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Protur Turo Pins Hotel

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Protur Turo Pins Hotel

locationCala Ratjada, Majorca

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About Protur Turo Pins HotelAbout Protur Turo Pins Hotel

Location

This property is situated in the northwest of Mallorca, on Cala Lliteras, around 1 km from the centre of Cala Ratjada and just 200 metres from Cala Agulla beach. Son San Joan Airport is about 70 km away.

Facility

136 non-smoking rooms are located on 3 storeys and can be reached by lift. The reception desk is open round the clock. Amenities available at the apartment hotel include a cloakroom, baggage storage service, safe, currency exchange service and drinks machine. Wireless internet access is provided in public areas. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. The hotel has wheelchair-accessible facilities. There are a number of shops as well. The grounds of the apartment hotel feature a playground and a lovely garden. Additional amenities include a TV room and a playroom. Guests arriving by car can park their vehicles in the garage or in the car park. Further services and facilities include a 24-hour security service, a babysitting service, a childcare service, a car hire service, medical assistance, a transfer service, room service, a laundry service, a coin-operated laundry and a hotel shuttle bus. Active guests who wish to explore the surrounding area by bike will appreciate the bicycle hire service. Bicycle storage is also available. The business centre is on hand for guests' business requirements and provides a fax machine.

Rooms

Air conditioning and central heating ensure that rooms maintain comfortable temperatures. A balcony is included as standard in some rooms. The rooms have a double bed and a sofa bed. Extra beds can be requested. A safe and a minibar are also available. A direct dial telephone, a television with satellite/cable channels, a radio and WiFi (no extra charge) provide all the essentials for a comfortable holiday. Bathrooms are equipped with a shower and a bathtub, as well as a hairdryer. Wheelchair-friendly rooms with wheelchair-accessible bathrooms are also available. Family rooms are available for parents with children.

Sport

Plenty of active recreation awaits guests in the pool area's 2 outdoorpools. No matter the weather, swimming is always a possible in the indoor pool. There is also a special swimming area just for kids. Guests can treat themselves to refreshing drinks at the poolside snack bar and a relaxing soak in the hot tub. A sun terrace, sun loungers, and parasols are available. The hotel offers an extensive outdoor sport and leisure programme, which includes tennis, archery and horse riding. For a fee, guests can also enjoy cycling/mountain biking, beach volleyball and golf. Guests can take part in a comprehensive water sports programme, which includes water aerobics and aquafit, with water skiing, windsurfing, jet skiing, motorboat rides, paddle boating, banana boat rides, catamaraning, snorkelling and diving available for a fee. Sports enthusiasts are also offered a wide range of indoor activities, including a gym, table tennis, badminton and callisthenics. Various wellness options are available at the hotel, including a spa, a sauna, a steam bath, a hammam, massage treatments, hydrotherapy treatments and a solarium. Leisure facilities include an entertainment programme, a kids' club, live music and a dance club.

Meals

Dining facilities include a dining room, a breakfast room, a café, a bar and a pub. Guests can enjoy the culinary delights of the non-smoking, air-conditioned restaurant, which provides high chairs for children. Catering options include bed and breakfast, half board, full board and all-inclusive. A continental breakfast buffet guarantees a great start to the day. At lunch and dinner, guests can choose between a buffet, à la carte and a set menu. Diet meals and children's meals can be prepared on request. The apartment hotel also offers special catering options.

Payment

The hotel accepts the following credit cards: American Express, VISA and MasterCard.

Amenities at Protur Turo Pins Hotel Amenities at Protur Turo Pins Hotel

  • Facilities

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      24-hour reception

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      Air conditioning

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      Bar(s)

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      Bicycle Cellar

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      Bicycle Hire

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      Café

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      Car Park

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      Cloakroom

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      Conference Room

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      Currency Exchange

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      Disability-friendly

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      Games room

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      Garage

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      Hotel Safe

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      Kids Club

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      Laundry Facilities

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      Laundry Service

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      Lifts

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      Medical Assistance

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      Nightclub

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      Playground

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      Pub(s)

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      Restaurant(s)

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      Restaurant(s) with high-chairs

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      Restaurant(s) with non-smoking area

