Valentin Playa De Muro

Recent Reviews: 945

• User:Evelyn G

  Trip type: Couples

  Perfect Place to stay for a lovely relax near the Beach

  12 Oct 2025

  Beautiful place with everything you need. The Bungalow is nice and big everything is very clean. The staff all around is amazing. The food is really nice and you have a lots of choice (Buffet). When we are in Mallorca we always stay at Valentin for few days. Customer Care Valentin Hotels, Guest Services / Front Office at Valentin Playa de Muro, responded to this review Dear Evelyn,Thank you so much for your lovely review and for your continued loyalty to Valentin hotels during your visits to Mallorca.We are thrilled to hear that you found our bungalows spacious and impeccably clean—our team works hard to ensure every guest enjoys the comfort and tranquility of our natural setting, just steps from the beautiful Playa de Muro. It's also wonderful to know that our staff left such a positive impression on you; we truly value their dedication to creating memorable stays for our guests.We're also glad you enjoyed our varied buffet options. We take pride in offering a wide selection of local, national, and international dishes, served in our spacious restaurant or on the terrace—perfect for savoring the warm Mediterranean evenings.Thank you again for choosing us. We look forward to welcoming you back for another relaxing stay near the beach.Best wishes,Pau Company and all the team at Valentín Playa de Muro

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• User:Clare G

  Trip type: Couples

  Fantastic week at Valentin De Muro - highly recommended

  17 Sept 2025

  We’ve just returned from a weeks holiday at Valentin De Muro and had a fantastic stay, we would highly recommend this hotel and struggle to think of any negatives!We stayed in a golden bungalow which was modern, clean and comfortable. The rain shower was amazing! We had a nice terrace area and although it was in the shade it was nice to relax there after a day in the sun, it also had a drying rack which was handy for hanging beach towels and swimwear. Housekeeping visited every day and they were always very friendly and helpful. We had considered a golden superior bungalow at time of booking but decided against paying an additional £400 for what the only difference appeared to be was a hot tub, we weren’t sure if it was a correct choice but during our stay we had a look at what we were potentially missing and found the extra money just for a hot tub probably wasn’t worth it in our opinion. The location is excellent. There’s a bus stop right outside the hotel making it easy to explore the island. We took the bus from the airport which was approximately £8 each way and took around 1 hour and 10 minutes, quite a nice way to see other parts of the island on an air conditioned bus, saving a small fortune on taxi fees. There is a large Eroski supermarket 10 minutes walk along the main road (we found a pathway through the trees beside the road). The beach is an easy 10-minute stroll away (see aerial photo), along a wooden walkway through pine trees once you’ve crossed the road. A lovely clean beach with crystal clear water and stunning views. There are sun beds and umbrellas available for hire, and some beach bars around a 10 minute walk along the beach towards C’an Picafort. There are two swimming pools, one for relaxing and kids, and the other for lane swimmers. The lane pool is advertised as 25m long but it certainly isn’t, we worked it out to be around 15 meters. There are Bali beds around the lane pool and it was much quieter there so we mostly used this pool and relaxed around it too. We booked half board (breakfast and dinner) and the food was incredible, fresh and well stocked up no matter what time you visited. There was a different theme each night (Mexican, sushi, etc), but also a wide selection of other food if you didn’t like the themed option. A chef was cooking fish and meat every evening, and in the morning they would be cooking omelettes, pancakes etc to order. For breakfast there were many hot and cold options. The dessert table was delicious with a wide selection every night. You have to pay for a drink each night, we thought water could be included at least. Another niggly thing was that the coffee pods aren’t replaced in the daily room service, we had to ask reception each time we wanted more pods and these were charged to the room at 50 cents per pod. The restaurant and bar staff were all very friendly and efficient. Special mention to Gareth who was very entertaining, especially when the entertainment was on in the evenings! If we had to find a downside, it would be that some of the entertainers in the evenings were a little too pushy, trying to make guests sing or dance when many of us just wanted to sit back and enjoy the show. On one occasion it felt uncomfortable enough that we left earlier than planned, as did several others.Overall, our stay was wonderful. The hotel had everything we needed for a relaxing holiday—great location, comfortable rooms, excellent food, and welcoming staff. We wouldn’t hesitate to recommend Valentin De Muro and would happily return. Customer Care Valentin Hotels, Guest Services / Front Office at Valentin Playa de Muro, responded to this review Dear Guest,Thank you so much for taking the time to share such a comprehensive and glowing review of your recent stay with us at Valentín Playa de Muro. We’re absolutely delighted to hear that you had a fantastic week and that you would recommend us so highly!It's wonderful to know that you enjoyed your Golden bungalow and found it modern, clean, and comfortable — especially the rain shower and the peaceful terrace area. Your kind words about our housekeeping team are truly appreciated, and we’re glad you found them both friendly and helpful throughout your stay.We’re pleased that our location served you well for both relaxing and exploring Mallorca. We’re also very happy to hear how much you enjoyed the food and variety of our half-board offering, including our themed dinners and show-cooking. It’s lovely to read that Gareth from the bar made a memorable impression – we’ll make sure to pass on your kind mention to him!Regarding your comments on the coffee pods and the evening entertainment dynamic, thank you for sharing this constructive feedback. We’re always looking for ways to improve the guest experience and will take your notes into consideration for future enhancements.It was a pleasure having you as our guest and we truly hope to welcome you back in the future for another relaxing holiday.Best wishes,Pau Company and all the team at Valentín Playa de Muro

