


51+ photos
This hotel is located in the heart of Palma de Mallorca.

Carrer de Simó Ballester 6
Check-in from 2:00 PM · Check-out by 11:00 AM

Carrer de Simó Ballester 6
Check-in from 2:00 PM · Check-out by 11:00 AM
Excellent
412 reviewsUser: EVDaly11
Trip type: Couples
Wonderful stay
An excellent hotel very centrally located in Palma.Breakfast and room quality superb but the star of the show is the people who work here.Fantastic levels of customer service & very customer focused in the approach.Rooftop pool & bar a real plus for a lazy day and really good that we were allowed use these facilities on the day we checked out as we had an evening flight.Thank you all for a… An excellent hotel very centrally located in Palma.Breakfast and room quality superb but the star of the show is the people who work here.Fantastic levels of customer service & very customer focused in the approach.Rooftop pool & bar a real plus for a…
User: hamsterprincess97
Trip type: Family
Hotel Charges You For Nights Unstayed - Female Travelers Beware
The front desk associate Toni, announced what room my mom and I would be staying in loudly to the entire lobby. We asked him for a different room because we didn’t feel safe, and he declined to give us one. Because of this, we asked for a refund and said we would not be staying here. After speaking to management the hotel still charged us for one night. They advertise this hotel as having English… The front desk associate Toni, announced what room my mom and I would be staying in loudly to the entire lobby. We asked him for a different room because we didn’t feel safe, and he declined to give us one. Because of this, we asked for a refund and said we wo…
User: sallyannesearle
Trip type: Family
Great location
Just returned from 3 nights here. We had 2 double rooms. Lovely hotel with great air con.Breakfast was nice and not too hectic.The beds were comfy and the rooms were nice. The room design is pretentious so the bathroom door isn’t a proper door and whoever you share with can see your head and feel whilst showering as they sit on the bed, thought that was very odd!Nice roof top pool but not enough b… Just returned from 3 nights here. We had 2 double rooms. Lovely hotel with great air con.Breakfast was nice and not too hectic.The beds were comfy and the rooms were nice. The room design is pretentious so the bathroom door isn’t a proper door and whoever you…
User: loirraz
Trip type: Couples
A comfortable stay and a great base for Palma
This was our second stay at Protur Naisa Palma and we'd happily stay here again.The hotel is not right in the centre of the Old Town, but it's an easy walk and we found the location worked really well for exploring Palma. The rooms are comfortable, with good beds and a nice shower, and we enjoyed spending some time on the rooftop area when the weather was good.The breakfast was good, with plenty o… This was our second stay at Protur Naisa Palma and we'd happily stay here again.The hotel is not right in the centre of the Old Town, but it's an easy walk and we found the location worked really well for exploring Palma. The rooms are comfortable, with good b…
User: LMcAdam84
Trip type: Couples
A perfect stay in Palma!
We stayed at the Protur Naisa Palma for 5 nights in July 2026. Check-in and out was easy, and the staff were very friendly and helpful throughout our stay. Breakfast was great with lots of choice available. We stayed in the deluxe suite and it was lovely - a huge comfortable bed, separate living area, walk in wardrobe, large shower, plus an outdoor terrace with a jacuzzi bath. We used the rooftop… We stayed at the Protur Naisa Palma for 5 nights in July 2026. Check-in and out was easy, and the staff were very friendly and helpful throughout our stay. Breakfast was great with lots of choice available. We stayed in the deluxe suite and it was lovely - a h…
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