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Protur Naisa Palma

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Protur Naisa Palma

locationPalma, Majorca

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About Protur Naisa PalmaAbout Protur Naisa Palma

Location

This hotel is located in the heart of Palma de Mallorca.

Facility

The friendly staff at the reception desk are happy to answer any questions. A baggage storage service, safe, currency exchange service and drinks machine are available. Wireless internet access in public areas allows guests to stay connected. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. The hotel has wheelchair-accessible facilities and a lift. A number of shops, including a supermarket, are great for shopping or just browsing. A garden provides extra space for rest and relaxation in the open air. Additional amenities include a TV room and a library. Guests arriving by car can park their vehicles in the garage or in the car park. Other services include a 24-hour security service, a car hire service, a transfer service, room service, an alarm call service, a laundry service, a coin-operated laundry and a hotel shuttle bus. A bicycle hire service provides all the necessary equipment for exploring the surrounding area. Daily newspapers are available for purchase. A business centre with fax machine and projector is available.

Rooms

Air conditioning and central heating ensure that rooms maintain comfortable temperatures. In some rooms, a terrace is included as standard. Rooms have a double bed, a queen-size bed or a king-size bed. Separate bedrooms can be booked. Children's beds and extra beds can be requested for younger guests. A safe, a minibar and a desk are also available. For guests' convenience, units include a refrigerator and a tea/coffee station. There is also an ironing set and a trouser press. A telephone, satellite television, a radio, a plug adapter, an alarm clock and WiFi (no extra charge) provide all the essentials for a comfortable holiday. Guests will also find slippers in their rooms. Bathrooms are equipped with a shower and a bathtub. A hairdryer, bathrobes and a telephone are available for daily use. As a special feature, bathrooms are also stocked with cosmetic products and a selection of towels. Some of the wheelchair-friendly rooms have a wheelchair-accessible bathroom. The hotel has family rooms and non-smoking rooms.

Sport

There are indoor and outdoor pools and a children's swimming area. Guests can treat themselves to refreshing drinks at the poolside snack bar and a relaxing soak in the hot tub. A sun terrace, sun loungers, and parasols are available. For guests who wish to keep active, cycling/mountain biking and golf are available. The fitness rooms are perfect for a comprehensive workout. Various wellness options are available at the hotel, including a spa, a sauna, a steam bath, a beauty salon and massage treatments. Entertainment options and leisure facilities include an entertainment programme and live music.

Meals

Dining facilities include a restaurant, a café and a bar. A generous breakfast buffet and a lunch à la carte are served every day. Diet meals, gluten-free meals and vegetarian dishes can be prepared on request. The hotel also offers special catering options.

Amenities at Protur Naisa Palma Amenities at Protur Naisa Palma

  • Facilities

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      Air conditioning

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      Bar(s)

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      Bicycle Hire

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      Café

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      Car Park

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      Conference Room

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      Currency Exchange

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      Disability-friendly

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      Garage

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      Hotel Safe

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      Laundry Facilities

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      Laundry Service

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      Lifts

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      Restaurant(s)

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      Room Service

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      Shops

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      Small supermarket

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      Theatre

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      TV Room

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      Wifi

  • Hygiene

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      Contactless check-in/-out

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      Contactless payment

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      Enhanced cleaning programme

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      Hand sanitiser

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      Housekeeping only upon request

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      Hygiene training for staff

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      No high-touch furnishings

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      No high-touch furnishings in public areas

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      Packaged meals

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      Protective hygiene screens

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      Sanitiser dispenser

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      Social distancing regulations

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      Use of commercially available disinfectants

  • Meals

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      à la carte Lunch

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      Breakfast Buffet

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      Special Diet

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      Special Offers

  • Sport/Entertainment

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      Children's Pool

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      Cycling/Mountain Biking

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      Golf

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      Gym

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      Indoor Pool

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      Jacuzzi

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      Massage

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      Number of Pools

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      Outdoor Pool(s)

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      Parasols

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      Sauna

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      Steam bath

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      Sun loungers

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      Sun terrace

LocationLocation

User Rating & ReviewsUser Rating & Reviews

  • Valuerating
  • Roomsrating
  • Cleanlinessrating
  • Servicerating

Excellent

263

Very Good

90

Average

22

Poor

6

Terrible

9

Recent Reviews: 390

  • User:Cash1501

    Trip type: Business

    2 day Xmas lights and shopping trip.

    rating06 Dec 2025

    I had high expectations having stayed at other Protur hotels. We received a fabulous welcome from Abril. Our room was very comfortable and clean and delighted to receive a couple of extra touches in the room. We didn’t use the rooftop but the spa was a great little facility after shopping. Location ...
    Read more

  • User:Venture603025

    Trip type: Couples

    Average. Nice clean hotel in a good location but a few issues...

    rating25 Oct 2025

    Breakfast pretty poor. All "hot" food was cold. Cereals were all tasteless muesli type. In the room the shower attachment didn't work and the toilet roll holder was broken. On the plus side it was a smart looking, modern, clean hotel but we won't stay here again. Protur Hotels, General Manager at...
    Read more

  • User:Roadboy

    Trip type: Couples

    Smart newish city hotel, with a strong leisure vibe

    rating10 Oct 2025

    An enjoyable two-night stay, with a good-sized well-designed room (but no view to speak of). Best to follow the advice posted in the lift re peak breakfast timings, and turn up before the crowd of holiday-makers builds up after 0830; as others have said, the layout of the buffet is confusing. We arr...
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  • User:takerholm

    Trip type: Family

    A nice hotel

    rating05 Oct 2025

    This was a good hotel, really new and clean. The room was really quiet and near a bus stop to the airport. The breakfast was good but I have to say it was a bit chaotic, and we went during off season as well so I can only imagine what it's like in the summer. The layout of the breakfast is a bit odd...
    Read more

  • User:PippaFish

    Trip type: Couples

    Great Stay

    rating27 Sept 2025

    Arrival and check in was efficient.Hotel was spotless and room comfortable. Breakfast was a real treat with a huge selection.Facilities were great.The hotel bar shuts early and is very quiet so may not be vibey enough for some but was fine for us. Great location with a 10 min walk into the heart of ...
    Read more

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