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• User:Natalie R

  Trip type: Family

  Won't be returning

  19 Aug 2025

  Nice hotel with separate bungalows. Two nice pools, we only used one as the other was more for lane swimming. My son enjoyed the exercise class but maybe more variety would be good. Breakfast was great with all you could want- cooked breakfast, omelettes, pancakes, bread, honey, fresh fruit and lovely coffee.It was a shame there was no water in the room on arrival (given we were 4 hours delayed so arrived at 5am!). Also we asked for an iron numerous times for one to never materialise! The air conditioning stopped working three times but this was quickly rectified by maintenance but still annoying! Every morning there was a horrible rotten egg smell outside and this also remained every day in the reception area.The tea, coffee and milk in the room weren’t replaced at all either.Our main and very major issue was the fact that on day two, we checked our safe and all of our money (€800) and my watch (worth 1.2k) had been stolen. We reported this to reception immediately who came straight away and checked for signs of a break in. They said the safe hadn’t been broken into but there was a mark on the door. We then felt immediately uncomfortable and unsafe. They said they’d report to the police but didn’t offer any other support really. We said we wanted to change rooms but on reflection decided there was no point as we had nothing valuable left to steal! A couple of days went by and we were told to fill a form in to take to the police (we needed to for our insurance too).The next day we were told the police had found my watch when arresting two people in Palma who were known to them and had other items from various break ins. It was confirmed the marks on the door showed where the two professional thieves had broken in to our room. They also recovered the money. We had to go to Palma police station to get my watch and then were told there would be a hearing about the money. Our concern is why were we targeted? It seems no one else in the hotel was so was this an inside job where the thieves were tipped off?Whilst helpful in terms of informing the police, the staff didn’t offer to help in terms of remuneration given the fact we had no money left for meals and had to resort to a credit card. It would have been nice if someone from the hotel came and checked in on us to see if we were ok, rather than us initiating things to see what was happening. We struggled to sleep most nights after this.We did enjoy the rest of the holiday but it definitely put a dampener on it and we wouldn’t return to this hotel again nor recommend it to anyone else.If staying here, I would recommend not bringing cash and also not putting anything valuable in the safe. I wish I’d kept my watch on but it actually ensured we may now get the cash back as there was no other way of them tracking it to us. Customer Care Valentin Hotels, Guest Services / Front Office at Valentin Playa de Muro, responded to this review Dear Natalie,Thank you for taking the time to share your experience and for choosing our hotel for your stay. We sincerely appreciate your detailed feedback.We’re glad to hear that you enjoyed our bungalow-style accommodation, the pool facilities, and the variety offered at breakfast – from fresh fruit and pancakes to cooked options and coffee. It’s also lovely to know your son appreciated the exercise class, and we’ll take note of your suggestion to add more variety.Regarding the issues with the air conditioning and in-room amenities, we do perform regular checks to maintain comfort, but clearly in this case we fell short. While we’re pleased that our maintenance team was able to respond promptly, we understand how repeated inconveniences like this can affect your overall comfort, and for that we sincerely apologize.We are particularly concerned by the security incident you experienced. We would like to assure you that from the moment you reported the theft from your room, our team acted immediately by notifying the Guardia Civil. Although their initial response was delayed due to an unrelated emergency, they visited the hotel the following day. You were provided with the required documentation to file the police report and, shortly after, we were informed by the authorities that two individuals had been arrested in Palma with several stolen items, including your watch. This was quickly verified and returned to you.While the safe had reportedly been left open, the authorities confirmed signs of forced entry by professional thieves. We understand that such an incident can leave guests feeling uneasy, and we deeply regret that it impacted your peace of mind during the remainder of your stay. Our reception staff, including our intern who proactively reached out to confirm the watch’s identity, were in ongoing contact to ensure you received the necessary updates and support throughout the process.We’re also sorry to hear you felt that more follow-up and support from our side would have helped you through this unsettling time. Your comments have been shared with our team to ensure that, even in extraordinary situations, we offer a higher level of guest care and reassurance.Thank you again for your feedback. While we are saddened to hear that this experience has led you to decide not to return, we value the opportunity to reflect and improve based on your observations.Best wishes,Pau Company and all the team at Valentín Playa de Muro

