Bluesea Playa Azul

Recent Reviews: 1947

• User:Slarti B

  Trip type: Couples

  Give this hotel a miss

  29 May 2026

  The hotel hasn't changed its location so all's good in that respect. What has changed is the quality of the food and drinks, especially if you opt for all inclusive and the staff, they didn't seem to fussed about helping you.The quality and variety in the restaurant, especially lunch and evening were in my opinion below the standard I'd expect from a one star hotel, never mind three.We were their last year 2025 and the high overall rating the hotel was well deserved when it was under Seth ownership. Unfortunately our trip this year 2026 did not go so well.Staff just shrugged when asked anything but the simplest of queries. A glass of Sangria is according to them red wine and sprite or Fanta lemon. The food was that bad we ate out after trying it for two days.We opted to "upgrade" to a bungalow, please take our warning and don't. The patio door runners were square, not round, the shower one minute was cold, the next scalding, flush the loo and the sink tap stopped so you had to wait to wash your hands.I could go on, but I'll leave you to imagine how bad it could be, then let you know it was worse.

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• User:Louise T

  Trip type: Couples

  Not as bad as some of the reviews on here

  26 May 2026

  Was a bit worried as received an email 6 days before our stay from Jet2 to say that the upgrades that were advertised for 2026 had not been done. I was asked if I would like to stay and get £100 compensation, go to another hotel or cancel and receive a full refund. I did say that only 6 days notice with working a full time job, having to book annual leave and put dogs in kennels, being given only 6 days notice was not good enough. I stayed on the phone with Jet 2 for about an hour and they did offer a couple of alternative hotels but I decided we had booked this one due to the stunning location so would stick with it. I then looked at the most recent reviews and they were dreadful, so that put a bit of a downer on the countdown to the holiday. We arrived at the hotel the following Saturday and check in was pleasant and the room small but clean. Food ok-ish but they could do better. Not much of a selection of deserts (melon and cake). Pool is lovely apart from the unstable slabs which make a noise as soon as someone walks over them. The centre of the village is small but plenty of restaurants and bars if you fancy getting away from the hotel. Bus to the capital Mahon runs every hour from just up the road, well worth a visit. The outside of the bar area is not cleaned very often and there are cups/glasses that have been left for hours or even overnight. Needs a few tweaks but think they will get round to making it as is should have been and we would go back! Hotel Manager, Owner at BLUESEA Playa Azul, responded to this review Dear Louisets, Thank you for reviewing your visit to our hotel.We’re glad your check-in was smooth and you found your room clean. It’s wonderful you enjoyed exploring the nearby restaurants and convenient bus access to Mahón.However, we sincerely regret that some aspects of your stay did not meet your expectations. We apologize for the pre-arrival communication challenges and any shortcomings in dining options. Our team is prioritizing maintenance updates to enhance areas like the pool surroundings and bar cleanliness.We’re thrilled our location’s serene views and proximity to Cala’n Porter’s charm made your stay memorable. Your insights are invaluable as we continue refining our services during renovations.We do hope to welcome you back for an improved experience.Best wishes,BLUESEA Playa Azul

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• User:Beverley R

  Trip type: Couples

  bluesea playa azul calan porter

  23 May 2026

  dreadful. hotel not ready . no wifi working. health and safety regulations non existent. hygiene ok. restaurant dangerous, no food labelling allergens nuts gluten etc cheapest food served , desserts cheap cake supplied. restaurant staff great, reception staff very frosty , dont smile , couldnt care less about any complaints. dirty blue algae covered sun beds.dirty old and torn balcony chairs , not safe to sit on .if i could give no stars for this fawlty towers hotel i would . Hotel Manager, Owner at BLUESEA Playa Azul, responded to this review Dear Beverley, Thank you for taking the time to share your feedback with us.We appreciate your recognition of our restaurant team's efforts to provide attentive service.However, we sincerely apologize that your experience fell short in other areas. Our ongoing renovations aim to elevate guest comfort, and we regret any temporary inconveniences you encountered. We take food safety protocols seriously and will reinforce allergen communication practices. Your observations about room furnishings and staff interactions have been shared with relevant teams to ensure corrective measures align with our service standards.We hope to welcome you back for an improved experience.Kind regards,BLUESEA Playa Azul

