Hotel Las Vegas

Recent Reviews: 1272

• User:LYNN S

  Trip type: Couples

  Good hotel

  13 Oct 2026

  Good hotel .near the beach . Rooms are clean . Good views of the pool .

• User:Sylvia P

  Trip type: Couples

  Outstanding

  11 Oct 2026

  This was are 3rd time at the Las Vegas and a have to say it again we have had a great time its less than 5 mins walk to the beach & bars great choice of food meat and fish ,veg,salad and fruit. But its the staff that make this hotel stand out from the cleaning staff to the reception staff it the attenion to detail the cleanliness is outstanding ,credit has to go to the bar an waiting on staff there service is top notch so we will see you again in may 2027

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• User:Tina W

  Trip type: Family

  Stay away from this hotel

  10 Oct 2026

  Food was undercooked pork red complain they try to tell me people eat meat like that you can if you want food poisoning no entertainment during the day put shutters over you at 1130 am while you sitting outside having a drink so the sun you can't have they tell you it's automatically done but after the 2nd time went to complain to reception staff they went to see bar staff they looked for me them it's wasn't automatically again so I was lied to food wasn't very good I had a egg got back to table it was cold quee up like you was at school they need to sort out a better way of queuing up foods was kept clean staff was excellent like that restaurant staff took your plates away before you were fhished I would not stay at this hotel again

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• User:Coastal62523971930

  Trip type: Couples

  Horrendous

  10 Oct 2026

  As I'm sitting in the lobby waiting for 9 hours for pickup to leave was not informed about a late check out upon arrival... reception staff are rude and obnoxious we broke the zip on suitcase rushing to pack .....food is horrendous it lacks flavour and supply......this is second time here this year we were here in may and experience was soooo different....won't be coming back again CALIDAD HOTEL LAS VEGAS, General Manager at Hotel Las Vegas, responded to this review Dear Coastal62523971930,Thank you for taking the time to post your review.Regarding the points raised in your comments concerning check-out protocols, front desk service, and dining provisions, we would like to highlight the following official operational procedures:Check-Out Protocols & Room Availability: Standard check-out times are strictly established and communicated across all booking platforms and hotel registration materials to ensure regulatory compliance and room preparation for arriving guests. Late check-out requests are subject entirely to real-time room availability, occupancy levels, and established administrative fees, and cannot be guaranteed.Front Desk & Service Guidelines: Our front office personnel operate under strict professional standards of conduct and procedural requirements when managing departures, luggage storage facilities, and lobby area guidelines.Catering Operations & HACCP Compliance: Food offerings, menu rotation, and supply replenishment within our dining facilities are maintained in strict adherence to certified HACCP food safety standards and 4-star hospitality quality guidelines.Thank you for sharing your feedback, which has been registered in our quality control records.Sincerely,Quality & Sustainability DepartmentHotel Las Vegas Salou

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• User:mkyni

  Trip type: Solo travel

  Good four star, with room for improvement.

  29 Sept 2026

  Good points:- Clean and comfortable guest rooms with fridge and secure safe.- Lots of communal areas and three pools plus a gym. The rooftop pool is particularly pleasant, although small.- Excellent free WiFi throughout the hotel.- Buffet breakfast and buffet dinner is good, but could be better.- Location is very central, although up a hill, so not suitable if you have mobility issues.- Despite the issues listed below, I understand it's still one of the better hotels in the area, particularly for the price.Areas to improve:- The hotel charges 2 Euros plus a deposit for a beach towel. For a four star hotel, this feels wrong. This policy encourages guests to take bathroom towels to the pool and beach.- The hotel doesn’t provide ice at the bar (unless you’re buying a drink), or have ice-machines. In a hot destination, at a four star hotel, I expect to be able to get ice for free.- Poor choice of food if having dinner after 8pm as chefs don’t replenish most food, so you need to arrive early, meaning the dining room is packed!- A full drinks menu should be provided at dinner time, so guests can understand options and prices. I'd say 90% of guests just ordered bottle water.- No tissues are provided in the bathroom – this is a basic necessity in a hotel.- Access to new clean towels should be made easier.- TV channels need improving in some rooms. - Unwillingness to extend check-out, even by only one-hour, was disappointing.- Left luggage should have bag tags, it’s currently relying on honest guests not to take other bags. Hotel Las Vegas Salou, General Manager at Hotel Las Vegas, responded to this review Dear mkyni,Thank you for your review and for rating your stay 7.0/10. We appreciate your detailed comments regarding your stay at Hotel Las Vegas.While we are pleased that you enjoyed our clean and comfortable rooms, pool areas, Wi-Fi, and overall value, we would like to address the specific points you raised:- Pool Towels & Amenities: Providing pool towels is an optional service offered for guest convenience rather than an obligatory feature. By keeping towel hire separate, we ensure guests who bring their own towels are not charged unnecessary embedded fees. All policies regarding towel deposits and rentals are explicitly stated across our channels. - Ice Service: In line with standard hospitality protocols, ice is prepared for bar and beverage service and is served alongside orders placed at our outlets. - Dinner Buffet & Replenishment: Our kitchen continually replenishes the buffet throughout service hours. Arriving later in the evening may naturally offer a different pace, but our restaurant staff and chefs are always available on-site to assist guests or replenish specific items upon request. - Bathroom Tissues & Supplies: Bathroom amenities are monitored and restocked regularly. Had our team been informed during your stay, any missing items or refills would have been provided immediately. - Check-out & Luggage Storage Security: Late check-out requests are subject to room availability and upcoming arrivals. Regarding luggage storage, our luggage room is monitored under strict staff supervision and camera surveillance to ensure full security for all guest belongings. We note that none of these issues were brought to the attention of our reception team during your stay, where our staff could have assisted you directly.We nevertheless appreciate your feedback as we continue to maintain our 4-star service standards. Sincerely,Quality & Sustainability DepartmentHotel Las Vegas Salou

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