Stil Bonsai

Recent Reviews: 307

• User:Валерия Б

  Trip type: Solo travel

  Lovely Stay, Great Staff, but Hotel Needs a Refresh

  14 Oct 2025

  My stay at the hotel left a very positive impression. The service is excellent, and the caring hotel staff create a warm and comfortable atmosphere. The politeness of the morning receptionist is beyond words — Ángel is simply wonderful, and Alison is also a very kind and pleasant lady.The hotel is located just a 5-minute walk from the beach, and there’s security on duty at night, which makes it easy to relax without worrying about safety. I really enjoyed my stay here.The only downside is that the hotel is a bit old and could use some renovation or at least a little restoration. The ceiling above the pool looks like it might collapse any moment. If they fix the ceiling, replace the outdated blankets, and refresh the decor a bit, this hotel would truly be top-notch. Sebastian Rossello, Director General at Stil Bonsai Hotel, responded to this review Thank you very much for your kind words and thoughtful feedback. We’re delighted to hear that you enjoyed your stay and that our team, especially Ángel and Alison, helped make your visit a pleasant one.We truly appreciate your comments regarding the hotel’s condition. Your suggestions are valuable, and we will take them into consideration as we continue working on improvements to ensure a more comfortable experience for our guests.We hope to welcome you back again in the future!

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• User:moira r

  Trip type: Couples

  Absolutely awful

  22 Sept 2025

  We are just back from the hotel, we there for 2 weeks at the beginning of September we have been before in October of last year and we liked it then.So we wanted to return but we didn't enjoy it the same as it was very noisy and we got no sleep First we got woken up by drunk woman banging there door closed and screaming and that was at midnight Next night got woken up by them again banging there door and talking loudly People on the other side of them complained about the noise.Reported it to reception but the people left that day But the people who moved into the room had very noisy children and the mother was not much better Complained again to Alison and it was sorted straight away but they were only in the hotel for a couple of days.The other thing I didn't like was the cleaners took a long time cleaning all the rooms, probably due to the smoker's The weather was that warm I couldn't even get into my room to get my water bottle and that was at 1-00 in the afternoon Plus my purse was in the room I couldn't even buy a cold drinkA man came out of a room and told me not to disturb the cleaners I tried to explain I only wanted my water bottle All I got was Don't understand I ended up going to the bar and asking for tic until I could get into my room Yes the cleaners do a good job The bed is very hardWe got disturb on our second week by inconsiderate people coming in very late at 3-00 in the morning banging around It's just a very changed hotel and we will not be back Sebastian Rossello, Director General at Stil Bonsai Hotel, responded to this review Thank you for taking the time to share your feedback.We’re truly sorry to hear that your recent stay did not meet your expectations, especially after previously enjoying your time with us.Please accept our sincere apologies for the disturbances you experienced and for any inconvenience caused. Your comments have been noted and shared with the relevant departments, as we are always looking to improve.We regret that you won’t be returning, but we do appreciate your visit and your honest review.

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• User:463jennya

  Trip type: Family

  Fantastic small hotel

  23 Aug 2025

  Just got home from a week here and we have had the most relaxed holiday ever.The rooms are spacious and clean with plenty of space. Our room was cleaned daily and we had fridge, and safe. I requested a kettle at reception and was given it immediately. The safe cost me 15 euros for 6 days.Air con was great we had to use blankets as I just couldn’t get it right we were either too hot or too cold but plenty of extra bedding and pillows in the cupboard to solve this.Always space on the rooftop terrace for sunbathing but with the beautiful beach across the road we didn’t really use it. The sea was so clear and warm it was lovely.Sunbeds cot me 23 euros for the day and with that we got 2 sunbeds an umbrella, extra mattress on the sunbed which did make a huge difference and a safe. We only used this on our last day as we took lilos down we purchased from the local shop for 7 euros each and sunbathed on them.Food at the hotel was great for us. A different choice every day and it was always hot and really tasty. Younger children may struggle. But always a soup of the day with fresh bread, fish or meat dish and fresh fruit, cakes and different desserts. Breakfast covered everything you needed to set you up for the day. Coffee, juices, sausages, bacon, beans, eggs, potatoes, mushrooms, cakes, fresh fruit and yoghurts.Drinks were extremely fair priced at the bar attached to the hotel. It cost us 5.50 euros for a pint of shandy and a Fanta lemon.The staff are all extremely friendly and will do anything to make your stay better. At the end of the holiday we had a late flight so we left our cases with reception and then used the showers in the indoor swimming pool to freshen up. It was stress free and we even had a swim in the pool which was lovely.Took us about 20 mins from the hotel to walk to the main strip and it’s a lovely walk along the coast.Without a doubt I would go back to this hotel. Sebastian Rossello, Director General at Stil Bonsai Hotel, responded to this review Thank you so much for your wonderful and detailed review! We are delighted to hear that you had such a relaxing holiday and enjoyed our rooms, facilities, and food. It is especially rewarding to know that our team made your stay pleasant and stress-free. We truly appreciate your kind words and look forward to welcoming you back again soon!

