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Universal Hotel Romantica

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Universal Hotel Romantica

locationColonia de Sant Jordi, Majorca

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About Universal Hotel RomanticaAbout Universal Hotel Romantica

Location

This hotel enjoys a wonderful location in the outskirts of Colonia San Jordi, directly beside the sea. A small sandy beach is located directly by the hotel, a kilometre-long dune beach is just slightly further away. In the centre of town, guests will find an attractive fishing harbour with plenty of bars, restaurants and shopping venues.

Facility

The hotel has 245 double rooms, which are located on 6 storeys and are reachable by 2 lifts. The friendly staff at the reception desk are happy to answer any questions. Amenities include a baggage storage service, a safe and a currency exchange service. Wireless internet access in public areas (for a fee) allows guests to stay connected. The tour desk offers assistance with booking excursions. Wheelchair-accessible facilities are available. There are also a number of shops that make for great strolling and browsing. The grounds of the hotel feature a playground and a lovely garden. Additional amenities include a TV room and a playroom. Parking spaces are available to guests travelling by car (for a fee). Other services include a childcare service, a car hire service, medical assistance, a transfer service, a laundry service, a coin-operated laundry and a hotel shuttle bus. Active guests who wish to explore the surrounding area by bike will appreciate the bicycle hire service (for a fee). Bicycle storage is also available. A fax machine is available for guests' business needs.

Rooms

Rooms are equipped with air conditioning and central heating. Guests can relax and enjoy the sea view on the balcony or private terrace of some rooms. Rooms have a double bed or a sofa bed. Children's beds and extra beds can be requested for younger guests. A safe and a minibar are also available. Additional features include a refrigerator and a tea/coffee station. A direct dial telephone, a television with satellite/cable channels, a stereo system and WiFi (no extra charge) are provided as well. Bathrooms are equipped with a shower and a bathtub, as well as a hairdryer. The hotel has family rooms and non-smoking rooms.

Sport

While the adults swim a few laps in the outdoor pool, children can enjoy splashing about in their own swimming area. A waterslide and a refreshing drink at the poolside snack bar offer the perfect way to unwind. Sun loungers and parasols the sun terrace complete the holiday. The hotel offers an extensive outdoor sport and leisure programme, which includes beach volleyball and basketball. For a fee, guests can also enjoy cycling/mountain biking, tennis, bocce and horse riding. The hotel offers numerous indoor sports, including a gym, billiards, darts, aerobics and handball or, for a fee, table tennis. A wellness area with a solarium is available at the hotel. Additional leisure activities include an entertainment programme, a kids' club, a kids' disco, live music and a dance club.

Meals

Various dining options are available, including a dining room, a breakfast room, a café and a bar. Guests can enjoy the culinary delights of the non-smoking, air-conditioned restaurant, which provides high chairs for children. Catering options include bed and breakfast, half board, full board and all-inclusive. For breakfast, lunch and dinner, guests serve themseves at the buffet or choose their preferred fare from the menu (for lunch). Non-alcoholic beverages are available.

Payment

The following credit cards are accepted: VISA and MasterCard.

Amenities at Universal Hotel Romantica Amenities at Universal Hotel Romantica

  • Facilities

    • -

      Air conditioning

    • -

      Bar(s)

    • -

      Bicycle Cellar

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      Bicycle Hire

    • -

      Café

    • -

      Car Park

    • -

      Conference Room

    • -

      Currency Exchange

    • -

      Foyer

    • -

      Games room

    • -

      Hotel Safe

    • -

      Kids Club

    • -

      Laundry Facilities

    • -

      Laundry Service

    • -

      Lifts

    • -

      Medical Assistance

    • -

      Nightclub

    • -

      Playground

    • -

      Restaurant(s)

    • -

      Restaurant(s) with high-chairs

    • -

      Restaurant(s) with non-smoking area

    • -

      Shops

    • -

      TV Room

    • -

      Waterslide

    • -

      Wifi

  • Hygiene

    • -

      Contactless check-in/-out

    • -

      Contactless payment

    • -

      Enhanced cleaning programme

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      Hand sanitiser

    • -

      Housekeeping only upon request

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      Hygiene training for staff

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      No high-touch furnishings

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      No high-touch furnishings in public areas

    • -

      Packaged meals

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      Protective equipment for employees

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      Protective hygiene screens

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      Sanitiser dispenser

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      Social distancing regulations

    • -

      Use of commercially available disinfectants

  • Meals

    • -

      à la carte Lunch

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      All inclusive

    • -

      Breakfast Buffet

    • -

      Evening Buffet

    • -

      Full Board

    • -

      Half Board

    • -

      Lunch Buffet

  • Sport/Entertainment

    • -

      Aerobics

    • -

      Basketball

    • -

      Beach Volleyball

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      Billiards/Snooker

    • -

      Bocce

    • -

      Canoe

    • -

      Catamaran

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      Children's Entertainment

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      Children's Pool

    • -

      Cycling/Mountain Biking

    • -

      Darts

    • -

      Entertainment Programme

    • -

      Gym

    • -

      Horse Riding

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      Outdoor Pool(s)

