Nice hotel, close to the citycenter, nice rooms, fine breakfast.
Paqui Porras Garcia, Owner at Sercotel Alfonso XIII, responded to this review
Dear guest,Thank you for your kind comment.We’re delighted to know that you found our hotel a good place to stay, with its convenient location close to the city centre, nice rooms and enjoyable breakfast.We truly appreciate your feedback and hope to have the pleasure of welcoming you again on your next visit to Cartagena.Paqui PorrasResponsable de calidad - Quality manager
User:V2516KNsoniam
Trip type: Friends getaway
Lovely place for a short break
14 Sept 2025
Booked a short break. Never been to murcia so decided to give it a try. The hotel is lovely, clean and staff are very welcoming. The rooms are spacious and had everything we needed.
Paqui Porras Garcia, Owner at Sercotel Alfonso XIII, responded to this review
Dear Sonia,Thank you for sharing your experience. We are delighted to hear that you enjoyed your first visit to Murcia, found the hotel lovely and clean, and appreciated the welcoming staff.We are also glad that the room met all your needs and hope to welcome you again on a future visit.Paqui porrasQuality manager
User:SupplyChainMan
Trip type: Couples
3 Days in Cartegena, Spain.
15 Jun 2025
The hotel was welcoming, despite us arriving from Mercia Airport about 22:00.The classic double room was very comfortable, the air conditioning kept the room cool and was quiet.The breakfasts were extensive and the service to keep them well stocked excellent.The whole hotel is very clean indeed.There is a bar, but we did not use it.There is a car park next to the hotel but explore booking a slot rather than just turn up.The Reception Staff were patient, we do not speak Spanish, kind and very helpful.The old City itself is amazing.
Paqui Porras Garcia, Owner at Sercotel Alfonso XIII, responded to this review
Dear Guest,Thank you very much for taking the time to share such detailed and thoughtful feedback. We're delighted to hear that you felt welcomed upon your late arrival and that you found the room comfortable and the air conditioning effective and quiet.It's also great to know that you enjoyed our breakfast variety and the cleanliness of the hotel, which we take great pride in maintaining. We're pleased you found the reception staff helpful and patient — it's important to us that all our guests feel supported, regardless of the language they speak.We appreciate your comment regarding the car park and agree that reserving a spot in advance is the best option, as availability can be limited at peak times.We're glad you enjoyed the charm of Cartagena’s old city, and we hope to have the pleasure of welcoming you again in the future.Kind regards,Paqui PorrasQuality Manager
User:435haukur_
Trip type: Family
Big like
20 Apr 2025
Just got drinks for a dinner later in the evening. Great service and positive enviroment. The staff was great and ready to prepare new drinks and coctails 😘The hotel bar location is great, short walking distance to the harbor and the main shopping street.
Paqui Porras Garcia, Owner at Sercotel Alfonso XIII, responded to this review
Dear Haukur,thank you very much for your kind words. We’re delighted to hear that you enjoyed the service and atmosphere at our bar, and that our team made you feel welcome with their attention and cocktail preparation.It’s also great to know that you appreciated our location, close to both the harbor and the main shopping street.We hope to welcome you again soon.Warm regards,Francisca PorrasQuality Manager
User:Cruiser22166990392
Trip type: Couples
An excellent and friendly hotel
12 Apr 2024
We stayed here for a family wedding and tbh we couldn't fault it for the price point. The staff were friendly and courteous, our room was well equipped and spotless, as was the hotel as a whole. I would recommend a stay if you are in the area as you won't be disappointed I'm my experience
Cartagena, Murcia
About Sercotel Alfonso Xiii
User Rating & Reviews
29 Mar 2026
0204 505 9777