Royal Son Bou Family Club

Recent Reviews: 2213

• User:Terri-Ann M

  Trip type: Family

  A Perfect Family-Friendly Haven – We'll Definitely Be Back!

  09 Nov 2025

  As first-time parents of a 2-year-old, we were nervous about finding a hotel where we could truly relax without worrying about judgmental looks when our son had a meltdown, made a mess, or got a bit noisy. This hotel exceeded all our expectations and put every worry to rest.From the moment we arrived, the staff made us feel completely welcome. Highchairs were offered immediately at every restaurant, nappy bins were conveniently located in dedicated areas, and the thoughtful touches were everywhere. Our son has a severe egg allergy, and the team went above and beyond - offered custom menus and clear allergen information with simple graphic images showing egg, dairy, soy, at food statins. It made dining stress-free and safe for him.The food was absolutely amazing! The themed nights added an extra layer of excitement to our evenings, and the omelette station at breakfast was always my morning go to. The restaurant staff were wonderful and always made our son Joel feel special—those little gestures meant the world to us. We opted for half board, which worked perfectly for us—we ate well at breakfast and dinner, and simply picked up some bread from the local shop across the road for a midday snack. Since we don't drink much, this was also more cost-effective. The beach is stunning, and sun beds are available at Ses Garces, which also serves delicious food. Often, we would just park up with towels by the sea edge. We stayed in a Hooky Royal Pool View room on the first floor. I was initially concerned about being on the first floor assuming I'd get little view of the pool, but I was completely wrong - it was fantastic! I could see my wife and son playing in the pool from the balcony, which was a lovely bonus.A huge shout-out to the kids' club staff! We usually joined with our son for activities to get out of the sun, but we were so impressed by how attentive and caring they were with all the children, especially those who were dropped off. It's a tough job, and they did it brilliantly.We can't comment much on the nighttime entertainment since our son was in bed early, but it looked fantastic from what we saw. We're looking forward to experiencing it properly on our next visit!While our stay was fantastic, here are a couple of small suggestions that might enhance the experience for future guests:- We discovered helpful facilities like nappy bins and water stations during our stay, which were brilliant. It would be great to receive a simple information sheet at check-in highlighting these family-friendly features so guests can make use of them from day one.- I had requested a top-floor room in the booking notes, which wasn't mentioned at check-in. While I know requests aren't always guaranteed, a quick acknowledgment - even just to explain availability would be appreciated. That said, I'm probably being a bit picky here, and our first-floor room turned out to be wonderful anyway! Final Thoughts: This hotel felt like a home away from home. We're not usually the type to visit the same place twice - we love trying new destinations, but we've already booked to return in 2026 for 9 nights instead of 7. If you're looking for a relaxed, understanding, and supportive environment with guaranteed great service, this is the place for you. Highly recommended for families! Nicky Nicolai, Atención al cliente/recepción at Royal Son Bou Family Club, responded to this review Dear family,Thank you so much for taking the time to share such a heartfelt and detailed review. Reading your words truly warmed our hearts — it means a lot to know that your first family holiday with your little one felt relaxing, safe, and enjoyable from start to finish.We’re delighted that you felt so well cared for by our team, especially regarding your son’s allergy needs. Ensuring that all our guests can enjoy mealtimes with confidence is something we take great pride in, and your kind recognition will be shared with our kitchen and restaurant teams.It’s wonderful to hear that you enjoyed the variety of our themed dinners, the breakfast omelette station, and the family-friendly atmosphere throughout the resort. We’re equally happy that your room with pool view exceeded expectations and allowed you to enjoy those special family moments right from your balcony.A big thank-you as well for highlighting our kids’ club team — they will be thrilled to know that their efforts made a difference in your stay. We also appreciate your thoughtful suggestions about providing an information sheet for family facilities and acknowledging room requests; feedback like this helps us to keep improving.We’re honoured that you’ve already chosen to return in 2026 for a longer stay — the greatest compliment we could receive! We can’t wait to welcome you and your family back to your home away from home here in Son Bou.With warm regards,

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• User:Carly P

  Trip type: Family

  An excellent choice for families!

