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Zel Mallorca

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Zel Mallorca

locationPalmanova, Majorca

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About Zel MallorcaAbout Zel Mallorca

Location

This comfortable hotel lies directly beside the sea and enjoys fantastic views out over Palma Nova Beach. The resort centre with its many shops, entertainment venues, restaurants and bars lies a few minutes walk away (approximately 100 m). Links to the public transport network may be reached in just a few minutes on foot (50 m) and the island capital of Palma lies 16 km away whilst it is about 24 km to Mallorca's international airport.

Facility

The hotel was modernised in 2023. The friendly staff at the reception desk are happy to answer any questions. Amenities include a baggage storage service and a cash machine. Wireless internet access in public areas allows guests to stay connected. The hotel has a range of facilities for guests with disabilities. The hotel has wheelchair-accessible facilities and 2 lifts. Everyday necessities can be purchased at the supermarket. Guests can buy souvenirs at the gift shop. A garden provides extra space for rest and relaxation in the open air. Additional facilities include a library. Guests arriving by car can park their vehicles in the car park. Further services and facilities include a car hire service, a transfer service, room service and a laundry service. Active guests who wish to explore the surrounding area by bike will appreciate the bicycle hire service. Bicycle storage is also available. Daily newspapers will keep you informed. A projector is available for guests' business needs.

Rooms

Central heating and a fan ensure that rooms maintain comfortable temperatures. In most units, guests can enjoy a view of the sea from a balcony or terrace. All rooms are carpeted and include a sofa bed. A safe, a minibar and a desk are also available. Guests will also find a tea/coffee station included among the standard features. An ironing set is provided for guests' convenience. A telephone, a TV, a radio and WiFi (no extra charge) are provided as well. A turndown service provides guests with additional comfort in the evening hours. A selection of pillows ensures a comfortable stay. A hairdryer and bathrobes are provided in the bathrooms, which include a shower and a whirlpool bath. For extra comfort in the bathrooms, guests are offered cosmetic products. Guests can also book wheelchair-friendly rooms with wheelchair-accessible bathrooms. The hotel has non-smoking rooms.

Sport

The outdoor pool complex provides invigorating refreshment. A hot tub invites guests to soothe their muscles, and a poolside snack bar will take care of any hungry bellies. Sun loungers and parasols on the terrace invite guests to relax and unwind. The fitness rooms are perfect for a comprehensive workout. Various wellness options are available at the hotel, including a spa, a sauna, a steam bath, massage treatments and a solarium.

Meals

Various dining options are available, including a restaurant, a café and a bar. Refreshing drinks at the beach bar are a perfect way to enjoy warm weather. A delicious breakfast provides energy for the rest of the day. Vegetarian dishes and vegan food can be prepared on request.

Payment

The hotel accepts the following credit cards: American Express, VISA, Diners Club, JCB and MasterCard.

Amenities at Zel Mallorca Amenities at Zel Mallorca

  • Facilities

    • -

      24-hour check-in

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      24-hour reception

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      Air conditioning

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      Bar(s)

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      Bicycle Cellar

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      Bicycle Hire

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      Café

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      Car Park

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      Conference Room

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      Currency Exchange

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      Disability-friendly

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      Hotel Safe

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      Laundry Facilities

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      Laundry Service

    • -

      Lifts

    • -

      Medical Assistance

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      Pets

    • -

      Restaurant(s)

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      Room Service

    • -

      Shops

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      Small supermarket

    • -

      TV Room

    • -

      Wifi

  • Hygiene

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      Contactless check-in/-out

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      Contactless payment

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      Enhanced cleaning programme

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      Hand sanitiser

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      No high-touch furnishings

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      No high-touch furnishings in public areas

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      Protective equipment for employees

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      Protective hygiene screens

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      Social distancing regulations

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      Use of commercially available disinfectants

  • Meals

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      Breakfast Buffet

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      Evening Buffet

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      Half Board

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      Special Diet

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      Special Offers

  • Sport/Entertainment

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      Aerobics

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      Aqua aerobics

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      Canoe

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      Children's Pool

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      Cycling/Mountain Biking

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      Diving

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      Gym

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      Heated Pool(s)

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      Indoor Pool

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      Jacuzzi

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      Massage

    • -

      Number of Pools

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      Outdoor Pool(s)

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      Parasols

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      Sauna

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      Steam bath

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      Sun loungers

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      Sun terrace

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      Swimming Pool

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      Table Tennis

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      Tanning Studio/Solarium

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      Tennis

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      Windsurfing

LocationLocation

Map preview

Around this property:

Beach

10 m

Tourist Centre

50 m

Public Transport

50 m

Shopping opportunities

100 m

Restaurants

100 m

Bars / Pubs

100 m

Golf Course

300 m

User Rating & ReviewsUser Rating & Reviews

  • Valuerating
  • Roomsrating
  • Cleanlinessrating
  • Servicerating

Excellent

120

Very Good

17

Average

11

Poor

12

Terrible

15

Recent Reviews: 175

  • User:Aleksej D

    Trip type: Couples

    Zel Mallorca — an atmosphere that stays with you

    rating28 May 2026

    Zel by Meliá Mallorca | May 2026 | Visit without overnight stayI wasn’t a guest in the traditional sense — I visited with my girlfriend for an afternoon, spoke with the team, walked through the property and took photos. Worth mentioning upfront, but it doesn’t change what I saw.The terrace is the moment you understand what this hotel is about. Sun beds facing the bay, beach directly below, no rush. The Beso Beach restaurant behind it — rattan pendant lights hanging from a coffered ceiling, floor-to-ceiling glass with sea views, tables set as if the evening already started — has an atmosphere that’s genuinely rare.The lobby and common areas carry that warm, lived-in character that Zel keeps consistent across its properties. No hotel coldness, no design for design’s sake — more like spending time at someone’s home who happens to have exceptional taste.If you know Mallorca and haven’t been to the Zel yet, it’s worth a visit — even just for a few hours.

