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Santa Clara Urban Hotel & Spa

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Santa Clara Urban Hotel & Spa

locationPalma, Majorca

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About Santa Clara Urban Hotel & SpaAbout Santa Clara Urban Hotel & Spa

Location

This hotel is located in the historical heart of Palma de Mallorca. Sights such as the cathedral, the Arabian baths and Palma's town hall are all within walking distance. The hotel’s immediate vicinity features restaurants, bars, nightlife spots, tourist attractions, shops and public transport links. Son Sant Joan Airport is 6 km from the hotel.

Facility

The hotel has a lift and features 20 non-smoking rooms. Multilingual staff at the 24-hour reception desk are happy to answer any questions. Services such as a baggage storage service, a safe and a currency exchange service ensure a comfortable stay. Wireless internet access (no extra charge) is provided in public areas. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. The hotel has wheelchair-accessible facilities. There are a number of shops, including a supermarket. Other services include a car hire service, medical assistance, room service (for a fee), an alarm call service and a laundry service. Active guests can make use of the bicycle hire service (for a fee) to explore the surrounding area. To assist guests with their business and communication needs, the business centre offers a fax machine. The conference room is available for conferences, lectures and meetings.

Rooms

Air conditioning ensures that rooms maintain just the right temperature. Many units include the added advantage of a terrace, from which guests can enjoy a wonderful view of the sea. Rooms have a double bed, a queen-size bed or a king-size bed. Children's beds can be requested for younger guests. A safe and a desk are also available. A direct dial telephone, a flatscreen television with satellite channels, a radio and WiFi provide all the essentials for a comfortable holiday. Bathrooms are equipped with a shower. A hairdryer, bathrobes and a telephone are available for daily use. Wheelchair-friendly rooms can be booked. Family rooms are available for parents with children.

Sport

Fine weather can be enjoyed on the terrace. A hot tub can soothe sore muscles (no extra charge). Guests can enjoy indoor activities, including billiards. Various wellness options are available at the hotel, including a spa, a sauna, a steam bath, a hammam and massage treatments. An entertainment programme and a dance club are also options for entertainment.

Meals

Dining facilities include a dining room, a breakfast room, a bar and a lobby bar. A generous breakfast buffet guarantees a great start to the day.

Payment

The following credit cards are accepted: American Express, VISA and MasterCard.

Amenities at Santa Clara Urban Hotel & Spa Amenities at Santa Clara Urban Hotel & Spa

  • Facilities

    • -

      24-hour reception

    • -

      Air conditioning

    • -

      Bar(s)

    • -

      Bicycle Hire

    • -

      Conference Room

    • -

      Currency Exchange

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      Disability-friendly

    • -

      Hairdresser

    • -

      Hotel Safe

    • -

      Laundry Service

    • -

      Lifts

    • -

      Medical Assistance

    • -

      Nightclub

    • -

      Room Service

    • -

      Shops

    • -

      Small supermarket

    • -

      Theatre

    • -

      Wifi

  • Hygiene

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      Contactless payment

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      Enhanced cleaning programme

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      Hand sanitiser

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      Health checks on staff

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      No high-touch furnishings

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      No high-touch furnishings in public areas

    • -

      Time interval between room bookings

    • -

      Use of commercially available disinfectants

  • Meals

    • -

      Breakfast Buffet

    • -

      Evening Buffet

  • Sport/Entertainment

    • -

      Archery

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      Basketball

    • -

      Billiards/Snooker

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      Children's Pool

    • -

      Cycling/Mountain Biking

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      Diving

    • -

      Horse Riding

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      Jacuzzi

    • -

      Massage

    • -

      Minigolf

    • -

      Number of Pools

    • -

      Sailing

    • -

      Sauna

    • -

      Squash

    • -

      Steam bath

    • -

      Sun terrace

    • -

      Windsurfing

LocationLocation

Map preview

Around this property:

Bars / Pubs

30 m

Restaurants

30 m

Tourist Centre

500 m

Shopping opportunities

500 m

Sea

500 m

Beach

500 m

City Centre

600 m

Nightclub

1 km

Golf Course

5 km

User Rating & ReviewsUser Rating & Reviews

  • Valuerating
  • Roomsrating
  • Cleanlinessrating
  • Servicerating

Excellent

475

Very Good

169

Average

33

Poor

18

Terrible

7

Recent Reviews: 702

  • User:Mosi M

    Trip type: Family

    Loved the hotel!

    rating06 Jul 2025

    I was there with my sister. We loved the hotel!! Room was very nice, the people working at the hotel is super friendly (thank you Catalina, Paco!), including the reception, the breakfast and cleaning attendants. Breakfast was great. We love having the spa everyday (jacuzzi, and dry and wet sauna).

  • User:sdfgdgdf56

    Trip type: Couples

    Beautiful in very way

    rating10 May 2025

    An incredible hotel. Checked in 2 hours early to a beautiful double room, spotlessly clean, modern with a traditional twist. Hotel location is tucked away down a charming side street where you feel like one of the locals. Very short walk to the town, restaurants and bars. Staff helpful and very relaxed. The roof terrace is stunning with a beautiful view of the old town and its charm. Was able to keep luggage there all day after check out as we had a night flight with no extra costs or hassle. If you are looking for a modern yet traditional hotel in an excellent location then look no further. 10/10

  • User:Matt R

    Trip type: Couples

    Tasteful and good service but expensive for what is on offer

    rating26 Sept 2024

    Tucked up a quiet street, this hotel has been tastefully renovated and the building is clean and tidy. However elements of the room are a bit dated/basic (particularly the bathroom) and the bed was as hard as rock with only 1 pillow (you need to ask for more). The breakfast here was unfortunately the worst we experienced during our time on the Island. The waiter was great, always saying morning and getting straight to work sorting coffees - but the food was the let down. Basic meat and cheese with a variety of bread products. We left each day disappointed. The roof top bar area is very small and unfortunately when we were there a large group of guests went up to this area everyday and smoked - meaning the small terrace was unusable to any other guests.However, the staff are great here - always smiling and helpful. The welcome little bottle of cava was a nice touch.The location is fantastic to walk into the old town (the hotel is also in the old town already) and explore the sites of the city. Overall, an okay hotel in a great location - felt overpriced for what it was, but Palms is pricey and the price likely reflects the central location - just don’t expect much for the nightly cost!

  • User:shaneh927

    Trip type: Solo travel

    Highly recommended

    rating15 Aug 2024

    This is a beautiful little hotel tucked away on a quiet street. The building has been sympathetically restored with tasteful contemporary touches. The staff were polite and helpful, and the bed is the most comfortable I have experienced in any hotel.Although I did not try the spa services, I would definitely recommend the hotel.(The picture that I have included is taken from the roof top terrace).

  • User:AWD1967

    Trip type: Friends getaway

    Good Choice in Palma

    rating08 Jun 2024

    The hotel is well situated in the older part of town. It is clean and comfortable and the rooms and bathrooms are a good size. The amenities are limited but that was fine for me as I was visiting with friends staying close by. Breakfast was good.

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