Melia Sitges

Recent Reviews: 3211

• User:G3285QTsandrab

  Trip type: Couples

  A week in the Sun

  12 Sept 2026

  This Hotel is clean & modern & has everything you would need for a relaxing week away . We arrived on a late flight so a little jaded on arrival . Check in was prompt & our room allocated . However , the room was extremely noisy, so sleep was poor.The next morning after contacting reception we were moved to a better room which was perfect . Selena at reception was excellent & arranged our move - Thank you again . This room was excellent .Overall we enjoyed our stay but I personally was a little disappointed in the Dining /Bar area around the pool - I felt it was a little basic & lacked character with the white furniture. Maybe more a cafe area ….Also be aware that this is a large Hotel and a corporate venue so expect areas to be busy . At times sun beds seemed unavailable .Overall, the staff were very good , Hotel comfortable & easy access to walk into the Town to visit Museums or shop. Beach is very near . Good location to walk to Train Station for visiting Barcelona etc. Thank you for our stay . Hotel Manager, Owner at Melia Sitges, responded to this review Dear Madam,We appreciate your kind words about your stay at Meliá Sitges and are happy you returned home with great memories of your holiday.We are delighted that you found our hotel clean, modern, and well equipped for a relaxing week away. It is also a pleasure to know that your late arrival was met with a prompt check-in.We are especially pleased that our reception team quickly arranged a quieter room for you the following morning and that this second room suited you perfectly.We regret that your first room was affected by noise, making rest difficult on your arrival night. The higher floors and those facing the marina tend to be the quietest, and we are glad a move could be organised without delay.Regarding the poolside dining and bar area, we appreciate your thoughts on the atmosphere and we are sorry it felt a little basic to you. As a larger hotel that also hosts corporate events, our public spaces can indeed be lively at times, and sun beds may occasionally be in high demand during peak periods.It is wonderful to hear that our staff as a whole left such a positive impression and that you found the hotel comfortable. Your mention of how easy it is to walk into town for museums and shopping, as well as the convenient beach access and proximity to the train station for trips to Barcelona, truly highlights what makes our location so practical.We hope to have the opportunity to welcome you back for an even better experience in the future. Kind regards,Diego C., Meliá Sitges Team

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• User:CE271088

  Trip type: Family

  ?? A Severe Safety Hazard for Families: Unacceptable Management Response.

  11 Sept 2026

  ?? A Severe Safety Hazard for Families: Unacceptable Management Response. We recently stayed at the Melia Sitges, a hotel that advertises itself as a family-friendly establishment. Unfortunately, our experience proved it to be the exact opposite due to a severe negligence issue and a deeply insulting management response.During our stay, we discovered an opened bottle of the chemical substance "poppers" (alkyl nitrites) left directly under our bed. This dangerous substance remained in our room for the entire week. Crucially, my 5-month-old baby was staying in this room, exposed to extreme health and safety risks due to inadequate housekeeping standards. When we brought this severe safety breach to management's attention, their response was beyond insulting:They offered a mere 30% discount on our in-house bill. They offered a "suite upgrade" for a future stay, but only if we paid the standard rate out of our own pockets. Most shockingly, management attempted to shift the blame onto my 15-month-old nephew, claiming a toddler somehow found the drugs outside, carried them into the hotel, and hid them under the bed. To deflect accountability by blaming a toddler, rather than addressing a failure in room sanitation, shows a complete lack of integrity. This response makes it clear how little this hotel values the safety and lives of infants. If you are traveling with children, please be aware that Melia Sitges failed fundamentally to provide a clean, safe environment, and their management team completely lacks the professionalism required to handle critical safety failures. Hotel Manager, Owner at Melia Sitges, responded to this review Dear guest,Thank you for taking the time to leave a review of your recent stay with us at Meliá Sitges.We take all matters relating to the health and safety of our guests extremely seriously and are sorry for the concern this situation caused you and your family during your stay.Our guest rooms are cleaned and inspected in accordance with established housekeeping procedures designed to maintain appropriate standards of cleanliness and hygiene. As this matter was brought to our attention on the final day of the stay, it was unfortunately not possible for our team to verify the circumstances surrounding the item described.Nevertheless, given the nature of the situation reported, the information and documentation provided have been forwarded to our insurance company for an independent assessment. Should any additional information be required as part of this process, they will contact you directly.We regret that the handling of the situation left you with such a negative perception of our response. The safety and wellbeing of our guests, including the families and children who stay with us, remain a fundamental priority for our team.We hope that you will allow us the opportunity of providing you with an improved stay in future. Best regards,Diego C., Meliá Sitges Team

