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Universal Hotel Lido Park & Spa

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Universal Hotel Lido Park & Spa

locationPaguera, Majorca

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About Universal Hotel Lido Park & SpaAbout Universal Hotel Lido Park & Spa

Location

Ideal for beach holidaymakers and families, this finca is situated in a quiet area in Paguera, just 50 m from the beach.

Facility

At this hotel, which includes 3 lifts, guests are warmly welcomed by the multilingual staff (English, German, French). The reception desk in the lobby is staffed round the clock. Amenities include a baggage storage service and a currency exchange service. Wireless internet access (no extra charge) allows guests to surf the internet and catch up on email. The tour desk offers assistance with booking excursions. Additional amenities include a playroom and a library. Further services and facilities include a car hire service, medical assistance, a transfer service, an alarm call service, a laundry service, a coin-operated laundry and a hotel shuttle bus. Active guests who wish to explore the surrounding area by bike will appreciate the bicycle hire service (for a fee). Bicycle storage is also available. A fax machine is available for guests' business needs.

Rooms

Air conditioning ensures that rooms maintain comfortable temperatures. Guests can enjoy the garden view from a balcony or terrace. Rooms include a sofa bed. Extra beds or children's beds can be provided upon request. A safe provides secure storage for guests' personal property. Additional features include a mini fridge and a tea/coffee station. A TV and WiFi (no extra charge) are provided as well. Bathrooms are equipped with a shower and a hairdryer. For extra comfort in the bathrooms, guests are offered cosmetic products. The hotel has family rooms and non-smoking rooms.

Sport

Going for a swim at the pool complex, which includes indoor and outdoor areas, is a great way to relax. Comfortable sun loungers are available on the terrace. The hot tub in the pool area promises pure relaxation. With windsurfing, canoeing, snorkelling and diving available, fans of water sports will have plenty to choose from. Sport and leisure facilities at the hotel include a gym, darts and callisthenics. Various wellness options are available at the hotel, including a spa, a sauna, a steam bath, a hammam, a beauty salon and massage treatments. The hotel offers an entertainment programme for adults.

Meals

Guests can dine in a cosy atmosphere at the restaurant (non-smoking and a buffet). A continental breakfast buffet guarantees a great start to the day. At breakfast and dinner, guests serves themselves at the generous buffet. Diet meals, gluten-free meals, vegetarian dishes and vegan food can be prepared on request. The hotel also offers snacks. The hotel offers a selection of alcoholic and non-alcoholic beverages.

Amenities at Universal Hotel Lido Park & Spa Amenities at Universal Hotel Lido Park & Spa

  • Facilities

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      24-hour reception

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      Air conditioning

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      Bicycle Cellar

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      Bicycle Hire

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      Conference Room

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      Currency Exchange

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      Games room

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      Laundry Facilities

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      Laundry Service

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      Lifts

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      Medical Assistance

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      Restaurant(s)

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      Restaurant(s) with non-smoking area

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      Wifi

  • Hygiene

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      Contactless check-in/-out

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      Contactless payment

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      Enhanced cleaning programme

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      Hand sanitiser

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      No high-touch furnishings

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      No high-touch furnishings in public areas

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      Packaged meals

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      Protective hygiene screens

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      Social distancing regulations

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      Use of commercially available disinfectants

  • Meals

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      Breakfast Buffet

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      Continental Breakfast

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      Evening Buffet

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      Special Diet

  • Sport/Entertainment

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      Aerobics

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      Darts

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      Entertainment Programme

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      Golf

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      Gym

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      Indoor Pool

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      Jacuzzi

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      Massage

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      Outdoor Pool(s)

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      Sauna

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      Steam bath

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      Sun loungers

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      Sun terrace

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      Tennis

LocationLocation

Map preview

Around this property:

Beach

50 m

Sea

50 m

Bus Station

700 m

User Rating & ReviewsUser Rating & Reviews

  • Valuerating
  • Roomsrating
  • Cleanlinessrating
  • Servicerating

Excellent

212

Very Good

204

Average

62

Poor

20

Terrible

14

Recent Reviews: 512

  • User:Jon S

    Trip type: Couples

    Horrible

    rating24 Sept 2025

    Booked a “Side Sea View” room long time in advance but was first given one with no view at all. After complaining, we were told the hotel was fully booked and we had to change rooms the next day—very inconvenient. The replacement room’s view was only slightly better, probably the second worst in the hotel. Reception even said that if we had emailed in advance requesting a specific room, we’d have gotten a nicer one. Apparently, unless you ask (or beg) in advance, you will get the worst room. Staff is in general friendly and hard working, though, but it doesn't make up for the way the reception tries to scam you. Oliver Kunz, General Manager at Universal Hotel Lido Park & Spa, responded to this review Good morning jonsQ4973YFThank you very much for spending your time to let me know about your feelings. I am very sorry that you had the impression that our reception was not polite enough with you. And of course I would be very happy if we could offer everbody the room the expect, but unfortunately it is not possible because not every room is on the tope floor front seaview. Of course our reception team try to fulfill all the requests but we are highly request. I hope that we are able to complit your request much more better next time. And if you decide to try another hotel next time, what I would understand, I wish you that they know it to handle it much better then we.Best regards