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• User:Scarlett C

  Trip type: Solo travel

  Playa Azul Hotel Review – Stayed 6th–13th May (Solo Traveller / Half Board)

  20 May 2026

  I stayed at Playa Azul Hotel between 6th–13th May for a week. Before travelling, I did plenty of research and noticed a lot of conflicting photos online showing the hotel looking very different depending on the website. I went prepared and with realistic expectations, but I completely agree with other guests that travel websites should not be allowed to use misleading or AI-generated images that do not reflect reality.Like many guests before me mentioned, my room was not ready until 3pm despite arriving around midday. Fortunately, I had expected this, so I used the time to explore the local area, find nearby supermarkets and a tobacco shop, and relax by the pool until check-in.I booked as a solo traveller and paid extra for a sea-view room — and honestly, it was probably the best £40 I spent. I stayed in room 205, overlooking the pool, beach and sea, and the views were absolutely stunning. The balcony was spacious and genuinely beautiful.The room itself, however, was surprisingly small. It was manageable for one person, but not especially spacious. Interestingly, after I had fully paid for my stay, my brother decided he wanted to join me for part of the holiday. I contacted the hotel directly by email, and to their credit they responded promptly, confirming it would be possible to add him for an additional fee payable on arrival. We eventually paid for his stay when he arrived on my fourth day.What surprised me slightly was that, although the hotel was clearly not at full capacity, we were not offered a larger room once there were two of us staying. We managed perfectly fine and found a way to coexist, but I would not recommend this room size for two people who value personal space, particularly regarding the bed and wardrobe storage.There were several smaller issues in the room. The safe was not lockable, and the only electrical appliance was a small fridge that became incredibly noisy at night — honestly sounding like a helicopter trying to land in the room — so I ended up switching it off overnight. There was also no kettle, and when we asked about hiring one, we were told none would be available until the following week.The room itself was kept clean, with beds made daily and towels changed when requested. Housekeeping generally did a good job. We were also given eco-cups with a €1 deposit, although unfortunately both cups disappeared after housekeeping had cleaned the room.As others have mentioned, some of the poolside tiles were loose, and from my balcony I could hear people walking over them. This personally did not bother me, but I can see how it might become irritating for some guests.I had also read many comments about the single, noisy lift, but I was fortunate that my room was located far enough away that the noise never reached me, and I never had difficulty using it.One thing I intentionally limited was interaction with the reception staff. I simply did not get a particularly welcoming or helpful vibe, and it often felt as though guest concerns were not a priority. Because of that, I decided early on that my holiday mindset would matter more than staff attitude — I was not going to allow that to ruin my break.Unfortunately, the biggest disappointment by far was the food.We stayed half board, and I genuinely did not realise breakfast could be so disappointing until this trip. Food was often cold, lacked variety and simply felt uninspiring. My brother initially thought I was exaggerating before he arrived, but after trying it himself he apologised for doubting me! Dinner was even poorer, and we ended up eating out most evenings.One particularly concerning incident happened during breakfast when a guest suddenly fell from his chair because one of the garden chairs broke beneath him while he was eating. The chairs were replaced with sturdier ones immediately afterwards, but this should never have happened in the first place and was unacceptable to witness.Small issues also appeared elsewhere around the hotel. For example, when we asked the bar for shots, we were told they could not serve any because they had no shot glasses, despite alcohol being clearly available behind the bar. None of these things ruined our stay personally, but I met several other guests — especially older couples — who were genuinely upset because these smaller disappointments gradually accumulated and became real holiday spoilers for them.Overall, my honest opinion is that the hotel did not feel fully prepared to open for the season, and I sincerely hope improvements are made.That said, one thing Playa Azul absolutely excels at is location.If you love easy beach access and spectacular sea views, this location is hard to fault. Two supermarkets are within around five minutes' walk, and there is a convenient nearby bus stop with a roughly 29-minute journey to Mahon, which made exploring very easy. Coastal walks in the area are stunning, with views truly worth experiencing.However, visitors with walking or mobility difficulties should be aware that the area involves plenty of hills and slopes.And finally, a practical tip for smokers visiting before June: the local tobacco shop may still be closed, meaning you will likely need to travel to Mahon to buy cigarettes.Final thoughts:This hotel will divide opinion. For me, mindset made a big difference. I focused on the positives — especially the breathtaking views and fantastic location — and still enjoyed my holiday. However, there are undeniably areas needing improvement, particularly food quality, maintenance and guest service. With better preparation and management, this hotel could be much better than what I experienced. Hotel Manager, Owner at BLUESEA Playa Azul, responded to this review Dear Scarlett, Thank you for taking the time to share your feedback with us.We're delighted you appreciated your sea-view room and found the balcony's perspective as captivating as we do. Our team takes pride in maintaining clean, welcoming spaces, and we're glad this aspect contributed positively to your stay.However, we sincerely apologize that your experience fell short in some areas. While our rooms are designed for comfort within their 20-22m² layout, we understand space preferences vary. We've noted your observations about room amenities and dining experiences, which we'll review carefully. Our staff remains available around the clock to address any immediate needs during stays.On a positive note, it's wonderful that our prime coastal location served your exploration needs well. The easy beach access and nearby conveniences truly showcase Cala'n Porter's charm, as you kindly highlighted.We hope to welcome you back for an improved experience.Kind regards,BLUESEA Playa Azul

