Puro Grand Hotel

Recent Reviews: 1434

• User: SkittleManchester

  Trip type: Couples

  Gorgeous - am already rebooking

  I’d never give a hotel 10/10 until now. A lovely find, so well located, room 13 a big suite was big and comfy and the design touches were great, flowers, lots of towels, storage, great interior design. The staff were genuinely kind and helpful . Breakfast was great and there’s cava and all you could want, delicious coffee (ask for the proper stuff!) and wonderful eggs. The beach club is a nice tou… Read moreI’d never give a hotel 10/10 until now. A lovely find, so well located, room 13 a big suite was big and comfy and the design touches were great, flowers, lots of towels, storage, great interior design. The staff were genuinely kind and helpful . Breakfast was… Read more

• User: Anne H

  Trip type: Couples

  All you could want from a city hotel.

  We stayed at the Puro Grand Hotel for seven nights and we really enjoyed our time there. Even before we set off we were in touch with the hotel concierge Elena to arrange transfers. Elena proved to be friendly, helpful and very efficient, as were the the rest of the staff particularly Melanie and Chloe on reception.The amenities were excellent for a small boutique hotel. The restaurant provided hi… Read moreWe stayed at the Puro Grand Hotel for seven nights and we really enjoyed our time there. Even before we set off we were in touch with the hotel concierge Elena to arrange transfers. Elena proved to be friendly, helpful and very efficient, as were the the rest… Read more

• User: Road38640944050

  Trip type: Couples

  Excellent

  Our stay was amazing, and the staff was wonderful. Alex, in particular, provided exceptional service during dinner. Reputación Online Puro Hotels , Director General at Puro Grand Hotel, responded to this review Dear Road,Thank you for your kind words and for sharing your experience with us. We’re delighted to hear that you had an amazing stay and that Alex made your dinner especially memorabl… Read moreOur stay was amazing, and the staff was wonderful. Alex, in particular, provided exceptional service during dinner. Reputación Online Puro Hotels , Director General at Puro Grand Hotel, responded to this review Dear Road,Thank you for your kind words and… Read more

• User: Alison B

  Trip type: Friends getaway

  Puro hotel didn’t disappoint!

  Great location, although in the city centre near restaurants and shops, this hotel was quiet and calm, with helpful friendly staff. Rooms were very clean with amazing facilities. Definitely go back to stay next year. Liverpool ladies. Reputación Online Puro Hotels , Director General at Puro Grand Hotel, responded to this review Dear Alison,Thank you so much for your wonderful review!We are de… Read moreGreat location, although in the city centre near restaurants and shops, this hotel was quiet and calm, with helpful friendly staff. Rooms were very clean with amazing facilities. Definitely go back to stay next year. Liverpool ladies. Reputación Online Puro… Read more

• User: demarest2019

  Trip type: Couples

  They go the extra mile!

  Great location, superb and welcoming staff. Delightful, well-appointed room with a spacious bathroom and shower. Great value for the cost, clean, and quiet, with nice amenities. We didn't try their restaurantThe staff went out of their way to get us settled in, manage parking for our rental car, and overall just made our stay that much better. In fact, because the streets of Palma are pretty confu… Read moreGreat location, superb and welcoming staff. Delightful, well-appointed room with a spacious bathroom and shower. Great value for the cost, clean, and quiet, with nice amenities. We didn't try their restaurantThe staff went out of their way to get us settled in… Read more