  10 Oct 2025

  We visited as a family with our 2 year old daughter in mid September. I had read lots of very positive reviews prior to booking the hotel & I have to say I was not disappointed. The hotel has thought of almost everything you would need with children. The animation team are very engaging and the activities on offer are excellent. Our daughter loved the pony trek and the mini disco each evening. The shows were of a good standard - especially the Disney show which my daughter (and all the other children) loved. The whole hotel is kept very clean and well maintained. It is clear that the staff work very hard and everyone we engaged with was friendly and welcoming. The table service at the shows in the evening is definitely better the closer to the bar you get however, the menu is extensive and very well priced. We found the food of excellent quality and never struggled for anything to eat. The cooking stations and themed evenings were well thought out and all enjoyed. My daughter (and I!) loved the ice cream on offer every dinner and the plastic cutlery, plates etc on offer for her were much appreciated. We never had a problem with sunbeds even at midday and found that only a handful of people bothered to reserve beds at all. The walkway to the beach is a little tricky underfoot but once there the beach is beautiful. The sea is very clear and shallow and we all felt perfectly safe for many metres out! There are two supermarkets and a car hire shop directly opposite the hotel which is very handy. Both supermarkets are well stocked. The hire car company accommodated us with a car the next day with a complimentary car seat. We visited the local zoo which was a lovely way to spend an afternoon out. Our room was a 2 bedroom Cuqui (we emailed the hotel ahead to update from one to two bed) and there was ample room for the three of us. The rooms are not the most modern but they are light, with plenty of storage and comfy beds. In summary we absolutely cannot fault this hotel & will be looking to return next year. Well done Royal Son Bou! Keep up the good work! Ps: If I could offer one improvement it would be to consider offering a drinks service around the main pool. For us, it was the only thing really missing. Nicky Nicolai, Atención al cliente/recepción at Royal Son Bou Family Club, responded to this review Dear family,Thank you very much for your wonderful and detailed review. We are truly delighted to know that your family holiday at the Royal Son Bou Family Club was such a positive and memorable experience.It’s a real pleasure to hear that you enjoyed the cleanliness and upkeep of the hotel, the friendliness of our staff, and the variety and quality of our food. We are especially happy to know that your daughter loved the pony trek, the mini disco, and our evening shows — the Disney performance is indeed a favourite among our youngest guests!We are also glad that you appreciated the family-oriented facilities, such as the children’s tableware, the ice cream selection, and the spacious Cuqui apartment. Thank you for your thoughtful suggestion about adding a drink service around the main pool; it’s a valuable idea that we will take into consideration for future improvements.Your kind words are a great motivation for our entire team, and we would be honoured to welcome you and your family back next year for another unforgettable holiday in Menorca.Kind regards,Nicky Nicolai – Guest Relations Manager

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• User:Filipa B

  Trip type: Family

  Not so good as people say

  09 Oct 2025

  The staff is very nice, specially at the restaurants and the animation team, however the hotel in October is focused on the german tourist onlyu which means that you can have dinner from 6 untill 8pm, or until 9pm. Latins leave the beach by 7 or 8pm, so for us it was terrible, having to rush everything with the so we could have meal that was already paid. The restaurants lack basic kids food like burguers, but always have sausages (it must be for germans clients). At 10pm everything is dead and closed. Not even music you can hear at the Bar. The hotel focus on children indeed, but they could have a sports bar for parents to enjoy themselfs too! The all inclusive is not that inclusive at all! From such a large list of ice creams, kids get to choose 6 of them, pizzas you can pay a la carte, pastas as well. Drink on the bar are made careless, and so on. I will not return. Nicky Nicolai, Atención al cliente/recepción at Royal Son Bou Family Club, responded to this review Dear Family,Thank you very much for taking the time to share your thoughts following your recent stay with us. We truly appreciate your kind words about our restaurant and entertainment teams, as well as the opportunity to clarify a few points regarding your experience.As a hotel that welcomes guests from many different countries, we always strive to adapt our services and schedules according to the majority of families staying with us at each stage of the season. For this reason, restaurant opening times may vary slightly depending on the period and guest profile.Our children’s buffet changes daily and sometimes includes hamburgers, although we also aim to provide a variety of healthy and balanced choices for our younger guests.Please note that during this time of year, evening entertainment ends around 10:30 p.m., as most of our guests are families with very young children who tend to return to their rooms earlier. However, our bar remains open until midnight, offering a relaxed atmosphere for adults to enjoy.Regarding our ice cream selection, the all-inclusive programme features 8 flavours of scoop ice cream and 9 different types of packaged ice cream. In our main restaurant, Los Olivos, there are always two different varieties of pizza and pasta available at both lunch and dinner.We are sorry if these details were not fully clear during your stay and truly appreciate your feedback, which helps us to continue improving and adjusting to the needs of all our guests.Thank you once again for visiting us. We regret if we were not able to meet your expectations in every aspect, but we hope you still took home pleasant memories of your time at the Royal Son Bou Family Club.Kind regards,Nicky Nicolai – Guest Relations Manager