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• User:sfuhere

  Trip type: Couples

  An upmarket hotel, but location is the issue

  15 Aug 2026

  This is an upmarket hotel with pretty good facilities on the edge of the town.The room was good. Like the rest of the hotel, it was very clean and had a modern, streamlined look. Some might say it lacked character - it depends on your taste. Everything looked fresh and new as if it had just been constructed. The bed was also comfortable and the aircon worked well in the exceptional heat we had during our stay. Housekeeping was generally good but there were some glitches, like our Nespresso capsules not being replenished two days running. The balcony overlooked the marina and the sea view was good. I did pay extra for that. The pool area was okay, but did feel crowded in August. We didn’t do breakfast which was as usual a ridiculous price. We were quoted €24 each per day. You can buy a 3 course menu del dia in Sitges for that! We saved a three figure sum by simply having breakfast in town, usually at the 365 cafe/bakery. However on the plus side the hotel did give us free glasses for the eclipse. The main issue in summer is the walk to the town and back. It’s not far, a kilometre maybe - but it is exposed and the sun beats down on you mercilessly all the way. Sadly it’s not a nice flat walk by the sea either - it’s up and down all the way there. It would be fine in cooler weather but it is energy sapping in the heat of summer. Even at night we found the walk exhausting. Luckily a taxi is only about €8 - 11 each way using the meter. You may find yourself using them more often than you planned! Unfortunately the hotel is really too far out to be very convenient. If you don’t mind the taxi journeys then it’s not too much of a problem. Of course, if you visit outside the summer months it’s less of an issue. In all honesty we would not stay here again as we think proximity to the town’s attractions is more important. However it is a high standard of hotel and really only its location lets it down. Hotel Manager, Owner at Melia Sitges, responded to this review Dear guest, We would like to thank you for taking the time to share your observations on your recent stay at Meliá Sitges.We are delighted that you appreciated our high standards and quality facilities, as well as the cleanliness and modern look of your room. Thank you for highlighting the comfortable bed and the effectiveness of the air conditioning during the unusually hot weather. We are also glad that the sea view from your balcony and the special gesture of giving eclipse glasses provided added enjoyment to your stay.We are sorry that the replenishment of the Nespresso capsules did not reflect our usual housekeeping standards. We also understand that, during the peak summer season, the higher number of guests can make areas such as the pool feel busier than at other times of the year, and our team works to ensure that everyone can enjoy the facilities as comfortably as possible.We equally appreciate your comments regarding the breakfast price and understand your decision to explore other alternatives. As for our location, while it offers a pleasant setting and convenient access to the surrounding area, we recognise that the distance and terrain to the town centre can feel more demanding, particularly during periods of higher summer temperatures.We hope that you will consider returning to stay with us in the future.Kindest regards,Diego C., Meliá Sitges Team

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• User:Discover43629468407

  Trip type: Family

  Sad

  12 Aug 2026

  Don't stay here...Nil on reception was great..found us a good room...check in was great..hotel is clean...looks business like but good vibe....Room 651 ...fantastic views...great beds ...shower was lovely.. AC could of been better but ok...It's cost ..£1500 for a wk..with breakfast..The week there was ok..but I would never return...The Food was plentiful ..but bland...horrible. we never had 1 decent meal...If you are Spanish it may be ok..but for us it was terrible...cold breakfast...no change.. same everyday...boring..hot milk fir cereal..No help or support. Trying to understand what was what..was difficult...leaning over to get to things... hot labels with no napkins...The lady who took your breakfast room no was lovely....but her and Nil ..the only 2 .. the service was awful...Rude..abrupt...rules rules.. No. no..1 min early for buffet....and told to stand outside...pool boy rude .unfriendly...1 waiter made some conversation..but no one else...I don't think anyone could speak English ..in 1 wk...no one really spoke to us. Except to take plates or tell us off...The pool was nice. But squeaky steps...don't get bed near there...The worse part of the pool..is you cannont even attempt to sit at it till 10am...the tables at the pool are metal...and hot as hell. Any drinks just become hot in seconds ...umbrellas are good .but must share...The shower at pool is good..toilet good..but lock on toilet door..is so stiff. You could easily be locked in...This hotel was so disappointing and in some ways spoilt our holiday..it's my 1st Melia and Im not impressed...The place has great views..but it's to far from sitges.. and uphill...taxi was expensive...please don't stay here for any more than a day....it's more for business...and definitely has no chefs...or cocktail bar staff...4 star it's not Hotel Manager, Owner at Melia Sitges, responded to this review Dear guest, We would like to thank you for taking the time to share your observations on your recent stay at Meliá Sitges.We appreciate your positive comments regarding the smooth check-in experience, the cleanliness of the hotel and the comfort of your room, particularly the views, beds and shower. We are also pleased that you enjoyed the pool facilities and that certain members of our team contributed positively to your stay.At the same time, we regret that our gastronomic offering did not suit your tastes. Our breakfast and dining options are designed to provide variety and cater for different preferences, and we are sorry that you did not find the selection, temperature and presentation to your liking during your stay.We are equally sorry that your interactions with our team did not always convey the welcoming and attentive service we strive to provide. Our team seeks to assist all our guests equally and create a friendly environment regardless of where they are visiting us from. We also appreciate your observations regarding the pool area and certain elements of our facilities, which are regularly reviewed to ensure their appropriate functioning and comfort.The hotel’s location offers pleasant coastal views and a peaceful setting, although we understand that the distance from Sitges town centre may not suit every guest’s preferences.We look forward to welcoming you back on a future occasion. Best regards,Diego C., Meliá Sitges Team

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• User:Stefan H

  Trip type: Solo travel

  Relax and enjoy!

  11 Aug 2026

  Great hotel, just out of the busy area, but close to beaches and a short walk to the city center. Hotel Manager, Owner at Melia Sitges, responded to this review Dear Guest, We appreciate your kind words about your stay at Meliá Sitges and are happy you returned home with great memories of your holiday.We are delighted to know you appreciated our peaceful setting that combines coastal accessibility with urban convenience.It is rewarding to hear your positive remarks about the comfort and design of our accommodations.Your recognition of our team's attentive service motivates us to maintain these standards.The entire team looks forward to welcoming you back for a future visit.Kind regards,Diego C., Meliá Sitges Team

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