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• User:Roam45733219381

  Trip type: Couples

  The best vacation we ever had!

  30 Jul 2025

  We stayed for two nights in a superior bungalow with half board, and everything was amazing. The place is quiet, private, and very comfortable. Our bungalow was clean and cozy, and we had a private hot tub just outside our door. It was only for us, and we loved it.We went as a couple to celebrate our anniversary, and it was perfect. The staff were very kind and helpful. The food was also really good. Even though we were there as a couple, we saw that it’s also a great place for families. Some bungalows are bigger and can fit more people.We only left because our vacation ended, but we will come back for sure. It was a special trip we will never forget. Customer Care Valentin Hotels, Guest Services / Front Office at Valentin Playa de Muro, responded to this review Dear guest,What a joy it is to read your review—thank you for taking the time to share your experience with us! We’re thrilled to know that your stay at Valentín Playa de Muro was one of the best vacations you've ever had. Creating unforgettable moments for our guests is at the heart of what we do, and we’re honored to have played a part in your special anniversary celebration.We’re especially pleased that you found the superior bungalow clean, cozy, and private. Cleanliness is one of our top priorities, and it’s always rewarding to hear that it shows. The private hot tub is one of our most-loved features, so we’re glad it added a romantic and relaxing touch to your getaway.It’s wonderful that our staff left a positive impression—we know how much genuine hospitality matters when you're far from home. And we’re delighted to hear that the food met your expectations as well. Our culinary team works hard to provide high-quality, delicious options that satisfy both couples and families alike.Your mention of the tranquil setting and suitability for families is very meaningful. We’ve designed our resort to offer something for everyone, whether you’re looking for privacy and calm or space and fun for larger groups.We’re honored that you’re planning to return, and we look forward to welcoming you back for another unforgettable escape.Best wishes, Pau Company and all the team at Valentin Playa de Muro.

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• User:Yemi L

  Trip type: Friends getaway

  A all rounder great place

  10 May 2025

  Location is great. Beach access 5 mins walk across the hotel. Room size and cleanliness is on point. Food quality and variety every nights was incredible. Hotel staff are friendly and helpful. Great pool size. A place for families, couples or solo travellers and for cyclists. Customer Care Valentin Hotels, Atención al cliente/recepción at Valentin Playa de Muro, responded to this review Dear Yemil,Thank you so much for taking the time to share your thoughtful review following your recent stay with us at Valentín Playa de Muro. Your words are truly appreciated and serve as great motivation for our entire team.We are delighted to hear that you enjoyed so many aspects of your stay—from the cleanliness and spaciousness of your room to the exceptional quality and variety of our evening cuisine. It’s equally rewarding to know our friendly and helpful staff made you feel welcome throughout your visit.As you rightly mentioned, our location is a standout feature. Valentín Playa de Muro is situated just 250 meters from the renowned Playa de Muro—often considered one of Europe’s most beautiful beaches—and nestled in the peaceful surroundings of the S'Albufera Natural Park. This setting offers an ideal environment for relaxation, nature exploration, and outdoor activities like cycling.We’re thrilled to know our facilities, including the spacious pool area, suited all types of travelers—families, couples, solo guests, and athletes alike.We sincerely thank you for your kind words and hope to welcome you back very soon for another memorable stay.Warm regards,Pau Company and the entire team at Valentín Playa de Muro

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