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Puerto Azul Suite Hotel

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Puerto Azul Suite Hotel

locationPort de PollenCa, Majorca

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About Puerto Azul Suite HotelAbout Puerto Azul Suite Hotel

Location

This apartment hotel is situated in Puerto Pollensa, just 100 m from the beach and the centre of town. The immediate vicinity features shops, restaurants, bars and pubs. Son Sant Joan Airport is 65 km from the accommodation.

Facility

The apartment hotel welcomes guests in a 2-storey building with a lift and 148 non-smoking rooms. Multilingual staff (English, German, French) at the reception desk in the lobby are ready to assist you with check-in and check-out. Amenities include a baggage storage service, safe, currency exchange service and drinks machine. Wireless internet access in public areas allows guests to stay connected. The tour desk offers assistance with booking excursions. The hotel offers various facilities for guests with disabilities. Wheelchair-accessible facilities are available. A number of shops, including a supermarket, are great for shopping or just browsing. The grounds of the hotel feature a playground and a lovely garden. Additional amenities include a TV room, a playroom and a library. Guests arriving by car can park their vehicles in the garage or in the car park (no extra charge). Further services and facilities include a babysitting service, a childcare service, a car hire service, medical assistance, a transfer service, room service, a laundry service and a coin-operated laundry. Bicycle storage is available to guests. There is a bike hire service as well. A fax machine is available for guests' business needs.

Rooms

Rooms are equipped with air conditioning and central heating. Guests can relax on the balcony or terrace. The rooms have a queen-size bed and a sofa bed. Separate bedrooms are available. Extra beds can be requested. A safe, a minibar and a desk are also available. Guests will also find a refrigerator included among the standard features. A direct dial telephone, a TV and WiFi are provided as well. A hairdryer and a telephone are available in the bathrooms, which are equipped with a shower and a bathtub. For extra comfort in the bathrooms, guests are offered cosmetic products. Guests can also book wheelchair-friendly rooms with wheelchair-accessible bathrooms. Family rooms are available for parents with children.

Sport

While the adults swim a few laps in the outdoor pool, children can enjoy splashing about in their own swimming area. Guests can treat themselves to refreshing drinks at the poolside snack bar and a relaxing soak in the hot tub. A short break or an entire afternoon on the sun terrace, which features sun loungers and parasols, is time well spent. The apartment hotel offers an extensive outdoor sports programme, including cycling/mountain biking, golf, archery, fishing and horse riding. Water sports available at the hotel include windsurfing, canoeing, sailing, kayaking, snorkelling and diving. Sports enthusiasts are also offered a wide range of indoor activities, including a gym, table tennis, badminton, billiards, darts, squash and aerobics. Various wellness options are available at the hotel, including a spa, a sauna, a steam bath, massage treatments and a solarium. Leisure facilities include an entertainment programme, a kids' club and live music.

Meals

Dining facilities include a dining room, a café and a bar. The non-smoking restaurant provides high chairs for children. Catering options include bed and breakfast and half board. A generous breakfast buffet, lunch and a comprehensive dinner buffet offer plenty of delicious variety. Diet meals, vegetarian dishes and children's meals can be prepared on request. The apartment hotel also offers special catering options.

Payment

The hotel accepts payment by VISA.

Amenities at Puerto Azul Suite Hotel Amenities at Puerto Azul Suite Hotel

  • Facilities

    • -

      24-hour reception

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      Air conditioning

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      Bar(s)

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      Bicycle Cellar

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      Bicycle Hire

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      Café

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      Car Park

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      Conference Room

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      Currency Exchange

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      Disability-friendly

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      Games room

    • -

      Hotel Safe

    • -

      Kids Club

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      Laundry Facilities

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      Laundry Service

    • -

      Lifts

    • -

      Medical Assistance

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      Playground

    • -

      Restaurant(s)

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      Restaurant(s) with high-chairs

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      Restaurant(s) with non-smoking area

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      Room Service

    • -

      Shops

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      Small supermarket

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      TV Room

    • -

      Wifi

  • Hygiene

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      Contactless check-in/-out

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      Contactless payment

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      Enhanced cleaning programme

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      Hand sanitiser

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      Mandatory mask-wearing

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      No high-touch furnishings

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      No high-touch furnishings in public areas

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      Packaged meals

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      Protective equipment for employees

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      Protective hygiene screens

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      Social distancing regulations

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      Use of commercially available disinfectants

  • Meals

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      Breakfast Buffet

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      Evening Buffet

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      Half Board

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      Special Diet

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      Special Offers

  • Sport/Entertainment

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      Aerobics

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      Archery

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      Badminton

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      Billiards/Snooker

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      Canoe

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      Children's Pool

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      Cycling/Mountain Biking

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      Darts

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      Diving

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      Entertainment Programme

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      Golf

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      Gym

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      Horse Riding

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      Jacuzzi

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      Massage

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      Outdoor Pool(s)

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      Parasols

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      Sailing

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      Sauna

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      Squash

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      Steam bath

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      Sun loungers

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      Sun terrace

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      Table Tennis

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      Tanning Studio/Solarium

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      Windsurfing

LocationLocation

Map preview

Around this property:

Shopping opportunities

100 m

City Centre

100 m

Bars / Pubs

100 m

Beach

100 m

Restaurants

100 m

User Rating & ReviewsUser Rating & Reviews

  • Valuerating
  • Roomsrating
  • Cleanlinessrating
  • Servicerating

Excellent

848

Very Good

524

Average

160

Poor

45

Terrible

18

Recent Reviews: 1595

  • User:cc_onetowatch

    Trip type: Family

    Honeslty loved it, can't wait to return

    rating14 Apr 2026

    What a lovely place to stay, from start to finish the staff treated us like one of the family. By no means a five star hotel, this still exceeded 4 stars and feels like we landed a bargain. we stayed half board and okay you're not getting a full english for breakfast unless you're back home but options were great, restaurant was never overflowing and honestly love all the staff. They named my son Juan and he was give royal treatment from our mate Juan the whole time. I couldn't fault our evening buffet, hot food was great and chefs were always accommodating. This is a 4 star hotel and it exceeded expectations. Pool bar blew me away, normally food is okay and prices are high, but this place had decent food and a few beers cost very little. We enjoyed the activities, especially shooting and darts, ping pong was a huge bonus and we played every day.The bus to Pollenca is about 15mins and no need for change as they prefer that you tap in and out of the bus wit your card. Great restaurants and places for a drink nearby, must should out Moll de Bellagio but book in advance!!Fantastic location, clean and comfortable hotel rooms. Its 4 stars because with a few improvements this could be even better, I did look forward to using the sauna until I found out there was a 10 euro charge for an hour and you needed to let reception know an hour in advance. I'm sure this can be sorted with the sauna only being in use for a few hours a day but for the cost of the hotel and holiday I can't complain as this was still a bargain. I look forward to returning in future.

  • User:Alex D

    Trip type: Family

    Clean and welcoming.

    rating13 Apr 2026

    Great location, great facilities and lovely staff. The hotel is spotlessly clean. Great selection of food at breakfast and dinner. Garage facilities also great.

  • User:Camper716933

    Trip type: Family

    3.5/5. Not a 3 but not a 4

    rating09 Apr 2026

    The hotel is located within a 5 minute walk to the front and main strip of Puerto Pollensa. The streets surrounding the hotel are quiet and so is the local neighbourhood, which is mainly formed of more hotels and villas. The hotel itself is perfectly adequate, very clean and the staff are very friendly. We did not experience any cold food at all, in fact we found the food to be excellent and we were really happy with the meals we had. The pool was absolutely freezing cold, some would probably say unusable, which was a real disappointment! Having said that we did manage a 45 minute stint each day, but that was all we could tolerate. Obviously there is no heating other than that generated by the sun and, if you are attending in April, be prepared for this. We found the beds slightly in the uncomfortable side, each to their own. We were provided with a cot for our toddler which was absolutely perfect. The rooms are a good size and cleaned daily if you wish.

  • User:CarolineC320

    Trip type: Solo travel

    Lovely hotel in a great location

    rating07 Apr 2026

    Very comfortable beds, pretty good wifi. Paid for a pool view, sadly was put in A Block which is totally in the shade. This might be great in summer, but in March, it meant we paid for a balcony that was too cold to sit on.Food was reasonably good, but mostly cold. Thankfully there is a microwave to use to heat it up to a reasonable temperature.Big thanks to the amazing Marga in the restaurant who was always happy to help.

  • User:John H

    Trip type: Couples

    Impartial Review March 2026

    rating30 Mar 2026

    Having Read some of the reviews with a few negative comments.I was a bit concerned about what we might find.As we had a very early flight with Tui we arrived quite early before the 2pm check in time.As the Hotel had only opened for the season the week before it was very quiet and reception were able to sort out a room for us.On arrival at our room we became aware of a problem.I am a very light sleeper and found the balcony of our pool view apartment was close to a noisy to extract fan.We returned to reception and they came back to the room for me to show the issue.They then took us to see another room that we were happy with and grateful for the service & consideration shown.We were told we could go to the pool bar and receive a welcome drink (nice touch) that we did and sat in the sun by the pool enjoying it.We spoke to one English couple and asked them how long they had been there. Apparently they only arrived the day before and said they found the food not very warm.As some people have said there is possibly limited clothes storage but that does not bother us we hung up some stuff and left the majority in our cases.If you have lots of formal and smart clothes this may be a problem for you. But perhaps you are staying at the wrong hotel.We have smart casual and had no problems.Later that evening we went for Dinner as we had a half board package.You can choose your own table something we like, order drinks from the very friendly Waitress and charge it to your room, pay by card or cash.The Dinner and Breakfast are Buffet style self service , which we found offered quite a large selection of options.They also had a grill area where a chef cooked a selection of freshly prepared fish & meat options.We always found something that we enjoyed to eat and found the service from the chefs and Waiters in the dining area to be excellent.Perhaps those expecting a fine dining experience might be disappointed.Breakfast was well presented with the availability of Tea & Coffee and fruit juice from self-service machines.The grill area produced fresh eggs and omelettes to order.These could be matched with a wide variety of options Cereals, Toast, Fruit, Cheese, Meat and the continental take on an English Breakfast.We found a microwave and used that to heat our meals if required.We like to go out and explore and the location was excellent,being a short distance from the sea front and Pine Walk.The Boque valley is within walking distance if you are a walker and well worth a walk.The Central Bus stop was close by for TIB buses. This offered an easy cheap connection to Pollensa Sunday Market and Alcudia. The Hotel in early season is very popular for Cyclists using it as a base.Whilst we visited a large group from the RAF Cycling teamwere staying. They were both a credit to themselves and the RAF as very polite and without any noisy banter in the dinning room.Many thanks to the hotel staff who worked hard to make it a great holiday for us.I think we would only visit in the early season as we like a quiet relaxed atmosphere.But would definitely consider returning.

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