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      Room Service

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      Shops

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      Small supermarket

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      TV Room

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      Wifi

  • Hygiene

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      Contactless payment

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      Enhanced cleaning programme

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      Hand sanitiser

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      Housekeeping only upon request

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      Hygiene training for staff

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      No high-touch furnishings

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      No high-touch furnishings in public areas

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      Packaged meals

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      Protective hygiene screens

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      Sanitiser dispenser

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      Social distancing regulations

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      Use of commercially available disinfectants

  • Meals

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      à la carte Dinner

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      à la carte Lunch

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      All inclusive

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      Breakfast Buffet

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      Continental Breakfast

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      Drinks Included

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      Evening Buffet

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      Full Board

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      Half Board

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      Lunch Buffet

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      Set menu dinner

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      Set menu lunch

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      Special Diet

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      Special Offers

  • Sport/Entertainment

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      Aerobics

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      Aqua aerobics

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      Archery

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      Badminton

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      Banana Boat

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      Beach Volleyball

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      Catamaran

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      Children's Entertainment

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      Children's Pool

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      Cycling/Mountain Biking

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      Diving

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      Entertainment Programme

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      Golf

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      Gym

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      Horse Riding

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      Indoor Pool

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      Jacuzzi

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      Jet Skiing

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      Massage

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      Outdoor Pool(s)

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      Parasols

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      Pedalo

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      Sauna

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      Speed Boating

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      Steam bath

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      Sun loungers

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      Sun terrace

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      Surfing

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      Table Tennis

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      Tanning Studio/Solarium

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      Tennis

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      Water Skiing

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      Windsurfing

LocationLocation

Map preview

Around this property:

City Centre

200 m

Beach

200 m

Tourist Centre

300 m

Golf Course

2 km

User Rating & ReviewsUser Rating & Reviews

  • Valuerating
  • Roomsrating
  • Cleanlinessrating
  • Servicerating

Excellent

229

Very Good

91

Average

24

Poor

5

Terrible

4

Recent Reviews: 353

  • User:Curious546536

    Trip type: Couples

    Excellent stay at this very welcoming and comfortable hotel - we didn't want to leave

    rating09 Sept 2025

    Just got back from an amazing week at the Protur Turo Pins Hotel in Cala Rajada and I already miss it! This place is an absolute gem. Honestly, if you're looking for a chill, friendly, and just all-around lovely spot for your holiday, book this now.First things first, let's talk about the beds. Oh my goodness, I don't know what kind of magic mattresses they have there, but I slept like a baby every single night. After a day of hiking and beach-hopping, sinking into that bed was pure heaven. We actually looked forward to going to bed—how often can you say that on vacation?!The whole place is spotlessly clean. I'm a bit of a clean freak, and I was seriously impressed. Our room was pristine, the pool area was always being tidied up, and everything just felt fresh and well looked-after. Big thumbs up.But the real stars of the show are the staff. Everyone was so genuinely nice and helpful. The folks at reception gave us great tips for hidden beaches, the waiters were always smiling and quick to help, and the cleaning staff were lovely. They made us feel right at home, like we were staying with friends.And the food?! So good. The breakfast had everything you could possibly want, from fresh pastries to a proper cooked breakfast. But the dinners were the real winner. The buffet had loads of choice, with some seriously tasty local dishes alongside classics. We definitely didn't go hungry!The location is perfect too—nice and peaceful, surrounded by trees, but just a short walk to the incredible Cala Agulla beach and into the cute town of Cala Rajada for a drink.We had the best time and are already scheming about how to go back. You really can't go wrong with Turo Pins Hotel. Protur Hotels, Owner at Protur Turo Pins Hotel, responded to this review Thank you for sharing your experience. We’re glad you had a relaxing and enjoyable holiday and can’t wait to welcome you back.