    • -

      Parasols

    • -

      Pedalo

    • -

      Sailing

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      Sun loungers

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      Sun terrace

    • -

      Table Tennis

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      Tanning Studio/Solarium

    • -

      Tennis

    • -

      Windsurfing

LocationLocation

Map preview

Around this property:

Restaurants

20 m

Sea

30 m

Shopping opportunities

50 m

Beach

300 m

Forest

400 m

Nightclub

500 m

Tourist Centre

500 m

Public Transport

500 m

Bars / Pubs

500 m

City Centre

500 m

Underground/Over ground Station

500 m

User Rating & ReviewsUser Rating & Reviews

  • Valuerating
  • Roomsrating
  • Cleanlinessrating
  • Servicerating

Excellent

360

Very Good

271

Average

71

Poor

34

Terrible

14

Recent Reviews: 750

  • User:Seaside44685488492

    Trip type: Family

    Amazing!

    rating27 May 2026

    We have just recently stayed as a big family group. We absolutely loved this hotel. The bedrooms are lovely, we had a family room which consisted of 3 single beds and a pull out sofa bed. Beds are lovely and comfortable. There wasn’t much space left after the 4 beds being out, however the rooms are big enough! The bathrooms are gorgeous, a very clean hotel! Rooms were cleaned every day and the staff are very kind and pleasant. We stayed bed and breakfast although some nights we paid extra to use the buffet evening meal option, this wasn’t expensive! Cost us around €75 for 2 adults 2 children. The food was great, my children loved the breakfast options everyday! I will say that there isn’t much around the hotel, there is a supermarket not too far away, a cafe outside the hotel and a restaurant close to the supermarket. We also went to Dughi’s Smash Burgers twice which is around a 3-4 minutes walk away, highly recommended there! If we come back I would absolutely do all inclusive next time. The evening entertainment was always great. We went up to the sky bar most nights, a great atmosphere up there. Very chill but lovely music. The little train stops right outside the hotel every hour and will take you down to the beach which was very convenient. We would definitely return again. FELICITAS RODRIGUEZ MONGE, General Manager at Universal Hotel Romantica, responded to this review Thank you so much for your amazing and detailed review! We’re absolutely delighted to hear that you and your family had such a wonderful stay with us.It’s fantastic to know you enjoyed the family room, comfortable beds, cleanliness, breakfast selection, evening entertainment, and the relaxed atmosphere at the sky bar. Our team works very hard to make every guest feel welcome, so your kind words about the staff truly mean a lot to us.We’re also pleased that you found the hotel convenient for families, especially with the little train to the beach right outside the hotel. Thank you as well for sharing your local recommendations — we’re sure future guests will appreciate them!We would be thrilled to welcome you and your family back again, and hopefully next time you can enjoy the all inclusive experience too. See you again soon!UH ROMANTICA TEAM

  • User:Georgina P

    Trip type: Family

    Lovely welcoming hotel

    rating25 May 2026

    Lovely welcoming hotel - great location friendly staff food tasty and plentiful. Sea view room worth the extra. FELICITAS RODRIGUEZ MONGE, General Manager at Universal Hotel Romantica, responded to this review Dear Guest:Thank you very much for your wonderful review! We’re so pleased to hear that you enjoyed our welcoming atmosphere, great location, friendly staff, and tasty food.It’s also fantastic to know that you found the sea view room worth the extra — the views really are special! We truly appreciate your kind comments and hope to welcome you back again soon for another relaxing stay by the sea.UH ROMANTICA TEAM

  • User:Louise T

    Trip type: Couples

    A really lovely break with sunshine most days.

    rating25 May 2026

    Beautiful hotel, lovely staff very spacious room( suite). Breakfast lovely and all areas staff were constantly cleaning. Location suited us as it was a slower pace but very nice. If you want busy best to go nearer Palma. FELICITAS RODRIGUEZ MONGE, General Manager at Universal Hotel Romantica, responded to this review Dear Guest:Thank you so much for your lovely review! We’re delighted to hear that you enjoyed your stay, especially the sunshine, spacious suite, and relaxing atmosphere. It’s wonderful to know our team’s service, cleanliness, and breakfast made such a positive impression on you.We’re also happy that our quieter location suited your holiday style and helped you enjoy a more peaceful break while still experiencing the beauty of Palma de Mallorca nearby.We truly appreciate your kind words and hope to welcome you back again for another relaxing stay in the future!UH ROMANTICA TEAM

  • User:Emily K

    Trip type: Couples

    Do not hesitate to book!

