Malaga Cathedral Rooms

Recent Reviews: 74

• User:unmcmx88

  Trip type: Family

  Good for short stay

  12 May 2023

  A Bustling Hotel - Mostly for CoupleIt is a decent hotel with friendly receptionist. The room is adequate for short stay, with a nice bed, working TV, and ensuite bathroom. However, the toilet isn't exactly sound proof, and easily overheard whoever speak the next door. There would potentially scent from other rooms through the drain cover as well. Generally, the room is chilling with AC on and water is warm enough for bath. The room size is typical for Singapore budget hotel, very small with no space to walk. The bad side is the hotel cleaning might be quite frequent for level 2 or level 3 rooms, as they do offer hourly rate for Couple. Hence, the hotel might be quite noisy from evening till midnight. Jack Chee, Other at Fragrance Hotel - Lavender, responded to this review Dear Mei-Xiang,We are pleased to hear that you had enjoyed your stay with our warm hospitality and room facilities. We hope we will have the opportunity to serve you again in the future and that you will enjoy the comfortable and affordable rooms that many of our returning guests have always enjoyed.Warm Regards,RolandGuest Experience Executive

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• User:Jeffsreview

  Trip type: Solo travel

  Terrible overpriced cramped stuffy hotel

  03 Jan 2023

  The fragrance Hotel located at Lavender Singapore and is an extremely poor quality cramped tiny room hotel which is grossly overpriced and nowhere near worth it's money. One would expect to pay 20 or $30 a night here it is an absolute rip off and extremely poor value for money.The rooms are tiny cramped and stuffy with very little inside, there is no bar fridge, no slippers, no dental kits, no soap at the wash basin, no bathrobes, but they do provide tea and coffee making facilities.They ask you to sign a no smoking policy and the first room I checked into absolutely stunk of cigarette smoke. The smell was so strong there was no way I could stay in this room and I went and complained it reception and they didn't seem at all surprised. Subsequently the moved me to another room where there was also a much lighter smell of cigarette smoke in the room.Clearly this hotel does not enforce it's no smoking policy.The rooms are absolutely tiny and the air conditioning is substandard and barely works and the rooms are hot, stuffy ,& smelly and after running the air conditioning at 16 degrees for 2 hours it was still around 25 to 28 degrees inside the room and it was stuffy and uncomfortable.The bathrooms are tiny and the shower is almost directly above the toilet if you are you use the shower here you will soak the entire bathroom floor, and there is no curtain or shower screen. If you're aarge person you simply would not be able to use the shower at all.The towels were like rags they tati with holes in them, they were scratchy with frayed edges and they were very small more like a large hand towelThe beds are a double bed which is a quite hard plastic coated mattress and the springs poke you through the mattress which is horribly uncomfortable and there is only two very flat pillows which are also quite useless and uncomfortable.There is a TV squeezed on the wall and there is only 7 stations with no movies or anything and this to is nothing short of a joke compared for the excessively high price they charge for the rooms. I booked this place thinking I could get a reasonable sleep with a 14 hour stopover but what a waste of money I would have been better off and cooler staying at the airport sleeping on airport seats.If I had a choice of sleeping on a seat at the airport or paying the absurd price they wish to charge here and I knew what this hotel was like I would stay at the airport.This place is an absolute rip-off in an absolute disgrace and does nothing more than rob customers blind charging so much for something with his pathetically substandard.I have stayed in hotels for $20 a night in other countries that far better than this hotel and make this place look like something you would expect to find in a ghetto or in a red light district.0 out of 10 in every aspect.Do not waste your money do not stay here there are too many far better places in the area this place is nothing more than a rip-off for what they provide. Jack Chee, Other at Fragrance Hotel - Lavender, responded to this review Dear Jeffsreview,Room rates have risen significantly across Singapore in recent months due to an increase in manpower cost, electricity and laundry costs. We are confident that our rooms remain very competitively priced in our market segment and you will not be able to find a room better with just $20 or $30 as you claimed. In Singapore, at this price, you can get a bed in a backpacter's hostel.Budget hotels do not provide bathrobes, but basic amenities are available. As most guests do not require in-room slippers, we have not placed them in the rooms. They are available upon request from the front desk.Despite being a non smoking hotel, some guests still persist in smoking in their rooms. As per your encounter, my colleagues at the Front Desk will move guest to another available room or help to eradicate the tobacco smell once we receive this feedback from guests. We regularly replace our worn out towels and we do not have any feedback from other guests about our towels. Once again, we are confident that our hotel room rates offer great value which many of guests have returned for.Warm Regards,RolandGuest Experience Executive

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• User:JuliantoT9

  Trip type:

  Small hotel, price is not cheap

  06 Aug 2019

  This hotel is not considered as a budget hotel when looking at its price. The price is quite expensive for a hotel with a very standard service. The room is very small and it's located a bit far from the MRT station. Although, the good thing is the friendly staff & helpful.

• User:Ng1966

  Trip type: Couples

  Service

  01 Jul 2019

  Checked in this afternoon 2nd July for a short stay. Felt so welcoming for me & my partner by a malay lady officer today and these made me to do a feedback. Very nice & polite officer.Frequent visit to this hotel just for a short stay but was not even given to this basic service before this.

• User:theengrswife

  Trip type: Family

  Simple yet comfortable

  05 Jun 2019

  For two consecutive years, we stayed at this hotel and we find it so easy to roam around Singapore. Easy access to the train station going to places and shopping spot in SG! Looking forward for another stay!