstaff helful and accomodating. I visited during the Es Firo fiesta so difficult to sleep with all the people, fire crackers and music given the very central location of the hotel. I would stay here again but perhaps ask for a quiter room 😉

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• User:Venture48979390225

  Trip type: Couples

  Go elsewhere. You have been warned.

  28 Feb 2026

  Awful. Not to be trusted. Will overcharge you and try to rip you off.Don't come here.

• User:Tom B

  Trip type: Family

  Unusual hotel, soulless and impersonal

  18 Mar 2025

  Let’s start with the booking. total taken twice from my creditcard, took 2 weeks to refund, no apology.I emailed re parking as we had a hire car, no reply. There is no parking at the hotel, you need to use the very full municipal parking for €9.00 per day or park a 15 minute walk away on the edge of town. Do not try to drive to the hotel, roads are narrow and you need to understand the one way system. Generally , my top tip is to book a small car, to save stress on all those narrow hairpins.We arrived at the hotel 19.00 hrs, door closed with a sign explaining that you will receive a what’s app for the code, or there is a telephone number in case of problems. like other guests no what’s app, no answer to telephone.Another guest let me in, I called again, the phone was behind reception, but nobody else. An employee had been out jogging and returned an hour later to let us in, no apology or explanation.Rooms are a bad attempt at boutique hotel, some fancy wallpaper and industrial lamps. shower is good, tv in the corner on the wrong wall, light from next doors bathroom shining through the crack in the wall. Coffee machine no milk.Breakfast:Begin at 8.30, you will need to move your car from 9.00 am, also, the tram to Palma leaves at 9.00 am, so good luck with that.Soller is the Orange capital of Europe so juice out of the carton and no orange marmalade is inexcusable. Rolls heated from the freezer, limited choice in everything.Most hotels I stay in are around this price, rarely are they so full of promise without delivering.Luckily, Soller, its people and surroundings more than made up for things.

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• User:GRAZIELLA S

  Trip type: Family

  I definitely recommend it!

  26 Nov 2024

  Beautiful hotel, great service and very comfortable bed. The bathroom could do with a little more privacy, but otherwise excellent. Very clean and well-managed. Just a very short distance away from a lovely square with good restaurants.

• User:Janet S

  Trip type: Couples

  Complete disappointment. 4 star? I don’t see how, maybe 2 and best.

  11 Sept 2024

  I can’t express how disappointed we both are with this hotel. The only positives are the staff & the location. We were in a double standard room with the wardrobe so close to the foot of the bed that we struggled to open the door wide enough to get decent access AND it smells of musty old clothes like a charity shop. The toilet is tucked behind the wardrobe with no door so no privacy.The room is on the top floor of the hotel, there’s no lift. The top two stairs are quite dangerous being on an immediate turn with limited access to the handrail. I’m 73 years old & partially sighted so it was especially difficult for me. No one to help with luggage. The breakfast was paltry, no bread, no toaster. It was a continental breakfast with the cheapest yoghurt. No kettle in the room, there was a coffee machine but no milk in the fridge, we had to ask for that. Tea & coffee making facilities are the norm these days but we were told we weren’t allowed to have a kettle, I couldn’t understand the reason why.Hairdryer broken but a replacement was put in the room however it was fairly useless with a weak stream of warm air from it.I dislike having to complain, I’m well travelled & have never had the need tocomplain before but this was an expensive hotel & apparently rated as 4 star- I really can’t see how! On the whole a big disappointment.Would never recommend nor return.

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