Hotel Gold River at PortAventura World

Recent Reviews: 3178

• User:chris11223344

  Trip type: Couples

  Location good, hotel average

  11 Sept 2026

  Absolutely great for getting into the park, however the rooms were very small, had a fridge but no tea/coffee making facilities. You also may not be in the main hotel, the wooden buildings outside the hotel are hotel rooms too, and felt like you were being placed in the second class accomodation We went half board, both breakfast and evening meal were average, nothing special. You have to book your meal times in advance and we booked a meal in a cafe in Ferrari Land which was far nicer than the main restaurantThe hotel was more 2* than 4* PortAventura World, Other at Hotel Gold River at PortAventura World, responded to this review We are sorry to hear that your experience did not meet your expectations.

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• User:Victoria S

  Trip type: Family

  Good value for money

  31 Aug 2026

  We booked a package with the hotel directly including return flights to Reus, and a weeks full board stay in a Callaghan’s room for the last week of the school summer holidays. We found it was fabulous value for money, over £1500 cheaper than booking via TUI or Jet2.We chose this hotel as Park access brings you straight out at the Far west area which made sense for us as a family, it had easier access to the restaurants and attractions we were interested in, compared to access at the front. It was a 15 min walk through the car park to access Ferrari land and the water park. The rooms were clean, spacious and the theming was excellent. Better than WDW in my opinion. The room had luxury Rituals toiletries. The room air con was amazing, we had to turn it off at night as we were all shivering under the covers. Air con elsewhere was a bit lacking. The Callaghans main entrance was like a sauna. We found upgrading to full board to be totally worth it, breakfast was very good with lots of choice. We used the dine around options to eat lunch and dinner in the parks or at the pool bar, we only did the evening buffet on our arrival day, it was ok but very busy. The pool bar accepted lunch codes for takeaway ice cream, toasties and drinks so we used most of ours there or as a contribution to Dinner at the sit down restaurants. Our favourites were Raco de Mar, Maranello and Iron Horse. Noodles at Canton were very good and the Pool bar Burgers were lovely. The only meal we didn’t enjoy was the Steak House, it was served cafeteria style by collecting food and then paying, by the time we sat down our starters and mains were cold. All the other quick service sites you paid then collected. There are a few things I think the hotel could improve on before I could rate it Excellent.1. Lack of information on check in - if I hadn’t done research before hand on how to access the park, booking breakfast slots and how to use and generate the QR codes for lunch and dinner I would have really struggled as no one from reception explained this. I saw lots of other guests struggling with QR system. 2. Include pool towels as standard - this is the first time in years I’ve stayed at a hotel without towel cards and/or easy access to swapping towels around the pools. As the rooms don’t have a balcony for drying this would have really helped. We didn’t attempt to get towels as we weren’t offered any at check in. 3. The dining reservations portal only worked if I was connected to the unreliable Park WiFi. I found it only worked on Chrome browser, it didn’t load at all in Safari. PortAventura World, Other at Hotel Gold River at PortAventura World, responded to this review Thank you very much for sharing your detailed feedback. We are delighted to know that you enjoyed your stay, the room, breakfast and dining options.We sincerely apologize for the lack of information at check-in, the issues with the dining portal and the pool towel service. Your suggestions are very valuable to us and will be shared with the relevant teams.We hope to welcome you back again soon!

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• User:Appleflower1994

  Trip type: Family

  Disappointing Experience – Definitely Not a Four-Star Hotel

  30 Aug 2026

• User:ShaunFDon

  Trip type: Family

  I won't be back

  18 Aug 2026

  Had to pay 6euro for baggage locker. They texted us our room number but we couldn't find it because it wasn't in the main building, it was out the back in a wooden shed. In the room there was a small tv, a microwave and a filthy fridge!.no kettle, no cutlery, no cups etc. The air con was non existent. There are no shops near by to buy food essentials and the food at pool bar restaurant was awful. There were no entertainment, just 1 pool table in the bar.....On the plus side, it was near the park, there was loads of sun loungers. I wont be back. PortAventura World, Other at Hotel Gold River at PortAventura World, responded to this review We are sorry to hear that your experience did not meet your expectations.

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• User:DickyT044

  Trip type: Family

  OK, but nothing more.

  17 Aug 2026

  Most things in this hotel were OK, but nothing more. The rooms were basic, with no kettles or tea/coffee-making facilities, and had no terrace/balcony. The air con in the rooms was OK, but not great, whilst the air con in the communal areas was poor, and in the main bar was non-existent. It'd probably help if the doors weren't left open all the time. The breakfast buffet was, again, "OK", as was the evening buffet which we tried once. We hoped to get an a la carte meal at the hotel, but that restaurant was closed. We ended up getting a taxi into Salou or Cambrils most nights instead. The restaurants in the park itself were expensive and chaotic. It's a good base for visiting park, but there's nothing really impressive about this place. PortAventura World, Other at Hotel Gold River at PortAventura World, responded to this review We take your feedback very seriously to improve our services and meet your expectations.

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