This a lovely place, a well converted old building, now a luxury hotel. Our room was huge and clean and comfortable. The onsite restaurant was very good for dinner and breakfast as was the bar/cafe. The staff were lovely and helpful and the Parador is very close to the palace and gardens. The onsite spa is nice but the sauna felt crowded. The treatments were nice, great massages!Parking wasn't easy to find and the rooms had no coffee/tea facilities and there is no room service but these are negatives but didn't spoil our stay!
Alberto Zerbini, General Manager at Parador de La Granja, responded to this review
Dear seandavidu,Thank you very much for sharing such a detailed review of your stay. We are delighted to hear that you enjoyed the charm of our historic building, the comfort of your room, and the quality of our restaurant, bar, and spa services. It’s wonderful to know that our team contributed positively to your experience.We also appreciate your constructive feedback regarding parking, the lack of in-room coffee/tea facilities, and room service. These comments are very valuable for us as we continually strive to improve our guests’ experience.We look forward to welcoming you back to enjoy another memorable stay.Warm regards,Equipo de Experiencia del Cliente
User:topgunn2026
Trip type:
Quiet yet beautiful
19 Jan 2026
The interior of the building was so beautiful and the atmosphere was quiet yet elegant. The breakfast was also delicious.
Alberto Zerbini, General Manager at Parador de La Granja, responded to this review
Dear guest,Thank you very much for your kind words. We are delighted to hear that you enjoyed the elegance and tranquility of our building, as well as the breakfast. Your positive feedback about your experience is greatly appreciated and motivates our team to continue providing excellent service.We look forward to welcoming you again for another memorable stay.Best regards,Customer Experience Team
User:Carinne P
Trip type: Family
Bad service
14 Dec 2025
We stayed at this property for a wedding and were given the wrong room upon arrival. The room we received was nowhere near what we paid for, and management refused to accommodate us with a comparable room or issue any kind of refund. On top of that, we were denied basic water service at 6:00 a.m., which is completely unacceptable.To make matters worse, the hotel provided false information to our credit card company, claiming that we requested an extra bed. That is an outright lie. The suite we originally booked and paid for only had one bed to begin with. This level of dishonesty and refusal to take responsibility is unacceptable. I would strongly caution anyone against staying here.
User:Gabriela M
Trip type:
Nice location and historic building
17 Nov 2025
The stay was fantastic, with the added benefit of being located in a historic site, just walking distance to the amazing Palace (the "Spanish Versailles")
Alberto Zerbini, General Manager at Parador de La Granja, responded to this review
Dear Guest,Thank you very much for sharing your experience. We are delighted to hear that you enjoyed your stay and appreciated both the historic building and our prime location, just a short walk from the magnificent Palace, often called the “Spanish Versailles.”It is wonderful to know that your visit was fantastic, and we hope to welcome you back soon for another memorable stay at our Parador.Best regards,Customer Experience Team
User:sumavax
Trip type: Couples
Pleasant Stay at Parador de La Granja
06 Nov 2025
The Parador is located near the Royal Palace, the hotel building being rather unspectacular. The reception cannot easily be found if you come from the free public parking lot, as it is not well signposted.The staff was helpful and happy to provide information. Our room on the first floor was spacious, the bed very comfortable, the air conditioning worked well, and there was also a minibar – we missed a kettle though.The bathroom was large and clean, with a bathtub and an integrated shower. The view from the room was rather unremarkable, but this did not affect the overall positive impression. Breakfast offered the usual Spanish standard, with hot dishes available upon request. We especially enjoyed the coffee from the machine.Overall, a large, elegant Parador with friendly service and a pleasant atmosphere. We felt comfortable and would return if in the area.
Alberto Zerbini, General Manager at Parador de La Granja, responded to this review
Dear Guest,Thank you very much for sharing your detailed and thoughtful review of your recent stay with us. We are delighted to know that you appreciated the comfort of your room, the breakfast selection, and the attentive service from our team.We also value your constructive feedback regarding the signage and the kettle in the room; please rest assured that we will take your comments into consideration as we continue to enhance our guests’ experience.It would be a pleasure to welcome you again whenever you return to La Granja.Equipo de Experiencia del Cliente
San Ildefonso-La Granja, Segovia
About Parador De La Granja
User Rating & Reviews
01 Mar 2026
19 Jan 2026
14 Dec 2025
0204 505 9777