Thb Gran Playa

Recent Reviews: 677

• User:lisatP2116GT

  Trip type: Couples

  Lovely hotel

  27 May 2026

  👌🏼Currently staying here B&B and are not disappointed. Hotel is central, modern, clean and beds are comfortable. We have a kettle in our room so an early morning cuppa on the balcony which has table, chairs & 2 loungers , we are 1st floor our balcony is one of the larger ones. Staff are friendly.Pool area cleanLots of seating areas Short walk to the promenade & beach with shops, restaurant bars. shops & bars dotted around the resort & burger king short walk left out of hotel.Taxi rank near by as is local buses to get out & about.

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• User:Roving35541488826

  Trip type: Solo travel

  Wonderful stay🫶

  19 May 2026

  Great location, charming, modern hotel, clean rooms, very comfy bed. A great selection of buffet food, loads options to choose from plus freshly cooked steaks, veal steak was exceptional, compliments to the best & funniest chef ever🤗 All staff were really friendly & welcoming which made my stay very special. I want to personally thank Maria Jose at the reception for being so kind, knowledgeable and helpful & also restaurant team for surprising me on my birthday 🎂 🙏 Muchas gracias THB Gran Playa team you were all awesome 🙌🥳 💕 Dirección THB Gran Playa, Director General at THB Gran Playa, responded to this review Dear Roving,Thank you so much for your wonderful review and for choosing to stay with us at THB Gran Playa. We are delighted to hear that you had a wonderful stay. We will be sure to pass your compliments to our chef, he will be thrilled to know the veal steak made such a great impression! It truly means a lot to know that our team helped make your stay extra special. Maria Jose and the restaurant staff will be very happy to hear your kind words, especially knowing they helped create a memorable birthday celebration for you.We hope to welcome you back again very soon for another fantastic stay.Warm regards,

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• User:Shaun H

  Trip type: Family

  A great holiday!

  10 Oct 2025

  Sat waiting in the airport for our flight home so thought I would write my review of THB Gran Playa……Fantastic!….From the moment we arrived we were greeted by Gabriel on reception, a great guy who couldn’t do enough for us, very friendly and welcoming. Hotel is beautiful, fresh modern and very clean. Buffet breakfast has plenty of choice. Rooms were lovely and clean with towels changed every day. The staff were very friendly and always ready to help. The pool was great with towels provided. Close to lots of amenities, the beach, restaurants, bars and shops are only a short distance away. For those liking fast food Burger King is only a five minute walk away. The hotel has entertainment a few nights a week for those wishing to sit back with a drink or two! All in all we have had a great holiday, and thinking of returning next year. We don’t usually return to the same place twice as like to visit new places all the time, but wouldn’t hesitate to come back to THB Gran Playa. Must mention Gabriel again, a fantastic guy, a great member of staff. Gran Playa you are very lucky to have him, he deserves a pay rise! Dirección THB Gran Playa, Director General at THB Gran Playa, responded to this review Dear Shaun,Thank you so much for sharing your wonderful review — even before arriving back home! We truly appreciate you taking the time at the airport to write about your experience with us.We’re delighted to hear that you had such a fantastic stay at THB Gran Playa and that you enjoyed our modern, clean facilities, the breakfast buffet, and the pool area. It’s also great to know that our location suited you perfectly.A special thank you for your kind words about our team, especially Gabriel. He is indeed a great professional, and your recognition will surely make him very happy. We’re very proud to have him as part of our team.It’s the best compliment to hear that you’re already thinking of returning next year — we would be thrilled to welcome you back for another wonderful stay!Warm regards,

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• User:Teresa H

  Trip type: Solo travel

  Not a peaceful hotel due to location

  20 Sept 2025

  Firstly the good bits. Arrived at 10am, rooms are not ready until 2pm, I was aware of this and packed my case accordingly, luggage was safely stored, token given for a towel and use of all facilities. The pool area is small and not a lot of room to manoeuvre around the pool for individuals with mobility issues. Albeit if going in the pool there is a slope and grab rail. Pool was a lovely temperature, kept very clean as were the sun loungers. Food was good and plentiful, one gripe for evening meal, all drinks including water had to be paid for, breakfast drinks are included. Rooms are cleaned daily, fresh towels daily, staff completing this role are excellent and always have a smile on their face. Less good bits, the hotel is situated between roads where you have constant traffic noise whilst chilling around the pool. Albeit the entertainment, shops, restaurants are just outside the door, if you’re looking for peaceful this isn’t the place to be. I have never encountered such rude German people. They clicked their fingers and called out loudly to restaurant staff for service, which was totally uncalled for as the staff were exceptional in the restaurant. The german people were also rude and had no consideration for others when they were around the pool. Unfortunately I will not stay here again, but go to the Canary Islands where the people are lovely. Dirección THB Gran Playa, Director General at THB Gran Playa, responded to this review Dear Teresa,Thank you for taking the time to share such a detailed review of your stay. We are very pleased to hear that you appreciated the cleanliness of our facilities, the comfort of the pool, the quality of the food, and especially the friendliness of our housekeeping team. Your recognition means a lot to us.We are truly sorry to hear that certain aspects of your stay affected your overall impression. One of the qualities many of our guests value is that our hotel offers a peaceful and relaxing atmosphere. However, we understand that in your case it did not feel quiet enough, and we are sorry that this aspect did not meet your expectations.We thank you again for your honest comments and wish you many enjoyable travels ahead.Kind regards,

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• User:AlynaP8

  Trip type: Solo travel

  Good hotel with short walking diatance to the beach

  31 Aug 2025

  I stayed at the hotel for 1 week in august, the hotel is close to the beach which was a big pluss for me, good shops and restaurants around, walking distance to a big supermarket (Aldi) and to the bus atation towards Port Alcudia and PalmaThe staff at the hotel was friendly and smilling, especially Jose and Miguel in the restaurant and the guy in the reception ( from Brasil) but the girl with black glasses in the restaurant was very unfriendly and arrogant, never smilling.The food buffet was good, alot of choices during my week, the chef Jose was very friendly and professional at the grill. The cleaning could be better for a 4 star hotel, I found some hairs here and thereThe room was ok but the walls very thin, I could hear the tv from my neighbour every morning at 7am.. Otherwise I did enjoyed my stay and I could recommend the hotel! Dirección THB Gran Playa, Director General at THB Gran Playa, responded to this review Dear Alyna,Thank you very much for taking the time to share your detailed feedback about your recent stay with us. We are delighted to hear that you enjoyed your holiday at the THB Gran Playa. It’s also wonderful to know that our team members José, Miguel, Gabriel, and José left such a positive impression with their friendliness and professionalism.We are sorry to read that your experience with one of our staff members did not meet your expectations, and we will address this internally to ensure all our guests always feel welcome. We also appreciate your comments regarding cleanliness and soundproofing, your feedback helps us to improve our services and facilities.We truly hope to have the pleasure of welcoming you back in the future for an even better experience.Best regards,

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