  • User:rach_583

    Trip type: Family

    Another fantastic stay

    rating28 Jul 2025

    We have just returned from another great stay at this hotel. The room was perfect for a family, we had a terrace last year but only a balcony this year as this was all that was available however it didn’t make a difference to us. Pool is great, kids spent hours in it, sun loungers were mostly taken each day but could generally find one or two if you came there later on. We were half board but didn’t eat there every night as we have some restaurants we like to go to in Cala Ratjada. A couple of very good themed nights, two that were not so great but on the whole ok. We will definitely return, thanks again! Protur Hotels, Owner at Protur Turo Pins Hotel, responded to this review We're glad to hear you had another great stay with us and that your family enjoyed the pool and overall experience. We appreciate your feedback and look forward to welcoming you back again!

  • User:Mike N

    Trip type: Family

    So good we stayed an extra 3-days

    rating28 Jul 2025

    This was our second vist to this exceptional hotel, our previous visit was 7-years ago and with our children a bit older now, and a few years having passed, we weren't sure what to expect. I can safely say it's still an exceptional hotel and we can't wait to go back yet again. A huge shout-out to all the staff - front-desk, kitchen, dining, cleaning, maintenance - everyone is amazing, polite and welcoming. I also need to give a special thanks to the bar and entertainment team that really were the icing on the cake for our holiday - they all made it so special for us and were so friendly to our children. A huge thank you to to Biel, both of the Toni's, Zaira and Sveti (hope I've spelt her name correctly). We ended up extending our stay by 3-days because they all made us feel so welcomed!! thank you to all the team at the Protur Turo Pins!! Protur Hotels, Owner at Protur Turo Pins Hotel, responded to this review Thank you for coming back to stay with us! We're so happy to hear the hotel still met your expectations after all these years. It’s great that you felt so welcomed and enjoyed your time!

  • User:Tom T

    Trip type: Family

    Overall, a very positive visit and experience at a comforting and chilled hotel filled with fantastic staff.

    rating28 Jul 2025

    Excellent staff who were warm and welcoming from arrival. Rooms were comfortable and spacious for a family as well as them being exceptionally clean. Brilliant food from the restaurant with a range of different choices and the chefs were also very good. Special mention to Toni at the bar by the pool who was very friendly and helpful. Also Mariano who was front of house for the resturant was also very friendly and welcoming as we checked in every night, he consistently checked up on us asking if things were all good. Protur Hotels, Owner at Protur Turo Pins Hotel, responded to this review Thank you for your lovely feedback! We're delighted you had a relaxing and positive stay with us. It’s great to hear that our team, the food, and the comfortable rooms all contributed to a memorable experience. We’d be happy to welcome you again soon!

  • User:L T

    Trip type: Family

    What a lovely little gem of a hotel

    rating28 Jul 2025

    Our stay at the Protur Turó Pins Hotel was absolutely fantastic, earning every one of its four stars! From the moment we arrived, we were struck by the incredibly friendly and warm staff who consistently went above and beyond to make us feel welcome. Their genuine care was evident in every interaction. The welcome drinks were much appreciated after our journey from the airport.The rooms were spacious and meticulously clean, maintained to a very high standard, providing a comfortable and relaxing retreat after a day of exploring. Rooms were fully air conditioned and the storage within the rooms for all our clothing was more than ample.The food was outstanding, offering an abundance of choice and options that satisfied every craving.Each night there was a theme but it was done very subtly and with style. The chefs cooking at the grill were very friendly and professional. A special mention must go to Mariano at the front of house in the restaurant. His welcoming presence and excellent service truly enhanced our dining experience.Outside, the pool area was well-maintained, and we felt completely safe with an excellent lifeguard on duty.The pool bar was well stocked and the lunchtime snacks were delicious. Lots to choose from and freshly made to order. The bar staff were great, always greeted you with a friendly hello and smile. They were all very helpful, friendly and professional. The hotel's location is also superb, just a short walk from the beautiful beach and conveniently close to the port.A very well run 4* hotel, with really high standards of cleanliness and professionalism. We loved every minute of our time here and cannot recommend the Protur Turó Pins Hotel highly enough. It's the perfect spot for a memorable and enjoyable holiday! Protur Hotels, Owner at Protur Turo Pins Hotel, responded to this review Absolutely delighted to read your feedback – thank you! We're so pleased you had such a fantastic experience at Protur Turó Pins. It's great to know that our team, food, and facilities made your stay special. We’d love to welcome you back for another unforgettable holiday!

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