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Zel Mallorca

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Zel Mallorca

locationPalmanova, Majorca

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About Zel MallorcaAbout Zel Mallorca

Location

This comfortable hotel lies directly beside the sea and enjoys fantastic views out over Palma Nova Beach. The resort centre with its many shops, entertainment venues, restaurants and bars lies a few minutes walk away (approximately 100 m). Links to the public transport network may be reached in just a few minutes on foot (50 m) and the island capital of Palma lies 16 km away whilst it is about 24 km to Mallorca's international airport.

Facility

4 suites, 9 single rooms and 167 double rooms are located on 4 storeys and can be reached by lift. Check-in and check-out are possible at any time at the 24-hour reception desk. Amenities include a baggage storage service, safe, currency exchange service and cash machine. Wireless internet access (for a fee) is provided in public areas. The tour desk offers assistance with booking excursions. The hotel has wheelchair-accessible facilities. Film fans will find plenty of 'lights, camera, action' at the cinema. A garden provides extra space for rest and relaxation in the open air. Additional facilities include a TV room. Guests arriving by car can park their vehicles in the car park. Further services and facilities include a car hire service, medical assistance, room service, a laundry service and a coin-operated laundry. Active guests who wish to explore the surrounding area by bike will appreciate the bicycle hire service. Bicycle storage is also available. A fax machine is available for guests' business needs.

Rooms

Air conditioning and central heating ensure that rooms maintain comfortable temperatures. Guests can enjoy the sea view from a balcony or terrace. Separate bedrooms are available. A safe, a minibar and a desk are also available. Additional features include a mini fridge and a tea/coffee station. Other features include a direct dial telephone, a television with satellite/cable channels and WiFi (no extra charge). Bathrooms are equipped with a shower and a bathtub, as well as a hairdryer. The hotel has non-smoking rooms.

Sport

The freshwater pool complex includes indoor and outdoor pools, which are in part heated, as well as a children's swimming area. A short break or an entire afternoon on the sun terrace, which features sun loungers and parasols, is time well spent. There is a poolside snack bar as well. For guests who wish to keep active, cycling/mountain biking and tennis are available. Water sports enthusiasts can enjoy windsurfing, canoeing and diving. Guests can enjoy a wide range of indoor sports, including a gym, table tennis, yoga and callisthenics. Various wellness options are available at the hotel, including a spa, a sauna, a hammam and massage treatments. Evening entertainment includes live music.

Meals

Dining facilities include a restaurant, a dining room, a café and a bar. Half board can be booked. A delicious and varied buffet is prepared for breakfast and dinner. Diet meals, gluten-free meals and vegetarian dishes can be prepared on request. In addition, special catering options and snacks are available. The show cooking is a particularly special attraction. The hotel offers a selection of alcoholic and non-alcoholic beverages.

Payment

The hotel accepts the following credit cards: American Express, VISA and Diners Club.

Amenities at Zel Mallorca Amenities at Zel Mallorca

  • Facilities

    • -

      24-hour check-in

    • -

      24-hour reception

    • -

      Air conditioning

    • -

      Bar(s)

    • -

      Bicycle Cellar

    • -

      Bicycle Hire

    • -

      Café

    • -

      Car Park

    • -

      Conference Room

    • -

      Currency Exchange

    • -

      Disability-friendly

    • -

      Hotel Safe

    • -

      Laundry Facilities

    • -

      Laundry Service

    • -

      Lifts

    • -

      Medical Assistance

    • -

      Pets

    • -

      Restaurant(s)

    • -

      Room Service

    • -

      Shops

    • -

      Small supermarket

    • -

      TV Room

    • -

      Wifi

  • Hygiene

    • -

      Contactless check-in/-out

    • -

      Contactless payment

    • -

      Enhanced cleaning programme

    • -

      Hand sanitiser

    • -

      No high-touch furnishings

    • -

      No high-touch furnishings in public areas

    • -

      Protective equipment for employees

    • -

      Protective hygiene screens

    • -

      Social distancing regulations

    • -

      Use of commercially available disinfectants

  • Meals

    • -

      Breakfast Buffet

    • -

      Evening Buffet

    • -

      Half Board

    • -

      Special Diet

    • -

      Special Offers

  • Sport/Entertainment

    • -

      Aerobics

    • -

      Aqua aerobics

    • -

      Canoe

    • -

      Children's Pool

    • -

      Cycling/Mountain Biking

    • -

      Diving

    • -

      Gym

    • -

      Heated Pool(s)

    • -

      Indoor Pool

    • -

      Jacuzzi

    • -

      Massage

    • -

      Number of Pools

    • -

      Outdoor Pool(s)

    • -

      Parasols

    • -

      Sauna

    • -

      Steam bath

    • -

      Sun loungers

    • -

      Sun terrace

    • -

      Swimming Pool

    • -

      Table Tennis

    • -

      Tanning Studio/Solarium

    • -

      Tennis

    • -

      Windsurfing

LocationLocation

Around this property:

Beach

10 m

Tourist Centre

50 m

Public Transport

50 m

Shopping opportunities

100 m

Restaurants

100 m

Bars / Pubs

100 m

Golf Course

300 m

User Rating & ReviewsUser Rating & Reviews

  • Valuerating
  • Roomsrating
  • Cleanlinessrating
  • Servicerating

Excellent

102

Very Good

14

Average

10

Poor

10

Terrible

15

Recent Reviews: 151

  • User:parichey

    Trip type: Couples

    Rude Staff, lack of customer service and Old/Dated rooms.

    rating15 Aug 2025

    We checked into Zel Mallorca today and will be staying here for 3 nights. Overall our first day experience has been pretty bad.Check-In Experience:We were greeted by the valet at the entrance who directed us to his colleague for check-in. The check-in staff was quite rude and pretty disorganized.Fir...
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  • User:Freeman-drake

    Trip type: Family

    Brithday celebrations

    rating12 Aug 2025

    Had the most amazing time at this hotel, the staff looked after us , the hotel was full but they went out of there way to look after us . Will definitely be back here Hotel Manager, Owner at Zel Mallorca, responded to this review Hi! Thank you so much for leaving us a review.It warms our hearts...
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  • User:DanielT200488

    Trip type: Friends getaway

    Good hotel let down by average service

    rating10 Aug 2025

    The property itself and facilities of this hotel are excellent. The quality of the room, pool and restaurant facilities are all very nice. This hotel is hugely let down by the level of service. Firstly, the check in took over 30 minutes and although they are friendly and give you a welcome beer this...
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  • User:Julie J

    Trip type: Couples

    Wow, what a wonderful hotel.

    rating27 Jul 2025

    First time away in a hotel for many years, and wow, did we select the best hotel to start our newfound freedom to travel. Anita (Experience Team) was just wonderful. Her attention to detail and customer care skills were excellent; certainly, she is a total credit to both the hotel and Jet2.com holid...
    Read more

  • User:Alexis W

    Trip type: Couples

    Avoid this hotel – spend your hard-earned money somewhere that actually values guests and delivers on its promises.

    rating23 Jul 2025

    I never write reviews – honestly, this is the first one I’ve ever written. But I couldn’t not say something after our experience at ZEL Hotel in Mallorca. This was hands down one of the worst hotels we’ve ever stayed in. We paid for a sea view room and were given a room that faced a bus stop. When w...
    Read more

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