MiM Sitges Melia Collection

Recent Reviews: 995

• User:Jonathan B

  Trip type: Solo travel

  Central hotel with a good team of people

  10 Sept 2026

  Alex and Pere on Reception understand customer service and look after their guests.The hotel is very central meaning you don't have to use Sitges Taxis which are lacking in availability.Stayed 18 days.Cleaning good.Roof top pool service good Gym serviceable but used Municipal gym mainly. Hotel Manager, Owner at MiM Sitges Melia Collection, responded to this review Dear Jonathan,It is a real reward to receive such a great review.We are delighted you had a memorable experience with us.It is also great to know that you appreciated the warmth and professionalism of our reception team during your 18-day stay.We are glad that the cleanliness of your room met your expectations and that you enjoyed the service at our rooftop pool.Finally, we are glad to know that you loved our central location for exploring Sitges at your leisure and found that our gym served its purpose.We hope to see you again soon for another enjoyable experience.Best wishes,Sergi Simó - Hotel ManagerMIM Sitges, Member of Meliá Collection

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• User:Joe S

  Trip type: Couples

  Disappointing room – well below expected Meliá standard

  31 Aug 2026

  Staff were friendly and helpful throughout our stay, but unfortunately the room itself was extremely disappointing, particularly considering the price and the fact this is part of the Meliá Collection.There were numerous maintenance issues: wallpaper coming away from the walls, leaking shower and taps, water dripping from the air conditioning, dirty vents and floors, damaged/worn furniture, lights not working, stained/damaged bedding and a toilet-roll holder that was practically falling off the wall. The “king” bed was also two beds pushed together with a noticeable gap.The hotel has a good location and the staff deserve credit, but the rooms desperately need proper maintenance and refurbishment. As a MeliáRewards Gold member, I’ve stayed with Meliá many times and this was well below the standard I expected, especially for the price paid.A real shame, because with investment in the rooms this could be a much better hotel. Hotel Manager, Owner at MiM Sitges Melia Collection, responded to this review Dear joesG6884NQ,Thank you for taking the time to leave a review of your recent stay.Your loyalty as a MeliáRewards Gold member is genuinely valued. We are delighted that you found our team friendly and helpful throughout your stay, as their dedication to genuine hospitality is something we hold dear.However, we are sincerely sorry to learn that the condition of your room did not meet your expectations. The maintenance and housekeeping issues you mention, including the wallpaper, bathroom fixtures, air conditioning, furniture, lighting, bedding, and overall room condition, are certainly not the experience we aim to provide. Please accept our apologies for the inconvenience caused.We greatly appreciate the detailed feedback you have provided, as it helps us identify those areas where we need to improve. We would also like to reassure you that we are currently awaiting a comprehensive renovation of our rooms and facilities. The concerns you have raised reinforce the importance of these planned improvements, which are intended to enhance the overall guest experience while preserving the hotel's excellent location and unique character.Thank you once again for your honest comments. We hope to have the opportunity to welcome you back in the future and provide a significantly improved experience.Kind regards,Sergi Simó - Hotel ManagerMIM Sitges, Member of Meliá Collection

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• User:stewartp1818

  Trip type: Solo travel

  *** WARNING *** Do not stay here - August/September 2026

  30 Aug 2026

  *** WARNING *** This hotel is disgusting and needs a total remodel. I was so shocked at how bad the rooms were that I refused to stay there. The manager obviously knew the unacceptable condition of the rooms and agreed to give me a full refund for the total amount I paid online when I made the reservation.What's so disappointing as a guest is to arrive at the hotel expecting a welcoming and comfortable 4-Star hotel that will provide an "exceptional experience in Sitges" (per their website) - only to find a run-down excuse for a deluxe hotel.I was advised that the hotel will have a complete refurbishment in 2027 but that does not address the sub-standard condition of the current rooms being sold. Hotel Manager, Owner at MiM Sitges Melia Collection, responded to this review Dear Stewart,Thank you for sharing your experience with us.We sincerely apologize that our accommodations did not meet the standards you expected from our establishment and regret that the refund did not resolve matters to your satisfaction. We do indeed have a comprehensive renovation project scheduled for February 2027, which will enhance every aspect of our guest experience. Our team remains committed to maintaining the highest standards of hospitality while ensuring that each stay reflects the authentic Mediterranean luxury that characterizes our collection.We hope to welcome you back after our renovation for a truly exceptional experience.Kind regards,Sergi Simó - Hotel ManagerMIM Sitges, Member of Meliá Collection

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• User:Brandon P

  Trip type: Friends getaway

  A perfect group 40th birthday celebration

  23 Aug 2026

• User:Matt H

  Trip type: Couples

  Mim … meh :(

  22 Aug 2026

  So far pretty poor the service is careless attitude the whole place is getting a bit tired and worn our room curtains weren’t hanging properly on the curtain rail just a bit tatty really bit disappointing for the price Hotel Manager, Owner at MiM Sitges Melia Collection, responded to this review Dear Mattapharri,Thank you for taking the time to share your feedback. We are sorry to learn that your experience did not meet your expectations.We regret that certain aspects of the hotel, including the condition of your room and the impression of the facilities, fell short of the standards we strive to provide. Your comments regarding the curtains and the overall upkeep of the property have been noted and shared with the relevant teams.As part of our commitment to continuously improving the guest experience, a comprehensive renovation of the hotel is already planned, which will address many of the areas highlighted by guests.We appreciate your feedback, as it helps us identify opportunities for improvement, and we hope to have the chance to provide you with a better experience in the future.Kind regards,Sergi Simó - Hotel ManagerMIM Sitges, Member of Meliá Collection

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