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• User:Triggersbrush

  Trip type: Couples

  A nice break.

  18 May 2026

  We stayed for a week and whilst there were aspects of our stay which could have been better, our experience was certainly not as has been portrayed in other reviews. Our room was very clean, the staff in the bar and restaurant were very pleasant as were the cleaning staff. The WiFi wasn't working when we arrived but that was a technical issue and was resolved after a couple of days and was absolutely fine thereafter, even in our room. The food selection was limited but it's a relatively small hotel so I guess it's impractical to have a huge selection and then have lots of waste. What food there was was pleasant enough although as has been mentioned no labels which I see from the previous review is now in place. The multiple comments about no kettle in the room is a bit unfair in my opinion as it did state in the hotel information online that there were no kettles in the room. The beer was the best I've had at an all inclusive hotel so I was very happy with that although I would have preferred a proper glass while at the bar, don't mind plastic for the pool area. The location was great, we had a sea view and looked over the valley to a lush green wilderness. Some nice bars and coffee shops nearby if you like to go wandering. We enjoyed our stay, the issues we encountered were small and not worth getting worked up about really. I hope this is reassuring for anyone who is heading there. Hotel Manager, Owner at BLUESEA Playa Azul, responded to this review Dear Guest, Thank you for providing us with your candid feedback.We’re delighted your room met our cleanliness standards and that our bar and restaurant teams made your stay enjoyable. Our staff takes pride in creating welcoming environments, and your recognition means a great deal.That said, we regret any inconvenience caused by the dining options. While our compact size limits extensive buffets, we prioritize fresh, seasonal ingredients to minimize waste. We’ve also noted your preference for glassware at the bar and will explore practical solutions.Nonetheless, it’s us you appreciated our prime location overlooking Cala’n Porter’s natural beauty. The nearby cafés and coastal trails perfectly complement our commitment to relaxed, authentic experiences.We hope to have the opportunity to welcome you back to our hotel in the future. Kind regards,BLUESEA Playa Azul

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