Hotel Eurostars Diana Palace

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Hotel Eurostars Diana Palace

Name: Hotel Eurostars Diana Palace
Address: Avenida Santander, 12, Palencia, spain
Telephone: +44-204-505-9777
Rating: 3.6

Palencia, Spain

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About Hotel Eurostars Diana Palace

location

This hotel affords a charming, central location on the Spanish mainland in Palencia. The town centre with its various shopping facilities, nightclubs, bars and cafes is around 200 m from the hotel. The nearest train station is located around 100 m away and a bus stop is located just 250 m away. In addition, Valladolid airport is within 45 km away.

facility

2 junior suites, 9 single rooms and 54 double rooms are located on 7 storeys and can be reached by lift. Multilingual staff (English, German, French) at the reception desk in the lobby are ready to assist you with check-in and check-out. Services such as a cloakroom, a baggage storage service and a safe ensure a comfortable stay. Wireless internet access is provided in public areas. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. The hotel has wheelchair-accessible facilities. There are a number of shops as well. Additional facilities include a TV room. Guests arriving by car can park their vehicles in the garage or in the car park. Further services and facilities include a 24-hour security service, medical assistance, room service, an alarm call service, a laundry service and a coin-operated laundry. Active guests can make use of the bicycle hire service to explore the surrounding area. Complimentary newspapers are available. The business centre is on hand for guests' business requirements and provides a fax machine.

rooms

Air conditioning and individually adjustable heating ensure that rooms maintain comfortable temperatures. The rooms have a double bed and a sofa bed. Extra beds can be requested. A safe, a minibar and a desk are also available. Guests will also find a tea/coffee station included among the standard features. A direct dial telephone, a television with satellite/cable channels, an alarm clock and WiFi (no extra charge) provide all the essentials for a comfortable holiday. Bathrooms are equipped with a shower, a bathtub and a bidet. A hairdryer and a telephone are provided. As a special feature, bathrooms are also stocked with cosmetic products and a selection of towels. Wheelchair-friendly rooms can be booked. The hotel has 65 non-smoking rooms.

sport

The sports and entertainment facilities at the hotel ensure that guests have plenty of activities to choose from during their stay. There are many ways to relax or stay active at the hotel, including cycling/mountain biking, golf, a gym and hiking.

meals

Dining facilities include a restaurant, a café and a bar. Bed and breakfast can be booked. A generous breakfast buffet and a dinner à la carte are served every day. Staff are also happy to provide children's meals. The hotel also offers special catering options.

Amenities at Hotel Eurostars Diana Palace

Facilities
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  Air conditioning
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  24-hour reception
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  Shops
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  Conference Room
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  Room Service
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  Laundry Service
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  Garage
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  Pets
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  Elevator/ Lift
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  Ironing services
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  Laundry
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  Newspaper
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  Parking
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  Smoke detector
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  Smoking rooms
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  Wifi
Business Center and Conferences
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  Business Center
General Services
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  Concierge
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  Luggage storage
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  Multilingual Staff
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  Pool/ Beach towels
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  Wake-up Call / Service
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  Wheelchair
Hygiene
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  Protective equipment for employees
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  Protective equipment for guests
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  Gym/ Fitness centre
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  First-aid services
Meals
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  Breakfast Buffet
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  Breakfast Served
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  Continental Breakfast
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  Bar
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  Cafe
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  Restaurant
Object Information
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  Fax
Outdoor Activities and Sports
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  Cycling
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  Outdoor sports
Room Facilities
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  Shower
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  Bathtub
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  Hairdryer
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  Minibar
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  TV
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  Closet
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  Room service
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  Toiletries
Security
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  Security Guard

Location

Around this property:

Train Station

100 m

Bars / Pubs

200 m

City Centre

200 m

Restaurants

200 m

Shopping opportunities

200 m

Public Transport

250 m

Nightclub

500 m

Park

500 m

River

500 m

Golf Course

2000 m

User Rating & Reviews

Value
Rooms
Cleanliness
Service

Excellent

Very Good

200

Average

103

Poor

Terrible

Recent Reviews: 464

User:Normy L
Trip type: Solo travel
"My stay was terrible: the room was dirty, full of spiders, extremely hot, and the service was awful.
30 Jun 2026
The room was in very poor condition — it was full of dirt and dust, and the air conditioning window was completely blocked with balls of dust and lint. The room was extremely hot because strong sunlight came through the useless balcony window. The next day I found two spiders in the room and dirt everywhere.I called the owner (Diane) multiple times asking for cleaning, but she said there was no staff available and she came herself with a basin and gloves, only cleaning the AC grille minimally with paper. The reception didn’t answer calls either. The whole experience was terrible.
User:JuRut
Trip type:
Parking is done by elevator, friendly service.
01 May 2022
A convenient short walk away from downtown.Upon my request, an electric kettle was provided in the room. Friendly check in, decent modern room. The parking is done by elevator, only after reporting to the reception--> every parking spot is assigned by the reception.
User:soniablade928
Trip type: Business
Freezing cold can't control
11 Nov 2021
This hotel has easy access to and from the the train and bus station. The room was freezing. I was not able to control the temperature in the room. I went to have a tea and it was freezing in the bar area as well. If you are always running cold I don't recommend staying here because you will freeze.
User:DavisJLionel
Trip type: Couples
Unbelievably poor
22 Mar 2019
This place is an absolute joke. Apart from sleeping in a very minute room. It is closed Friday, Saturday and Sunday. No services whatsoever. The only thing I can thik of is that they cater primarily for Reps and then just rip everyone else off. I know its difficult to get meals etc in some Spanish hotels on a Sunday, but three consecutive days is ridiculous.Must now consider whether Eurostars are worth trusting in the future.The lack of facilities should be clealy advertised. The parking is difficult and involves a lift. Ha ha.
User:Meloquin
Trip type: Friends getaway
Nice hotel, safe parking
26 Jul 2018
stayed for 1 night at the Diana Palace with 4 friends, all on motorbikes. An easy check in, and then we were off to the car park. The lift can accommodate 1 car, or 4 bikes with luggage, there are dedicated spaces for motorbikes, and we didn't really fit, but there were no complaints - this must be one of the safest places we've parked - though it takes a little which for the lift to arrive and go.Room was really modern, and very clean.The hotel is within 10 minutes walk of the main square, so easy to find somewhere to eat and drink.Staff were very friendly, and the breakfast was good, with a range of options, including hot food.