Make sure to book your car park before arrival to avoid disappointment. The ski cellar looks like it hasn’t been cleaned in years and the restaurant opens relatively late which means you either go to the centre to eat and rush to make the lift up before 19.45 or you walk a lot of stairs
ghmhoteles, Director de Relaciones con Clientes at Apartamentos GHM Gorbea, responded to this review
Thank you for sharing your experience. We reccomend all our guests to book parking in advance as we have limit spots. Sorry for any inconvenience. We take note about all comments to improve.Best regards.
User:Sarah C
Trip type: Couples
There was no room at the inn
22 Feb 2019
We felt like Mary and Joseph staying in the stables. When we opened the door to our room, we were greeted by beautiful plywood walls and furniture constructed from particle board. The heat had not been turned on in preparation for our visit, so I had to keep my snow pants on to keep warm for the first hour of our stay. The sheets seemed to have been cleaned, although I found a long black hair in my bed. The blankets, on the other hand, had obviously not been cleaned -- there were several suspicious white stains on dark blue blankets... gross! When we asked for new clean blankets, we were handed what seemed to be a table cloth. The shower is built of more cheap wood paneling which is actively molding from the moisture. I found some yummy brown stains on one of the hand towels, so I placed that on the shower floor so that my feet wouldn't be in contact with the unclean conditions. There was no soap/shampoo provided. Although the kitchenette would have been nice to utilize for breakfast, I was scared to use utensils provided in an accommodation which was so obviously unhygienic and filthy. This was a sad, sad stay. I cried.
User:Tania K
Trip type: Family
excellent
24 Jan 2019
I recommend the apartments. They are close to the bars and restaurants. The apartments are clean and the underfloor heating keeps them warm all day. The reception staff are very friendly. For budget accommodation I can not fault it.
ghmhoteles, Director de Relaciones Públicas at Apartamentos GHM Gorbea, responded to this review
Thanks for sharing your experience with us! We cannot be happier to know you've enjoyed your stay and our services. Hope to have you as our guest very soon! :)Best regards!!
User:832Lynda
Trip type: Family
Be very careful
21 Jan 2019
If you book with the office attached to these apartments be very careful, I booked these apartments via booking.com for a 2 bedroomed apartment in Monte Gorbea. Upon arrival I was told we were in a different apartment [and only 1 bedroom] on the next road up and definitely not of the same standard, also health and safety issues..!! nothing was done to resolve the problem and booking.com also do not want to assist.. very unhappy and disappointed with the standard and services of both parties.We go every year to Monte Gorbea, so not to stay where you have booked is unacceptable unless we were advised or it is of the same standard in the same area.
User:Enzo P
Trip type: Family
Super hôtel i love it
10 Nov 2018
It was very good I love this hotel and the rooms are big and confort we passed a very good week in this super hotel near to the mecanical remontée. The garage is very big and have big places. The personal is super
Pradollano, Sierra Nevada
About Monte Gorbea By Ghm
User Rating & Reviews
02 Mar 2020
22 Feb 2019
24 Jan 2019
0204 505 9777