This was supposed to be good as parador is very famous upscale local chain of hotels. Instead, it’s a hotel that urgently needs refurbishment both in terms of quality of rooms/public spaces and in terms of staff. Wherever you look, things are either old or broken. Customer centricity has left the building as well. Wanted to have coffee in the morning and drinks in the evening and staff was nowhere to be found. After 10 minutes of waiting we got a person for coffee but for drinks they never showed up. Yes views are great but everything is simply not. Do not recommend.
Parador de Melilla, Agency / Consultant at Parador de Melilla, responded to this review
Dear client Firstly I would like to thank you for taking the time to send your opnion in relation to your stay at Parador de Melilla . One of the fundamental values of our company is to offer quality, personalised guest services. We are sorry for your disappointment for bar services but there is a bell on the right side of the bar counter to call the waiter. It `s perfectly signposted. Regarding the facilities, we are carrying out continuous improvement work and preparing the comprehensive renovation of the Parador planned for the end of the year.We hope to welcome you back to one of our hotels and restaurants. Please do not hesitate to contact us should you require any other information.We will be delighted to see you again soon!Yours sincerely,Jesús LópezParador Manager
User:Stanleymui
Trip type:
Ugly building on top of a hill
31 Jan 2026
Not worth the money. it is outdated and worn. The reception lady was great. The breakfast excellent. I like the 3 levels of sitting area. I dislike motion sensor light in the hallway. I don’t like the heavy key chain .
Parador de Melilla, Agency / Consultant at Parador de Melilla, responded to this review
Dear clientFirstly I would like to thank you for taking the time to send your opinion regarding your stay at the Parador de Melilla.It is important for us to learn from your experience so we can improve the quality of our services for guests in order to offer you the best possible Paradores experience. we would like to express our sincere regret that your stay to this Parador was not altogether satisfactory and please have no doubt that we continue working in order to improve the service we offer.Thank you very much por your loyality and we hope to welcome you back in the futue. Please do not hesitate to contact us should you require any other information.We will be delighted to see you again soon!Yours sincerely,Jesús LópezParador Manager
User:chumSF
Trip type: Solo travel
Slim pickings in Melilla
19 Jan 2026
This Parador is not of the chain’s normal standards, but then in Melilla you barely have any competition and choices. My bathroom was yucky with no window and ventilation, so paint was peeling from the ceiling, mold flourished in the caulking between tiles, water leaked every time from the bathtub/shower onto the marble floor rendering it dangerously slippery. Extending into the bedroom itself, it was dilapidated (many broken floor tiles and outdated furniture) and not the cleanest (loose hair found on flat surfaces and dubious stains on the walls). My “Superior” room had a large balcony with pleasant views of Mount Gourougou, but Melilla’s blustery winter winds minimized my use and enjoyment of it during the 1st week of January when I was there. On the plus side, the bed & linens were comfortable, and the Reception staff were responsive and tried to please.
Parador de Melilla, Agency / Consultant at Parador de Melilla, responded to this review
Dear client, Thank you very much for sending your opnion in relation to your stay at the Parador de Melilla one of the fundamental values of our company is to offer quality, personalised guest services. We are happy that the view, staff and the beds pleased you. Regarding the facilities we inform you we are making efforts to get better the Parador making continuos improvement works to order to modernize them. We hope to welcome you back to one of our hotels and restaurants. Please do not hesitate to contact us should you require any other information. We will be delighted to see you again soon! Yours sincerely, Jesús López Parador Manage
User:StingerNett
Trip type:
12 night stay
01 Nov 2025
Best hotel in Melilla and we will be back soon. Superb views across the old town, city and port. The sunrises and sunsets were awesome. Lovely food, friendly and attentative staff and well located for clean, fresh air.
Parador de Melilla, Agency / Consultant at Parador de Melilla, responded to this review
Dear client Firstly I would like to thank you for taking the time to send your opinion in relation to your stay at Parador de Melilla . One of the fundamental values of our company is to offer quality, personalised guest services. Receiving positive feedback such as yours gives us great satisfaction and I kindly ask for your permission to share it with all our team.We hope to welcome you back in the future. Please do not hesitate to contact us should you require any other information.We will be delighted to see you again soon!Yours sincerely,Jesús LópezParador Manager
User:Marco77Traveller
Trip type:
Short Break
18 Oct 2025
Spent a very pleasant couple of days at Parador de Melilla, peaceful location with good views over the city and surrounding area. Excellent breakfast with options of egg dishes a la carte. only a few minutes walk into the town centre, a few minutes more to the very interesting Melilla la Vieja
Parador de Melilla, Agency / Consultant at Parador de Melilla, responded to this review
Dear client Firstly I would like to thank you for taking the time to send us your opnion in relation to your stay at Parador de Melilla . One of the fundamental values of our company is to offer quality, personalised guest services. Receiving positive feedback such as yours gives us great satisfaction and I kindly ask for your permission to share it with all our team.We hope to welcome you back to one of our hotels and restaurants. Please do not hesitate to contact us should you require any other information.We will be delighted to see you again soon!Yours sincerely, Jesús López Parador Manager
Melilla, Melilla
About Parador De Melilla
User Rating & Reviews
21 Mar 2026
31 Jan 2026
01 Nov 2025
18 Oct 2025
0204 505 9777