I just returned from a 4 night stay, with a room overlooking La Plaza Mayor. The hotel staff was quite very and helpful. Rooms are simple, modern and very clean; a little on the small side but the views make up for the size! There's also a small minibar in the room. If you need an umbrella, you can rent one for 10 euro which is returned to you when you bring the umbrella back.Location is unbeatable if you want to have views from above of the Plaza Mayor!
User:Stay66648141440
Trip type: Solo travel
Plaza Mayor! Great location.
01 Oct 2024
Perfect location steps from Plaza Mayor. My room was small but adequate for 1 person and wasn’t expensive. The only drawback was a mattress that was indented and should be rotated. Salamanca is a gorgeous little city. I would highly recommend this little hotel.
Rocío Bueno, Dueño at Sercotel Las Torres Salamanca, responded to this review
Dear guestThank you for your review of your recent stay at our hotel, as it will allow us to improve our services. We are glad to see that your experience was positive and that you enjoyed your stay at Sercotel Las Torres.We hope you will visit us again soon and continue to enjoy our hotel.Best regards.Marisol García Guest Experience ManagerSercotel Las Torres
User:B6618VUstever
Trip type: Solo travel
Ridiculously small room
21 Aug 2024
I stayed here last year in September, and had a fine stay. This year I booked through one of the online services and indicated I was traveling alone, but with my dog. I ended up getting a room that was so small that there was no place to put the dog bed they provided. I had to put it in front of the room's door! It was a ridiculous small size and I complained at the desk, but they offered no help whatsoever. Apparently the hotel was full, and it was my bad luck to have booked as a single person. Moral: Don't admit that you are a single person! You'll get the same price in a much better room.
Rocío Bueno, Dueño at Sercotel Las Torres Salamanca, responded to this review
Dear Guest Thank you for your feedback on your recent stay at our hotel, as it will allow us to improve our services. We have different types of rooms with different prices each, we hope to be able to advise you on your next visit so that you can choose the room that best suits your preferences. We are sorry that you were not so comfortable this year. We hope you visit us again soon and continue to enjoy our hotel. Best regards.Guest Experience Manager Sercotel Las Torres
User:linda0012015
Trip type: Friends getaway
Lovely stay!
15 Jun 2024
Excellent location in the centre of Salamanca, just at the Plaza Mayor. Very friendly staff, had a lovely breakfast, rooms certainly OK. Salamanca has lots to offer. Everything within walking distance. Restaurants not far from the hotel (of all prices).
Rocío Bueno, Dueño at Sercotel Las Torres Salamanca, responded to this review
Dear LindaWe appreciate you letting us know your opinion about your recent stay at our hotel. We are delighted to see that your experience has been totally satisfactory at Sercotel Las Torres, since we pursue that goal every day. We hope you visit us again soon, we will be happy to welcome you again.Greetings.Marisol GarcíaGuest Experience ManagerSercotel Las Torres
User:1timbuktu
Trip type: Solo travel
Not as advertised, avoid as solo traveller
04 May 2024
Room not as advertised, not soundproofed, no socket near bed. no bidet, looked at air conditioners and bags of laundry for two night stayCost Euros 70 per night for oneCommon areas, business area of hotel were too cold to useVery unsatisfactory, unpleasant, expensive