  • User:Journey08936287607

    Trip type: Family

    Lovely beach, great staff and amazing food

    rating08 Aug 2025

    tl;dr: Very nice and clean hotel; Great location at a beautiful beach; Amazing staff; Outstanding food; Pool water could be warmerAbout us: We are a family of four, wanting to spend one week of summer vacation with a beach, pool and nice local food. My wife and I have visited Paguera the year before already.Paguera: Just 30 mins away from Palma. Nice, small, touristy town with good infrastructure and a few nice restaurants.Hotel: Modern, clean, with good infrastructure (indoor & outdoor pools, wifi, bar, free fresh water, kids club, ...). Though not super spacious, our room was big enough for the four of us and the sleeping couch for our kids was okay. We had a nice, big terrace. Perfect for drying clothes and towels. A huge plus was the generous, diverse and quality-wise, really good food. We had half board and could really replace lunches with little snacks, because breakfast and dinner buffets were amazing - big shout-out for the food.Beach: We had access to the big main beach on the right and a smaller beach on the left. The smaller beach was less crowded and in general calmer than the main beach. The water was Cristal clear, the sand beach beautiful and waves just big enough for small kids to have fun - we loved it!Pool: The indoor and outdoor pool were great and highly frequented location after time in the salty sea water - a perfect location for swimming and diving games for our kids. However, thew water was pretty cool and even at close to 30 degrees Celsius, a bit too cold to spend longer time in them. A few degrees of water temperature would have increased our experience with the pools.All in all we had a really good time, would really recommend this hotel and hopefully visit it again in the future.

  • User:532maggiek

    Trip type: Family

    A very pleasant stay!

    rating22 Jul 2025

    Overall a very pleasant experience. The location couldn’t be more beautiful. Nice and spacious room for a family of three with a teenager. Amazing breakfast and dinner. Always fresh food and a lot to choose from. The only issue at dinner is the water they serve you. The hotel provides you with free filtered tap water during the day, but you’re asked to pay €3,80 for 700ml at dinner time for the same water.I would have given it five out of five, but the minus point is for the pool area, it’s outdated and the sun-bed situation is unclear. You can pay for the sun bed, or they tell you that you can occupy it if it’s free. Unfortunately if somebody reserves it in the meantime you are asked to vacate it. It wasn’t a big problem for us because we’re beach people, but some of the other guests had some issues. Anyway we would definitely choose it again.

  • User:Gary R

    Trip type: Couples

    Must read before you book

    rating04 Jul 2025

    Need to know before you bookSunbeds can be booked and paid for at reception. Pool/Beach towels are also charged in additionNot sure being able to reserve a sunbed works . In theory it’s nice to have the option to not have to get up at 6 am to reserve a sunbed.However, we have arrived for a long weekend and all of the sunbeds around the pool and any others around the hotel grounds with a parasol have already been reserved - so we cannot sit around the pool or have any shade. The hotel is by the beach but it is a steep walk down some uneven steps to the beach which is tough if you are not fit or cannot handle the heat.So even if you do pay to reserve a sunbed, don’t expect to actually get one and certainly not one with any shade. If there are more than 2 of you then you have zero chance. All staff have been friendly and the hotel is nice. Rooms are clean but basic e.g no coffee making facilities. so if you don’t mind the walk and you prefer the beach then this is the hotel for you.

  • User:John M

    Trip type: Family

    Universal lido spa hotel, Paghuera.

    rating24 Jun 2025

    Overall the hotel was excellent all the communal areas were spotlessly clean and the bedrooms were very comfortable. The only drawback was the dining arrangements, although the room itself was clean and well serviced, the buffet style was a bit of a "cattle market", people pushing in to get what they wanted, no one was prepared to wait. Maybe thats the norm as we were the only British couple there. Oliver Kunz, General Manager at Universal Hotel Lido Park & Spa, responded to this review Dear JohnmU2454USThank you very much for your kind visite. It was a pleasure for us to recieve you as our guest. I am very sorry that the people are starving for dinner, but unfortunately we can't obligate our guest to have a great lunch as well which we serve at our pool bar terrace for a good price. Of course I would like to have more British guest as well as all the other all over the world. It would be very nice for me because so I would be needed to use all my language knowledge. I hope you will come again to us for holiday and wish you a wonderful summer.Best regardsOliver

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