4R Miramar Calafell

Recent Reviews: 445

• User:Freedom13430505837

  Trip type: Couples

  Holiday

  13 Sept 2025

  Second stay here. Very disappointed this time. Asked for double room, got x 2 single beds,small corner room. Not accomading with rooms requested when challenged about our situation staff did not dvise or help. Restaurant full at times so some food already gone, coffee machine broke, caused long cues, one toaster between 100s of people. Was a dissappointed end to our holiday. Díaz Quim, Director General at 4r Miramar Calafell, responded to this review Dear Mrs./MR. Freedom13430505837,The staff of the 4R Miramar Calafell Hotel and 4R Miramar Restaurant would like to thank you for your rating and comments.We will continue to work hard to increase your future satisfaction and that of all our guests.Without a doubt, your rating and comments will help us correct those aspects that will allow us to improve and live up to our guests' expectations. For this reason, your comments are considered areas for improvement, and they are appreciated.I am personally sorry that you did not have a good experience this time.We'd be delighted to welcome you back if you decide to trust us again, so we can offer you another, better experience than the one you had this time.The Management

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• User:ElisabethSig

  Trip type: Family

  Don’t come here

  01 Aug 2025

  We have a lot of complaints.Wifi: in our booking it says we should have WiFi included. We didn’t have WiFi one single day! We asked the receptionist and they were very unfriendly and just said that it doesn’t work. Not ok at allRefrigerator: that were also supposed to be included. It wasn’t, we had to rent it for 15 Euros, not ok at all. Breakfast: was very poorly with food and I looked at the pictures on the website, that is not even close what it was in reality. And so crowded with people everywhere and so busy. Safety box: that didn’t work and again, if we wanted to use it, we need to rent it. Not ok at all. Receptionist: all of them, especially Svetlana was not friendly and not service minded at all. Just said all the time that everything is what it is and they can’t do anything about it. We were so unhappy with our stay so we checked out one day before and night before planned. We asked the reception if we can have money back because we checked out one night before, and again, the reception was not service minded and friendly and did not cooperate with us at all and just say no. So crowded with people everywhere, it was awful. Pay the room directly when we comes, that is not how it is done, was very strange! The pool was horrible when it opened, crowded with so many people and not nice This is not a 3 star hotel, it is 2 stars. We don’t recommend it at all, I will never come back.I have emailed the hotell about our complaint and we didn’t not even get an answerCalafell is a crazy tourist village, not cozy at all. Go to Sitges instead and skip this town. Díaz Quim, Director General at 4r Miramar Calafell, responded to this review Dear Ms. ElisabethSig,The entire staff at the 4R Miramar Calafell Hotel and the 4R Miramar Restaurant would like to thank you for your rating and comments.We will continue to work hard to increase your future satisfaction and that of all our guests.Without a doubt, your rating and comments will help us expand the Miramar family and make us more well-known.On behalf of all of us in the Miramar family, I personally regret the inconvenience caused by the lack of Wi-Fi service during your stay. However, the hotel did not have service even for its most basic services, as the outage was external and caused by the service provider. Therefore, the hotel cannot be held responsible.Regarding the minibar and safe, you can find information in our advertisements describing the services offered by the hotel and which of them have a charge.Regarding the staff, I respect your opinion and will follow up on what may have happened on this occasion. However, the entire reception staff has been with the hotel for a long time and is highly valued.Based on what has been stated, there is no reason to refund your stay. Furthermore, this is not a standard practice for compensation by the 4R Hotels Group.We would be delighted to welcome you again if you decide to place your trust in us. This is your hotel and restaurant in Calafell during your next visit to the Costa Daurada. We hope to improve the image offered on this occasion.The Management.

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• User:rache2023

  Trip type: Family

  Pleasant stay!

  22 May 2025

  Upon reading the other reviews I was slightly anxious to come to this hotel! I can truly say as a family of 6, kids ranging from 2 to 15, we have had a great time! We arrived at 9pm and I was concerned I wouldn’t be able to feed my hungry / overtired children… the receptionist suggested going for our evening meal in the restaurant and then checking in afterwards! This was very helpful! We chose to book half board and were happy with the food choices for the breakfast and evening meals. €2.50 for table water but free drinks for breakfast! Food varied and plentiful, typical Spanish style foods and always something for everyone’s taste. Cleaners did a very good job. Check in was easy and reception staff very helpful during our stay. We walked to Lidl every day to get extra drinks and snacks. We also visited the slide which the children enjoyed. There is a giant chess board on floor 2. The pool are is smaller than our usual holiday pool but was often private usage as it didn’t ever seem to get busy. Restaurant staff were lovely, my son spilt a full hot chocolate all over the table one morning and the male in the restaurant cleaned it quickly and told my son it was no problem. Only negatives being some of the food in the restaurant isn’t labelled and the meal times differ for certain days I think (both things weren’t really an issue for us). Ideal location with beautiful beach seconds away! Please don’t be put off by the reviews like I nearly was! I feel we received great value for the money we paid!! Díaz Quim, Director General at 4r Miramar Calafell, responded to this review Dear Mr. or Mrs. rache2023,All the staff of the 4R Miramar Calafell Hotel and the 4R Miramar Restaurant would like to thank you for your assessment and comments.We will continue to work hard to increase your future satisfaction and that of all our customers.We will take your comment on the subject of noises into account.Without a doubt, your assessment and those comments will help us make the Miramar family much bigger and help us to make ourselves known.We will be delighted to have your visit again if you decide to trust us, this is your hotel and restaurant in Calafell, on your next visit to the Costa Daurada.The Management.

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• User:LOU H

  Trip type: Family

  Very Poor Especially the attitude of staff.

  04 May 2025

  If you expect aircon, a fridge. Kids entertainment, a decent kids pool, and friendly staff you are out of luck! One waitress referred to my children as “wasteful tourist pigs!” I complained but nothing was done about it. I complained to Love Holidays to be offered £49 compensation on a £2000 holiday. The aircon was not turned on because “it was not hot enough!” Very clean hotel lovely rooms. Otherwise I would give this a higher rating. Díaz Quim, Director General at 4r Miramar Calafell, responded to this review Dear Mrs./MR. LOU H,The staff of the 4R Miramar Calafell Hotel and 4R Miramar Restaurant would like to thank you for your rating and comments.We will continue to work hard to increase your future satisfaction and that of all our guests.Without a doubt, your rating and comments will help us correct those aspects that will allow us to improve and live up to our guests' expectations. For this reason, your comments are considered areas for improvement, and they are appreciated.I am personally sorry that you did not have a good experience this time.We'd be delighted to welcome you back if you decide to trust us again, so we can offer you another, better experience than the one you had this time.The Management

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• User:Anne A

  Trip type: Family

  Don’t bother avoid at all cost

  01 May 2025

  Don’t bother staff were very rude and you had to pay for water and they hid the drinks and was charging you for other makes of drinks. Please save your money and go somewhere else as there are better places near by. Wall in rooms very thin and can hear everything Díaz Quim, Director General at 4r Miramar Calafell, responded to this review Dear Mrs. anneaX41o5OX,The staff of the 4R Miramar Calafell Hotel and 4R Miramar Restaurant would like to thank you for your rating and comments.We will continue to work hard to increase your future satisfaction and that of all our guests.Without a doubt, your rating and comments will help us correct those aspects that will allow us to improve and live up to our guests' expectations. For this reason, your comments are considered areas for improvement, and they are appreciated.I am personally sorry that you did not have a good experience this time.We'd be delighted to welcome you back if you decide to trust us again, so we can offer you another, better experience than the one you had this time.The Management

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