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• User:Katie A

  Trip type: Family

  Fantastic Family Holiday

  30 Sept 2025

  We had a fantastic week at the Royal Son Bou. This hotel is perfect for young families with so much for kids to do. My son loved the kids club area and asked to go everyday. The pools were beautiful and my son also loved the kids pool with the pirate ship and slides. The food was fantastic definitely one of the best all inclusives we've been to with fresh Italian pizza fresh risottos and paella every day cooking stations etc lots of fresh fish and meat and was all lovely and hot and very tasty (we've been to many where food can be bland and cold) we were very impressed. Staff were amazing so friendly and welcoming and went out of there way to greet you and interact with you restaurant staff especially i thought worked very very hard. Resort is very clean and rooms are cleaned every day cleaners are great. Rooms very comfortable and beds lovely we slept very well. The hotel has also thought of many little things to make your holiday easier like chromecast in rooms, water stations around the hotel, high chairs and cots included, booster seats in restaurant and children's equipment and plates for meals. Nappy change in toilets in main area and kids club. Also direct access to beach which is great under the tunnel. We also did the pony riding with the kids club which was super special thank you and was free of charge. We had an amazing week and would definitely return thank you. Nicky Nicolai, Atención al cliente/recepción at Royal Son Bou Family Club, responded to this review Dear Katie,Thank you so much for your wonderful and detailed review of your family holiday at the Royal Son Bou Family Club. We are absolutely delighted to know that you and your family had such a fantastic week with us.It is especially rewarding to hear how much your son enjoyed the Kids Club and the pirate ship pool, and that our entertainment and activities made his holiday so memorable. We are also very pleased that the variety and quality of our food, from fresh pizzas and risottos to paella and grilled dishes, exceeded your expectations.Your kind words about our staff, both in the restaurants and throughout the hotel, mean a great deal to us — we will be sure to share your appreciation with the entire team. We are equally glad that you valued the cleanliness of the resort, the comfort of the rooms, and the many small details we provide to make holidays easier and more enjoyable for families.It was a pleasure to have you with us, and we truly look forward to welcoming you back for another unforgettable family holiday in Menorca.Kind regards,Nicky Nicolai - Guest Relations Manager

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• User:P5056UIteresap

  Trip type: Friends getaway

  Quiet, hilly resort, not for those with mobilty issues.

  28 Sept 2025

  The apartment living area was quite small, bedroom and bathroom fine, be warned there are lots of steps and slopes in and around resort. Unfortunately I didn't read the resort info fully or I wouldn't have booked because of poor mobility. Area has little to offer except a lovely beach, however it is quite rocky.Meals well breakfast was okay & you could get a take away box for bits to take to beach or wherever. We were half board and evening meals weren't very nice.Pool area was nice also had a baby pool nothing much for older kids though, certainly not what I would class as a family club except for small children. All areas were kept clean, drinking water was available from water fountains around the pool.Entertainment was ok and staff were generally nice. There was easy access to a local bus . We used bus to go to both ends of the Island very easy to use but not very regular, every hour on average. Not a place I would return to as too quiet for me, lacking anything of interest locally. Quite expensive for half board we paid probably £200 more than AI in Majorca recently. Nicky Nicolai, Atención al cliente/recepción at Royal Son Bou Family Club, responded to this review Dear family,Thank you very much for sharing your detailed feedback about your recent stay at the Royal Son Bou Family Club. We are pleased to know that you appreciated the cleanliness of our facilities, the pool areas, the availability of water fountains, and the friendliness of our staff.At the same time, we are sorry to hear that some aspects of your stay did not meet your expectations, particularly regarding the mobility challenges around the resort. We understand how important these factors are in making a holiday comfortable, and we value your comments as they help us to identify areas for improvement.Your observations about the activities for older children will be shared with the relevant department. Our aim is to continue enhancing our offer so that families of all ages can enjoy their time with us to the fullest.We truly regret that your overall experience was not as positive as you had hoped, but we are grateful for your constructive comments. They will certainly assist us in our ongoing efforts to improve.Kind regards,Nicky Nicolai - Guest Relations Manager

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