B&B HOTEL Tarragona Valls

Recent Reviews: 592

• User:Sherbo123

  Trip type:

  Lovely base for the Calcots festival

  06 Feb 2023

  Located a brisk 15-min walk from the centre and station, this modern, clean and friendly hotel was a delight. Typical rooms for this type of hotel with very large beds, all maintained to a high standard.Yes it neighbours a dual carriageway beyond which is an industrial estate, which features a large Kellogg's factory so hardly heavy industry and during our stay it was not an issue. Rooms have air con, so no need to open the window.Friendly staff, welcoming bar and a restaurant which delivered a good breakfast and an evening meal much better than those in the equivalent UK hotel HOTEL CLASS Valls, Director General at B&B Hotel Tarragona Valls, responded to this review Dear Sherbo,Your opinion is, with no doubt, the basis for our daily work. It is because of your comments that we focus on new changes, we accept new challenges and we walk step by step to achieve a better service that makes of your stay an excellent memory.In the name of Class Valls Hotel and its team we want to sincerely thank you for your comments.Magí MallorquíDirector Hotel Class Valls

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• User:Taxidiotis2014

  Trip type: Couples

  Not an upper "class" hotel

  05 Nov 2022

  To start with : Valls is not a nice place and this hotel is located about 2 km from the town centre, next to an industrial area, the main police station and some low-cost housing buildings. Unfortunately, one of the factories nearby emits a very unpleasant, sulphur smell ... not all the time, but regularly. For that reason, you can't leave the room window open, even if inside it is too hot. Of course, we can't blame the hotel for all that ... But although we were supposed to have a "Superior" room, we had no air conditioning, no correctly functioning wifi, no correctly functioning refrigerator and no correctly functioning lighting. The manager will tell we should have complained about all this, but we don't travel to spend our precious time complaining : we just want all these things to be OK from the very beginning ! Moreover, cleaning (esp. of the bathroom) is very superficial and communication with the reception before arrival (via e-mail) was rather unfriendly. For the price we paid (about 115 EUR / night without breakfast) this hotel is just not good. Not good at all ! HOTEL CLASS Valls, Director General at B&B Hotel Tarragona Valls, responded to this review Dear Taxidiotis2014,We appreciate your participation and we are sorry that you do not like our city . We reconfirm that our hotel is located 900m from its nerve center. The hotel is located in a residential area, at no time are low-cost houses as suggested.Unfortunately, the factory that you indicate is very well known and manufactures cereals. Sometimes those smells are unavoidable and it is a fact outside the hotel.We confirm that last October, we installed more new generation WIFI equipment that provides coverage to the entire hotel without exception, we do not understand what could have happened to your computer. As you indicate, if you had notified reception, we would have sought a solution to your problem from day one.Also referring to your comment, we would like to inform you that in the rooms we do not have a refrigerator, but a Minibar (it only maintains the temperature).Finally, we would like to point out that the rates of our hotel are set by the manager and we regret that we cannot adjust them according to you, as indicated in your email.Once again we appreciate your participation.Receive our greetings,Magí MallorquídirectorHotel Class Valls

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• User:MionaPB

  Trip type: Family

  Amazing highly recomend!!!

  17 Aug 2020

  We have stay for 4 nights. The place was very very good! Clean, staff was polite and always with a smille. Close to most of the tourism atractions. Big big pool. Fantatic with the covid new rules. Oh! and the restaurant is very yummy. Tapas and proper food! I can’t recomend it enough! Oh also dog friendly.... Highly recomend!!! El Tast Valls, Director General at B&B Hotel Tarragona Valls, responded to this review Dear MionaPB,our opinion is, with no doubt, the basis for our daily work. It is because of your comments that we focus on new changes, we accept new challenges and we walk step by step to achieve a better service that makes of your stay an excellent memory.In the name of Class Valls Hotel and its team we want to sincerely thank you for your comments.Magí MallorquíDirector Hotel Class Valls

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• User:BarryC2195

  Trip type: Couples

  Good value

  12 Aug 2019

  The hotel was a real surprise much better than I had expected. Very clean very new well appointed and air-conditioned rooms. Price was about €85 for 2 people including two breakfast. I can easily recommend this one. HotelClassValls, Gerente at B&B Hotel Tarragona Valls, responded to this review Dear Barryc2195,Thank you very much for your nice comment and the generous score you give us.For Hotel Class Valls it is a great satisfaction to know that you have enjoyed your days with us and we hope to receive you again very soon.We are at your disposal ,Magi MallorquíDirectorHotel Class Valls

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• User:nick_71_11

  Trip type: Business

  Nice on the whole but noisy nights

  19 Sept 2018

  I stayed in this hotel for three nights on business. First impressions were good - parking was plentiful, and the hotel is well presented from the outside and in the reception. The check-in was really quick (it was 1am so the lack of other guests helped!) and I was in my room within 5 minutes of arriving. The room was spacious, comfortable and modern - not dissimilar to most chain hotels of a similar rating. Nothing very breathtaking but very pleasant. The bed was comfortable and the heating/cooling very effective and easy to use. The bathroom was clean and modern, and this was one of the few hotel showers I’ve used recently that hasn’t flooded the bathroom during use (although it did deliver a burst of freezing water every few minutes). The toiletries provided are a single, wall-mounted gel for hair and body, and there was no lotion or conditioner, but the gel was nice enough. Shoe shine sponges, shower caps and packs of tissues were also provided. There were a couple of small cleanliness issues with the room: the top of the bathroom soap dispenser was extremely dirty, and there was lipstick on one of the glasses in the room. There were two free water bottles in the fridge. The only disappointment with the room was the lack of tea and coffee making facilities, which I would expect even in a 3-star hotel.The room was also quite noisy during the night. Lots of banging and noises like furniture being dragged across a polished floor above, almost constantly. There was also a regular, long, whining/whirring sound. A white noise app and earplugs just about made it possible to sleep through this. We used the restaurant on two occasions. There is a menu in the room which has a wider variety of things than the menu in the dining room. However, I asked for a pizza (mentioned in the room menu but not the restaurant menu) and they served it to me with no problems. This is just as well, as there isn’t the best choice in the restaurant - I didn’t see anything suitable for vegetarians, and a lot of it was fish. My first choice of grilled beef was unavailable on that night. However, the food was very good and service was pleasant and quick. The restaurant did not open until 20:00. I don’t want to present this as a negative, as it’s normal for Spain, but it is something to consider for less Mediterranean visitors who might prefer their evening meal earlier!Wi-fi was really reliable and unlimited, and there was no need to keep logging back in - once connected for the first time, that was it!On the whole I would recommend this hotel, but take ear plugs. HotelClassValls, Gerente at B&B Hotel Tarragona Valls, responded to this review Dear Nick_71_11,Thank you very much for your participation and collaboration in Trip Advisor.Further to your comment it is a pleasure to inform you that all our rooms are soundproofed so we do not understand very well why you have not been able to rest like the rest of our guests. We apologize for the inconvenience this may have caused.We are also pleased to inform you that we have executive / superior rooms in the hotel where we have tea and coffee facilities. In your next visit, we recommend that you request this type of room to enjoy its amenities.In our restaurant we have available to all our customers with some kind of intolerance or allergy our menus with the corresponding indications. If the client still does not find any option that can adapt to his needs, our waiters can offer you other alternatives without any problem.We celebrate that you will enjoy the comfort of our facilities and the WIFI service.We will continue working to improve day by day, always listening to all the evaluations.Thank you again for your cooperation, receive a cordial greeting,Magí MallorquídirectorClass Valls Hotel

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