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Ac Hotel Malaga Palacio

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Ac Hotel Malaga Palacio

locationSpain, Malaga

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About Ac Hotel Malaga PalacioAbout Ac Hotel Malaga Palacio

Location

This hotel is ideally situated in the city centre opposite the harbour and between the cathedral and the shopping street of 'Calle Larios'. It therefore provides a wonderful base from which to explore the town and the shops. The beach promenade is only about 50 m away, whilst the sandy beach of Playa Malagueta is roughly 1 km away. The airport is approximately 10 km away.

Facility

3 suites and 211 double rooms are located on 15 storeys and can be reached by lift. The reception desk is open round the clock. Amenities include a cloakroom, baggage storage service, safe, currency exchange service and cash machine. Wireless internet access in public areas allows guests to stay connected. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. The hotel has wheelchair-accessible facilities. There are a number of shops as well. A garden provides extra space for rest and relaxation in the open air. Additional amenities include a TV room and a library. Guests arriving by car can park their vehicles in the garage or in the car park. Further services and facilities include a babysitting service, a childcare service, a car hire service, room service, a laundry service, a hairdresser and a coin-operated laundry. A business centre with fax machine and projector is available.

Rooms

Air conditioning and individually adjustable heating ensure that rooms maintain comfortable temperatures. Guests can enjoy the view of the city from a balcony or terrace. The rooms have a double bed and a sofa bed. Extra beds can be requested. A safe, a minibar and a desk are also available. Guests will also find a tea/coffee station included among the standard features. An ironing set is provided for guests' convenience. A direct dial telephone, a television with satellite/cable channels, a radio, a stereo system and WiFi (no extra charge) are provided as well. Guests can take advantage of the nightly turndown service. Slippers are included. A hairdryer and a telephone are available in the bathrooms, which are equipped with a shower and a bathtub. For extra comfort in the bathrooms, guests are offered cosmetic products. Wheelchair-friendly rooms with wheelchair-accessible bathrooms are also available. The hotel has family rooms, non-smoking rooms and smoking rooms.

Sport

The indoor and outdoor pools are ideal for exercise as well as relaxation. A short break or an entire afternoon on the sun terrace, which features sun loungers and parasols, is time well spent. Refreshing drinks are served at the poolside snack bar. For guests who wish to keep active, tennis and golf are available. Sport and leisure facilities at the hotel include a gym, callisthenics and aerobics. Various wellness options are available at the hotel, including a spa, a sauna, a beauty salon, massage treatments and a solarium. Parents can unwind while the kids can participate in an entertainment programme full of fun activities.

Meals

Dining facilities include a café and a bar. A number of specialities await guests in the air-conditioned, non-smoking restaurant. A generous breakfast buffet guarantees a great start to the day. For lunch, guests can choose between à la carte and a set menu. Dinner is served as à la carte. Special meals, including diet meals, are also available. The hotel also offers special catering options.

Payment

The hotel accepts the following credit cards: American Express, VISA, Diners Club and MasterCard.

Amenities at Ac Hotel Malaga Palacio Amenities at Ac Hotel Malaga Palacio

  • Facilities

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      24-hour reception

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      Air conditioning

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      Bar(s)

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      Café

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      Car Park

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      Cloakroom

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      Conference Room

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      Currency Exchange

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      Disability-friendly

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      Garage

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      Hairdresser

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      Hotel Safe

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      Laundry Facilities

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      Laundry Service

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      Lifts

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      Restaurant(s)

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      Restaurant(s) with non-smoking area

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      Room Service

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      Shops

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      TV Room

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      Wifi

  • Hygiene

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      Contactless check-in/-out

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      Enhanced cleaning programme

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      Hand sanitiser

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      Health checks on staff

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      Hygiene training for staff

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      Packaged meals

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      Protective equipment for employees

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      Protective hygiene screens

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      Sanitiser dispenser

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      Social distancing regulations

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      Use of commercially available disinfectants

  • Meals

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      à la carte Dinner

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      à la carte Lunch

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      Breakfast Buffet

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      Set menu lunch

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      Special Diet

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      Special Offers

  • Sport/Entertainment

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      Aerobics

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      Children's Entertainment

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      Golf

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      Gym

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      Indoor Pool

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      Massage

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      Number of Pools

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      Outdoor Pool(s)