  • User:Emma T

    Trip type: Family

    An absolutely perfect 5-day stay – the staff make this hotel a true gem!

    rating24 May 2026

    We have just spent the last five days staying at the Zel Hotel in Palmanova, Mallorca, and the stay was absolutely perfect. It is a stunning hotel, but it is the staff that made our trip so memorable. From the moment we checked in, my mother and I were so well looked after!Firstly, I want to thank Ana, who ensured we were so well taken care of from the beginning. A very special mention goes to Lette (Leticia) from the experience team, who has been exceptional throughout our entire stay. We met her on our first morning taking her face yoga workshop, and since then, she purposefully looked out for us to check we had everything we need and were enjoying ourselves. She is an amazing host! A true credit to this team. We also want to thank Kimberley from experience and Victoria in the restaurant, both of whom were so welcoming and hospitable too. Ultimately, though, it is the entire team that makes this hotel so special. From front-of-house and housekeeping to the chefs and all the pool staff, everyone works so incredibly hard and they never stop. This is a destination where customer service genuinely comes first, and every single member of the team truly cares.We cannot wait to return again next year! Thank you, Team Zel!Emma & Lynne Hotel Manager, Owner at Zel Mallorca, responded to this review Hi there!Thanks for positively reviewing your visit to Zel Mallorca.We’re still smiling about your mother-daughter bonding over face yoga, those cheek-lifting exercises clearly worked wonders for our team’s enthusiasm too! Nothing fuels our days more than seeing guests embrace experiences that turn into stories.Your shoutouts to our restaurant and pool teams have already been shared, they’re buzzing like bees in a lavender field knowing they helped craft those sunset-to-starlight moments by the sea.That ‘Mediterranean home’ feeling you described? You’ve just framed our mission in golden Mallorcan light. We’ll keep the balcony lights on and the welcome mat rolled out.We all hope to see you again on your next visit.Take care,Lara D.Zel Mallorca Team

  • User:Jo B

    Trip type: Friends getaway

    Marta experience coordinator

    rating16 May 2026

    I haven’t actually stayed at this hotel, but I have booked it for my daughters 21st with a friend and we have been in contact with the experience coordinator Marta, she has been absolutely brilliant organising a cake, fizz, balloons and even printing off photographs to hang up in the room, so that when my daughter arrives she will get a lovely surprise. Can’t thank her enough such a lovely lady and she was so helpful and professional. Hotel Manager, Owner at Zel Mallorca, responded to this review Hi!Thank you so much for sharing your awesome review about your time at Zel Mallorca.Our team lives for crafting those 'wow' moments, imagining your daughter's face when she discovers the surprise photos and fizz makes us grin like kids on Christmas morning.We've strategically placed ourselves where the sand meets the sea so every celebration comes with a side of salt-kissed breezes and sunset views.We all hope to see you again on your next visit.Take care,Lara D.Zel Mallorca Team

  • User:parhampix

    Trip type: Couples

    10 out of 5 stars if I could.

    rating13 May 2026

    So far, this has been the best hotel experience I’ve ever had anywhere in the world. Everything about Zel Mallorca felt special — from the beautiful design and perfect amenities to the warm atmosphere the team creates.A special thank you to Sol, who made our check-in experience absolutely perfect from the very first moment, and to Marina Jimenez, who went above and beyond to help us during check-out with such kindness and professionalism. Both of them genuinely made us feel welcomed, cared for, and valued throughout our stay. Staff like them are rare and deserve real recognition.Every day, the team provided fresh water for my dog and kept our beautiful room spotless. That level of care and attention truly stood out.The breakfast was top-notch, with an incredible view of the beach. We also loved the concept of having no traditional reception desk while still always having friendly staff nearby, ready to help with a genuine smile.My wife, my dog, and I truly enjoyed our stay, and we will absolutely be coming back again hopefully very soon. Hotel Manager, Owner at Zel Mallorca, responded to this review Hi!Thanks for this great review of your time at Zel Mallorca.We're thrilled our team members made you feel like royalty from check-in to check-out - turns out we've got secret agents of hospitality hiding behind those genuine smiles!Your furry VIP guest might've gotten more fresh water refills than you did cocktails, but we promise that beach-view breakfast spread was equally pampering for humans.The 'no traditional desk' concept means our team gets to wander like friendly ghosts, always appearing exactly when needed - though we draw the line at floating through walls!Come back soon!Take care,Lara D., Voice of Customer Coordinator

  • User:KatePattinson1

    Trip type: Friends getaway

    Fabulous

    rating02 May 2026

    Absolutely stunning hotel! Excellent service. Food was delightful. A short ride from the airport. Location fabulous too and literally a step across onto a beautiful beach with very attentive waiters from the local cafe. Could not fault our stay for relaxation. Would definitely go again. We had a late flight back and the offer of a courtesy room FOC was very welcome so we could shower and change. Hotel Manager, Owner at Zel Mallorca, responded to this review Hi Patti!Thanks for positively reviewing your visit to Zel Mallorca.We're thrilled your tastebuds danced with our Basque-Mediterranean creations by the shore, where each bite is meant to be savored like a sunset. That 'step across' to Palmanova's sands? We designed it so you could swap shoes for saltwater between sips of your morning coffee. Our team winks when crafting those airport-to-oasis transitions, nothing beats sending guests home refreshed after a courtesy room serenade.We can't wait to see you again.All the best,Laura L, Zel Mallorca Team

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