    rating25 May 2026

    Our stay at this hotel was absolutely amazing and it fully exceeded expectations! First when we arrived, we got told we have been room upgraded for 2 days, so we got the best room in the hotel free of charge with our own rooftop terrace and jacuzzi pool - which was 10/10! Not sure if it was a nod to being here for my 30th or if it was totally random, but either way, receptionist Joel sorted us out and was an absolute star (as was the manager but so sorry we didn’t catch her name 🙁🙁). Joel and her were always so friendly, welcoming and made this stay even more special so big thankyou to Joel & all the wonderful reception staff ⭐️ 🩷 Couldn’t believe our luck!! Even more so when on my actual birthday in the morning someone popped a hand written card under the door, and then we had a bottle of champagne waiting for us when we got back to our room in the evening!! Such nice touches that meant the world and was a total surprise! After 2 days we moved into our normal room (high floor with sea view) which was also fab. The rooms are not only gorgeous and well equipped (big mirror, portable mirror, TV with Netflix/Youtube, kettle, hairdryer, etc) but also immaculately clean (and my partners quite the germaphobe) so that was nice and the cleaners are so lovely too! 100% recommend upgrading your room to high floor sea view though as this did make a big difference - you get to watch the evening entertainment from these rooms also which was a nice touch, nice and quiet in the evenings past 10. Other hotel positives: * Our board was bed and breakfast, lovely selection each day, didn’t get bored once. Special mention to Josy who made the fried eggs, she was so friendly and helpful! We paid to eat at the hotel for dinner one night which was also excellent and for €25 it was 100% worth it, again fab selection. The eating area is also so clean and well maintained and people always there to help and fast to clear/serve. * Pool area very clean, always able to get a bed and there’s more stacked if you need one/arrive mid-day. (Does have the typical bed reserving with towels but was still no issue) * The area was perfect for what we like! We’re a quiet couple who don’t drink often (just 1 or 2 on the balcony and a sangria with dinner), and the area doesn’t have many bars FYI, if that’s the vibe you’re after I’d say go for a different area of Mallorca. But a good selection of restaurants near by ranging from 5-10 min walk or 25/30mins into the port. And the walk is flat, not hilly. There is a smashed burger place next door to the right called Dughi’s - we ate here 4 times, it was just that good. If you go, add bacon jam for the love of god. Will never get over the quality of food from here! * The rooftop/sunset bar is way nicer than we were expecting, really chill vibes. Don’t need to dress up fancy each evening either as was quite a relaxed and casual place which was great comfortability wise after a long beach day. * Es Trenc beach is a must, lots of lovely beaches scattered around on the way too* We did the Magic Catamaran excursion one morning which was brilliant. Pick up is 3 minute stroll down the sea - tip: arrive half an hour early to get a good seat. Nice and chill vibes, amazing views and 2 snorkelling stops with a BBQ on board * We also went to the neighbouring Grand Leon hotel for a spa day - more than well worth €45, unreal experience and got free champagne and sweets.We had a perfect holiday here. Thank-you for an unforgettable stay! FELICITAS RODRIGUEZ MONGE, General Manager at Universal Hotel Romantica, responded to this review Dear Guest,Thank you very much for taking the time to share such a detailed and wonderful review of your recent stay with us.We are absolutely delighted to hear that your experience exceeded your expectations and that your 30th birthday celebration was made even more special during your time with us. It is particularly rewarding to know that the room upgrade, personalized birthday surprises, and the efforts of our team helped create such memorable moments.Your kind recognition of Joel and our reception team is greatly appreciated. We will be sure to share your compliments with him and the rest of the team, who work tirelessly to provide warm, attentive, and personalized service to every guest.We are also pleased that you enjoyed both your upgraded suite and your sea-view room, as well as the cleanliness, comfort, and facilities provided throughout your stay. Your comments regarding our housekeeping team, breakfast offering, dining experience, pool area, rooftop bar, and overall hotel atmosphere are truly valued.A special thank you for mentioning Josy and her friendly service at breakfast. Feedback like yours is a wonderful source of motivation for our entire team.It is fantastic to know that you were able to explore the local area and enjoy some of the many experiences our beautiful destination has to offer. Most importantly, we are delighted that you left with such fond memories of your holiday.Thank you once again for your generous recommendation and for choosing our hotel for such a special occasion. It was a pleasure to welcome you, and we very much look forward to having the opportunity to host you again in the future.Kind regards,UH ROMANTICA TEAM

  • User:Andrew S

    Trip type: Couples

    A great hotel

    rating24 May 2026

    This is our second visit to this beautiful hotel. The staff are very professional and make every effort to ensure that you have a great holiday experience. The managment are very visible and hands on. It was my wife's birthday whilst we we where there, the hotel provided with out, prompting a chilled bottle of cava in our room., this just demonstrates the level of attention to detail they take with their guests.The food is good, a great range of different dishes to try, and yes I tried as many as I could.Bar staff are very attentive and friendly, they remember your drinks order.Will we be back , Yes 100% FELICITAS RODRIGUEZ MONGE, General Manager at Universal Hotel Romantica, responded to this review Dear Guest,Thank you very much for your wonderful review and for choosing to stay with us again.We are delighted to know that your second visit was just as enjoyable and that our team helped make your holiday experience so memorable. It is especially rewarding to hear that the birthday surprise for your wife was appreciated. Creating special moments and paying attention to the little details are very important to us.We also greatly appreciate your kind comments about our staff, management team, food selection, and bar service. Our team takes great pride in providing attentive and personalized service, so it is fantastic to know their efforts made a positive impression.Thank you once again for your trust and support. We truly look forward to welcoming you back for a third visit in the future.Kind regards,UH ROMANTICA TEAM

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