Villa Xerna

Recent Reviews: 364

• User:Wanderer59068752601

  Trip type: Solo travel

  Give Sleep Inn 5 stars please

  22 Feb 2026

  I mean this from the bottom of my heart.. I've been around our beautiful country many times and stayed in every five star hotel you can think of, this ranks with the best of them. The introduction starts at the front desk and Miss Jackie T was the best front desk agent I have ever encountered.. genuine good vibrations She was friendly welcoming and informative she made me feel like it was good to see me again. My room is clean warm and very comfortable. By the way I'm one of the many people who got stranded in Buffalo for 2 days because of the storm. I don't mind, I'm just gonna Sleep Inn😉🌟🌟🌟🌟🌟 Jacqueline S, Other at Sleep Inn, responded to this review We truly appreciate your kind words and are honored that your stay with us ranked among some of the finest hotels you've experienced across the country. It means a great deal to hear that you felt welcomed from the moment you arrived. Providing a warm, genuine experience is exactly what we strive for, and we're delighted that your room was clean, comfortable, and a relaxing place to stay during the storm.A special thank you for recognizing Jackie T — she will be thrilled to know she made such a positive impression! Your comments about her friendly and welcoming service perfectly reflect the level of hospitality we aim to provide every guest.We're glad we could make your stay in Buffalo a pleasant one. Safe travels on the rest of your journey, and we hope to welcome you back again soon. 😊Kind Regards,Sleep Inn

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• User:Luke D

  Trip type: Family

  It was amazingly fun

  17 Feb 2026

  The breakfast room was co clean Jacqueline S, Other at Sleep Inn, responded to this review Thank you for your kind review! We're so glad to hear that you had an amazingly fun stay and that you found the breakfast enjoyable.We appreciate you choosing to stay with us and hope to welcome you back again soon for another great visit! Kind Regards,Sleep Inn

• User:Christina V

  Trip type: Family

  Great hotel with a great employee Lorne.

  04 Jan 2026

  We have been coming here for the last 5 years and this is the only place we stay when in the area. Breakfast is a huge plus, hot tub and pool are relaxing, and the staff is great! We have a favorite employee ...Lorne...he is the most accommodating, pleasant, attentive employee of a hotel that we have ever dealt with. Even when he is busy checking people in he he always acknowledges people coming in and out. Lorne is a special employee and we look forward to seeing him...and he knows me by name! He is a valuable employee to this property!

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• User:Sheila M

  Trip type: Friends getaway

  Chiara and Amanda are amazing!

  27 Oct 2025

  The attendant; chiara and her fiancé Amanda were absolutely amazing! They made our stay 1000 times better. We stayed an extra night and both of them made sure our needs were met and that we were well taken care of. I’ve never met friendlier ladies while staying at a hotel. I’m from Massachusetts but if I ever stay in New York again, I’ll seek this hotel because of how awesome those girls are!

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• User:Bethie P

  Trip type: Friends getaway

  Fun, great pool, and festive pumpkins!

  27 Oct 2025

  Chiara & Amanda are absolutely amazing. Incredibly guest service oriented and just all around friendly and willing to answer our out of state visitor questions. Definitely will try to come back even if just for the pleasure of seeing them again. The painted pumpkin contest is such a gun creative seasonal thing that I love that they did.