About Hotel Murcia Rincon De Pepe, Affiliated By Melia
Location
Around this property:
Centre
1 km
User Rating & Reviews
Value
Rooms
Cleanliness
Service
Excellent
438
Very Good
378
Average
108
Poor
22
Terrible
20
Recent Reviews: 966
User:Thomas B
Trip type: Couples
Initially looks like a nice Hotel. But
02 Jan 2026
Hotel Room initially ok, but shower is a safety hazard it’s either cold or very hot water, no constant temperature at all. Both shower types not fit for purpose. This is a major problem that should be easily solved ?No working AC in the room, too warm even in winter. No safe in room, but advertised that there is ?No tea or coffee facility in room,Hotel restaurant is shocking. Please see restaurant reviews.Staff pleasant.
Maria , Other at Hotel Murcia Rincon De Pepe Affiliated By Melia, responded to this review
Dear Mr. Thomas,Thank you for taking the time to share your experience following your stay at Hotel Rincón de Pepe Affiliated by Meliá. We appreciate your kind words regarding our staff, and we regret that several aspects of your stay did not meet your expectations.We take very seriously your comments concerning the shower temperature, air conditioning, in-room facilities and overall comfort. Please allow us to inform you that we are currently immersed in a progressive renovation process of our rooms and common areas, and your feedback will be carefully taken into account as part of these improvements, with the aim of offering a safer and more comfortable experience to our guests.Regarding our restaurant, we would like to highlight that it is a well-known reference in the region, recognised for its traditional cuisine and quality products, with 100 years of history. Nevertheless, we respect all opinions and will also take your comments into consideration as part of our continuous improvement process.We appreciate your feedback and hope that, in the future, you may give us another opportunity to provide you with a much more satisfactory experience.Kind regards,María Fdez. de ValderramaGuest Experience
User:Kevin P
Trip type: Couples
Noisy Neighbours!!!
08 Dec 2025
The hotel appearance and room layout especially are first rate.Unfortunately however the whole experience of our stay was frustrating and disappointing.We arrived at 1.30 pm prior to the stated check in time of 3pm and accepted our room wouldn’t be ready, the receptionist said she would ring when ready which didn’t happen, but as we where going for lunch it was no inconvenience.We returned at 5pm to find our room was still not ready and told it would be in 5 mins, over the next 20mins other clients arrived and checked in, eventually we got our room, never any apology though.The room itself was clean, modern and well laid out, unfortunately the noise from across the road at a disco/restaurant was very loud, our room on the 2nd floor felt like we where in the bar itself.This was annoying but never did we expect it to go on until early morning, people eventually leaving at 4am, then along came the refuse truck collecting all the boxes piled high in the street.The ultimate aim for any stay is a peaceful night, plenty of sleep, me and my wife got little more than a few hours.Clearly someone else had checked in rejected the room so it had to be re cleaned, we should have done the same.Don’t stay in this hotel if your room is at the rear, it’s the worst noise ever encountered in stays all across the world, if you do bring ear plugs!
CALIDAD RINCON DE PEPE, Marketing at Hotel Murcia Rincon De Pepe Affiliated By Melia, responded to this review
Dear S9017DGkevinp,Thank you for taking the time to share your experience at our hotel.We apologise for the wait regarding the room and the noise incidents. We have taken note of all your comments so that we can continue to improve.Kind regards
User:BluebellGalway
Trip type: Couples
Great hotel in a central location
12 Nov 2025
This is a very nice hotel right in the centre of Murcia. Nice lobby, the room is very modern and well equipped including Nespresso coffee machine. Beds comfortable, everywhere is clean. Breakfast is varied and of good quality. Got good value (note it was in November). Even though hotel is in the city centre, it's very quiet.
CALIDAD RINCON DE PEPE, Marketing at Hotel Murcia Rincon De Pepe Affiliated By Melia, responded to this review
Dear BluebellGalway,Thank you very much for taking the time to share your stay with us.We are delighted to hear that you enjoyed your stay.Thank you for appreciating our attention to detail.We hope to see you again very soon.Warm regards from the entire
User:Batty38
Trip type: Couples
Nice hotel close to the center
12 Jul 2025
Hotel was well situated right next to a Mercado gastronómico with lots of different types of food to eat. It is also right across the cathedral and city centre. The reception desk was pleasant and helpful. Room/hotel was clean. A/C worked well and was cooling (July). The only downfall, as with most city hotels in Europe, was the parking. The parking for the hotel was a few blocks away, we had to park in front of the hotel, bring the luggage down, and then continue to the parking. Also, there were homeless people around. Although I feel safe, it was concerning to see homeless people sleeping on the floor right across from the hotel.
CALIDAD RINCON DE PEPE, Marketing at Hotel Murcia Rincon De Pepe Affiliated By Melia, responded to this review
Dear Batty38,Thank you for your time and review.We are glad to read that you enjoy our hotel and the location. About parking we couldn't build it on the underground because of the remains of the arabic wall.We hope to see you soon. Kind regards.
User:Nonn W
Trip type: Couples
Great location but a bit underwhelming
22 May 2025
Hotel is in a great location. Our room was very large with an outside seating area . Great storage area for clothes.Great big bed with comfortable mattress and pillows etc. Quiet. Lovely bathroom with robes and slippers. But one bottle of water throughout the stay. Others available in fridge which would have to be paid for.. However the whole experience was somewhat underwhelming. The very modern reception was unwelcoming. No atmosphere whatsoever. The cellar bar was dark and unwelcoming. Not a place to go for a quiet drink. So much more could have been done with the communal areas of hotel. The room was great , the breakfast was very tasty with great range of choices . But somehow it wasn't the usual 4 star experience for us sadly.
CALIDAD RINCON DE PEPE, Marketing at Hotel Murcia Rincon De Pepe Affiliated By Melia, responded to this review
Dear Nonn,Thank you for taking the time to share your experience.We are sorry to hear that you had this impression of our hotel. Our nightclub ‘La Muralla’ is one of the reference places in the area, as a quiet place we recommend our customers the bar or our restaurant.Best regards.