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Sur

locationCala Bona, Majorca

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About SurAbout Sur

Location

This beach lies along the popular stretch of coastline from Cala Millor to Cala Bona, close to the town centre (500 m) and approximately 30 m from the sandy beach. Shops, restaurants, bars and nightclubs as well as links to the transport network can be found in the vicinity.

Facility

72 double rooms are located on 4 storeys and can be reached by lift. Multilingual staff at the reception desk in the lobby are happy to answer any questions. Amenities include a baggage storage service, a safe and a currency exchange service. Wireless internet access allows guests to stay connected while on holiday. The tour desk offers assistance with booking excursions. The hotel has wheelchair-accessible facilities. Everyday necessities can be purchased at the supermarket. Children can enjoy the playground. Additional amenities include a TV room, a playroom and a library. Parking spaces are available to guests travelling by car (no extra charge). Other services include a 24-hour security service, a car hire service, medical assistance, a transfer service and a hotel shuttle bus. A bicycle hire service gives guests the opportunity to explore the surrounding area independently. A fax machine is available for guests' business needs.

Rooms

Central heating and a fan ensure that rooms maintain comfortable temperatures. A balcony is among the standard amenities of some rooms. Guests are sure to get a good night's sleep in the double bed. A safe provides secure storage for guests' personal property. Additional features include a refrigerator, a mini fridge and a tea/coffee station. An ironing set is provided for guests' convenience. A direct dial telephone, a TV and WiFi (no extra charge) are provided as well. Bathrooms are equipped with a shower and a bathtub, as well as a hairdryer. The hotel has non-smoking rooms.

Sport

While the adults swim a few laps in the outdoor pool, children can enjoy splashing about in their own swimming area. A short break or an entire afternoon on the sun terrace, which features sun loungers and parasols, is time well spent. Refreshing drinks are served at the poolside snack bar. There are many ways to relax or stay active at the hotel, including tennis, horse riding, a gym, table tennis, billiards, massage treatments and a solarium. At the hotel offers excellent facilities for leisure and relaxation, including an entertainment programme, a kids' club, live music, a dance club and a nightclub.

Meals

Dining facilities include a restaurant with air conditioning, a dining room, a café, a bar and a pub. Catering options include bed and breakfast and half board. A delicious and varied buffet is prepared for breakfast and dinner. Staff are also happy to provide children's meals.

Payment

All major credit cards, including American Express, VISA and MasterCard, are accepted for payment.

Amenities at Sur Amenities at Sur

  • Facilities

    • -

      Air conditioning

    • -

      Bar(s)

    • -

      Bicycle Hire

    • -

      Café

    • -

      Car Park

    • -

      Currency Exchange

    • -

      Foyer

    • -

      Games room

    • -

      Hotel Safe

    • -

      Kids Club

    • -

      Lifts

    • -

      Medical Assistance

    • -

      Nightclub

    • -

      Playground

    • -

      Pub(s)

    • -

      Restaurant(s)

    • -

      Small supermarket

    • -

      TV Room

    • -

      Wifi

  • Hygiene

    • -

      Contactless check-in/-out

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      Contactless payment

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      Enhanced cleaning programme

    • -

      Hand sanitiser

    • -

      Health checks on staff

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      Housekeeping only upon request

    • -

      Hygiene training for staff

    • -

      Mandatory mask-wearing

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      Medical teleconsultation

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      No high-touch furnishings

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      No high-touch furnishings in public areas

    • -

      Packaged meals

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      Protective equipment for employees

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      Protective equipment for guests

    • -

      Protective masks for guests

    • -

      Sanitiser dispenser

    • -

      Social distancing regulations

    • -

      Use of commercially available disinfectants

  • Meals

    • -

      Breakfast Buffet

    • -

      Evening Buffet

    • -

      Half Board

  • Sport/Entertainment

    • -

      Billiards/Snooker

    • -

      Children's Entertainment

    • -

      Children's Pool

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      Cycling/Mountain Biking

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      Entertainment Programme

    • -

      Gym

    • -

      Horse Riding

    • -

      Massage

    • -

      Outdoor Pool(s)

    • -

      Parasols

    • -

      Sun loungers

    • -

      Sun terrace

    • -

      Table Tennis

    • -

      Tanning Studio/Solarium

    • -

      Tennis

LocationLocation

Around this property:

Public Transport

20 m

Sea

50 m

Beach

50 m

Nightclub

100 m

Tourist Centre

500 m

City Centre

500 m

Golf Course

3 km

User Rating & ReviewsUser Rating & Reviews

  • Valuerating
  • Roomsrating
  • Cleanlinessrating
  • Servicerating

Excellent

490

Very Good

364

Average

130

Poor

51

Terrible

59

Recent Reviews: 1094

  • User:oiu876

    Trip type:

    value for money

    rating16 Aug 2025

    solo traveller stayed in room 325 that's at the back of the hotel and it was lovely quiet not like the front very loud.......staff very friendly spoke good English front desk always someone there.......menu fantastic one thing stuck out clear away your own dishes i thought this was a good thing not ...
    Read more

  • User:Flyer02156304515

    Trip type: Friends getaway

    A great place to stay if on a budget in Cala Bona!

    rating13 Aug 2025

    Stayed here for 5 days, room only. Have no complaints whatsoever. Don't be put off by the one star rating! We knew all about the building work next door and noisy bar below in advance. The latter ends before midnight so did not bother us. Live sports available so we could watch the Lions. Room was b...
    Read more

  • User:MarkGrumley

    Trip type: Friends getaway

    Perfect for a no fuss mini break

    rating26 Jul 2025

    Perfect hotel. For no fuss but very clean. Cleaners everyday. Great staff. Great craic at night.. Fridge in the room.. Air conditioning worked a treat... Building site next door. That could annoy most travellers but didn't bother us too much.. All in all.. No fuss hotel and very reasonable... If you...
    Read more

  • User:Susan F

    Trip type: Couples

    Lovely Hotel, however shame about the extremely loud music from the Sports Bar below until midnight every night.

    rating23 Jul 2025

    Great location and very clean Hotel. Originally thought it should be rated a 3 star as opposed to a 2 star, however the reason it probably isn’t is because of the extremely loud noisy Sports Bar below it. The loud music starts at 15:30 & goes on until midnight every single night. I even felt sor...
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  • User:Barbiearsenal

    Trip type: Couples

    Excellent again!

    rating18 Jul 2025

    Just returned from another fantastic week at hotel sur. It's our 4th time here and the value for money is excellent.Room basic with air con and fridge - what more do you need.Hired an iron for 5 days 10 euros.Pool lovely as always and great to see the same faces on our favourite week in July.Enterta...
    Read more

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