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• User:Alison G

  Trip type: Couples

  A little gem!

  22 Jul 2025

  Really enjoyed our 11 nights at this hotel. Small and friendly, just how we like it. The staff are hard working, professional and very friendly. Rooms are spacious with modern bathrooms, air-conditioning and adequate sized balconies. I could not fault the food, 5 choices every evening and everything I ate was delicious. The location was perfect! A few nice bars, restaurants and shops close by, the Don Juan attached to the hotel is excellent. Good food and great prices. A nice, scenic, flat, 20 minute walk takes you into the main town which has a fabulous vibe. Plenty of good places to eat and drink with lots of shops to browse. Would not hesitate to recommend or return to this lovely little hotel. Alison Walker, Atención al cliente/recepción at Stil Bonsai Hotel, responded to this review So happy to hear that you had such an enjoyable holiday in the Bonsai. It woulld be lovely to see you here again some day

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• User:Philip_SE_London

  Trip type: Couples

  We had a fabulous time and will return

  11 Jul 2025

  This was our first visit to the Hotel Bonsai - we would strongly recommend it and will be back.Overall ImpressionThe hotel is spotless, and the public room immaculate and comfortable.FacilitiesThe sunbathing area has plenty of sun umbrellas and we never had any problem obtaining a lounger.We enjoyed using the indoor swimming pool and jacuzzi - there is also a sauna.Dining Room ExperienceIn recent years, we have taken all inclusive holidays, where - inevitably - there is a slight conveyor belt feel, as you are not encouraged to linger. However, at the Bonsai, you are not rushed - and when you want to relax and enjoy your holiday, that makes a huge difference. The service was friendly and efficient. Drinks were also reasonably priced.FoodFor us, the one of the highlights of our stay was the food, especially the evening meal. We were impressed by the quality, range, and variation. Everything was clearly prepared with care and the buffet section was kept clean at all times. A huge thank you to the chefs for all their hard work.StaffIt would be unfair to identify individual members of staff, as there was such a friendly and family atmosphere at the hotel - from reception, cleaning, waiting staff, bar staff and chefs. We were very well looked after.Not related to the hotel, but some additional comments.Getting aboutOne couple used the Ting Ting train (stop opposite) to get into town (stop 5 or 6), for just 4.5 euros each. Note, there is quite a break in the timetable at lunch time.MarketWe visited the market twice. Turn left, and when you have reached the police station (approx 10 minutes walk), you have reached the beginning of the market.If you are after bags, we felt the best value was at the stalls with prices clearly indicated, with were at the far (C’an Picafort) end.Lunch It is, of course possible to eat at the Bonsai, and if you sit outside the bar it has a great location for people watching, whatever the time of day. We went to three restaurants for lunch, which we would recommend. We found a Google search accurate for opening times and directions.Restaurante C’an TomeuCarrer Ran de Mar, 15 (off Passeig Colon)Visited twice and had the outstanding set menu.Very friendly and typical Mallorcan food.Bar Er DomiCarretera Santa Margalida, 15 (to the left of the police station)Great food.El Gaucho AsadorCarrer Silenci, 16 (on the beach, the further end of the resort)We had the set menu (12 noon- 3.30pm).These are our personal views - please double check any information. Sebastian Rossello, Director General at Stil Bonsai Hotel, responded to this review Dear Guest,Thank you so much for your wonderful review. We’re delighted to hear that you had such a fabulous stay at Hotel Bonsai and that every aspect—from the cleanliness and facilities to the dining and staff—made your experience so enjoyable.Your kind words, especially about our team and the food, mean a lot to us. It’s always a pleasure to know our efforts are appreciated.We truly look forward to welcoming you back soon!Warm regards,

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