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      Parasols

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      Sauna

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      Sun loungers

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      Sun terrace

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      Swimming Pool

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      Tanning Studio/Solarium

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      Tennis

LocationLocation

Map preview

Around this property:

Beach

1 km

Bus Station

1 km

Train Station

2 km

Golf Course

7 km

User Rating & ReviewsUser Rating & Reviews

  • Valuerating
  • Roomsrating
  • Cleanlinessrating
  • Servicerating

Excellent

1478

Very Good

1252

Average

370

Poor

108

Terrible

165

Recent Reviews: 3373

  • User:Andrea G

    Trip type: Couples

    Definitely a Big yes.

    rating13 May 2026

    It’s a great Hotel now under Marriott Hotels Group, superb location in Malaga Centre with lots of good Restaurants near by. Great services and attention to details a superb rooftop terras with a magnificent view of Malaga Harbour.

  • User:Emilie B

    Trip type: Couples

    Okay stay but bad service

    rating28 Mar 2026

    Good: the rooftop.Room: simple. nothing special. Cleaning: super.Service: bad. Most of the staff did not think we lived at the hotel based on our looks. We dont have tattoos, and we look pretty normal scandinavian types wearing a jeans and a top/t-shirt most days. Nothing special about our looks. But still the staff asked us several times if we lived at the hotel when we were entering the building or the rooftop. We could just say we lived here, but it’s a principal and got really annoying.The stay was fine. But we won’t stay at this hotel next time we are in Malaga because of the bad service. Jorge Gonzalez, Owner at Ac Hotel Malaga Palacio, responded to this review Dear Emilie,Thank you for sharing your review and feedback.I’m glad to hear you appreciated the rooftop and found the cleaning to be of a high standard. However, I understand how frustrating the service experience must have been during your stay, especially with repeated questioning about your residency at the hotel—but please bear in mind this procedures are followed by our team for your security and the security of very guest at the hotel. Questions don't have anything to do with your look but more with where we are located, it is a very touristic area with plenty of people, we want to know who is coming in and the purpose of coming to the hotel to guard against possible loss, theft or other undesired incidents. Your feelings and your feedback are valuable in highlighting areas that need attention. Thank you for taking the time to share your thoughts.Kind regards,

  • User:WhiskiedWanderlust

    Trip type: Couples

    Great Location

    rating21 Mar 2026

    The room was compact but not cramped, thanks to all the storage space. The bathroom was spacious and bright, with lots of counter space. We loved the patio and spent a few evenings enjoying wine outside. The breakfast was definitely worth it, with a huge spread and great service. And location was perfect — walking distance to all the places we wanted to go. Our only complaint was how warm the room was — the sun beat down on it all day, so it got really warm inside and, since it was February so the air conditioning wasn’t on yet, stayed really warm all night (to the point where it was hard to sleep). Next time we’ll request a room facing the other direction away from the sun.

  • User:Jude-LondonTraveller

    Trip type: Couples

    Very enjoyable stay

    rating20 Mar 2026

    We spent an excellent couple of nights here. The room was very comfortable and had a lovely balcony with view of the sea and cathedral. The location is fantastic and staff were friendly and helpful. We’d definitely stay again.

  • User:Thecook1234

    Trip type: Couples

    Disappointing wine.

    rating12 Feb 2026

    Visited the rooftop bar on Feb 10th. Asked for glass of red wine, wine was absolutely disgusting, smell, taste! Bar waitress over explained how their wines had good turn over,wouldn't be used after 2 weeks/ 2 days. However she came back with an unopened bottle, which was opened in front of us and was fine. Disappointing service for a 4 star hotel. Jorge Gonzalez, Dueño at Ac Hotel Malaga Palacio, responded to this review Dear Guest,Thank you for sharing your feedback with us.Please accept our sincere apologies for your experience at the rooftop bar on February 10th. We are truly sorry that the wine initially served to you did not meet the expected quality standards. This is certainly not the level of service we strive to provide, especially in a four-star hotel.We have passed your comments on to our Food & Beverage Manager to review the situation with the team and ensure the appropriate measures are taken to prevent this from happening again.We truly appreciate you bringing this to our attention and hope to have the opportunity to welcome you back and provide you with a much better experience.Kind regards,

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