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Alexandre Hotel Troya
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About Alexandre Hotel Troya
This resort is situated in the heart of Playa de las Américas, in a lively area with shopping and entertainment, right on the sandy beach. It is an ideal starting point for beach holidaymakers, active holidaymakers, club holidaymakers or young people who would like to get to know the area better.
The club was modernised in 2022. 354 non-smoking rooms are located on 8 storeys and can be reached by 5 lifts. The multilingual staff at the reception desk in the lobby are ready to assist you with check-in and check-out. Services such as a baggage storage service, a currency exchange service and a drinks machine ensure a comfortable stay. Wireless internet access (no extra charge) allows guests to surf the internet and catch up on email. The hotel has wheelchair-accessible facilities. There are a number of shops as well. Additional facilities include a TV room. Guests arriving by car can park their vehicles in the car park for a fee (subject to availability). Other services include a 24-hour security service, a car hire service, room service (for a fee), an alarm call service, a laundry service and a hairdresser. Active guests who wish to explore the surrounding area by bike will appreciate the bicycle hire service (for a fee). Bicycle storage is also available. A business centre with projector and a flip chart and pens is available. The congress service offers support with all aspects of event organisation. A conference room is available for conferences, lectures and meetings.
Air conditioning ensures that rooms maintain comfortable temperatures. Guests can enjoy the view onto the street from a balcony or terrace. For a fee, extra beds or children's beds can be provided for little travellers. Valuables can be securely stored in a safe for an additional charge. Other features include a direct dial telephone, a flatscreen television with satellite channels and WiFi (no extra charge). Bathrooms are equipped with a shower and a hairdryer. Bathrooms with wheelchair access can also be booked. Family rooms are available for parents with children.
Guests can treat themselves to refreshing drinks at the poolside snack bar and a relaxing soak in the hot tub (for a fee). Sun loungers and parasols on the sun terrace create a perfect space for guests to relax and unwind. The hotel offers an extensive outdoor sport and leisure programme, which includes bocce and jogging. For a fee, guests can also enjoy golf and horse riding. With water aerobics or, for a fee, windsurfing, kitesurfing, sailing, snorkelling, diving and parasailing available, fans of water sports have plenty of options to choose from. A gym and aerobics or, for a fee, billiards, are among the sport and leisure options available. Various wellness options, such as a spa, a sauna, a steam bath, a hammam, massage treatments, hydrotherapy treatments, Ayurveda treatments, aromatherapy and a reflexology massage, are offered for a fee. Guests of all ages have the opportunity to enjoy a fun entertainment programme.
Various dining options are available, including a bar and a lobby bar. Guests can indulge their palates at the restaurant (smoking area, à la carte and high chairs). Catering options include half board, full board and all-inclusive. A delicious and varied buffet awaits guests at breakfast, lunch and dinner. Special meals, including lactose-free food, are also available. All-inclusive holidaymakers enjoy special extras, including snacks. The club offers a selection of alcoholic and non-alcoholic beverages.
The hotel accepts the following credit cards: American Express, VISA and MasterCard.
Amenities at Alexandre Hotel Troya
Facilities
Air conditioning
Bar(s)
Bicycle Cellar
Bicycle Hire
Car Park
Conference Room
Currency Exchange
Hairdresser
Kids Club
Laundry Service
Lifts
Restaurant(s)
Restaurant(s) with high-chairs
Restaurant(s) with smoking area
Room Service
Shops
TV Room
Wifi
Hygiene
Contactless payment
Enhanced cleaning programme
Hand sanitiser
Health checks on staff
No high-touch furnishings
No high-touch furnishings in public areas
Packaged meals
Protective equipment for employees
Protective hygiene screens
Sanitiser dispenser
Social distancing regulations
Time interval between room bookings
Use of commercially available disinfectants
Meals
All inclusive
Breakfast Buffet
Evening Buffet
Full Board
Half Board
Lunch Buffet
Sport/Entertainment
Aerobics
Billiards/Snooker
Bocce
Children's Entertainment
Children's Pool
Diving
Entertainment Programme
Golf
Gym
Horse Riding
Jacuzzi
Massage
Outdoor Pool(s)
Parasols
Sailing
Sauna
Steam bath
Sun loungers
Sun terrace
Surfing
Windsurfing
Location
Around this property:
Shopping opportunities
10 m
Sea
20 m
Beach
50 m
Tourist Centre
100 m
Restaurants
100 m
Bars / Pubs
100 m
Nightclub
100 m
City Centre
200 m
Golf Course
1 km
User Rating & Reviews
Excellent
591
Very Good
261
Average
220
Poor
101
Terrible
122
Recent Reviews: 1295
User:Michael L
Trip type: Family
Not 4 stars at all
05 Dec 2025
User:lance a
Trip type: Couples
Good hotel Restaurant awful
04 Dec 2025
User:Mandy M
Trip type: Couples
Lovely hotel
03 Dec 2025
User:812vickil
Trip type: Couples
Awful
30 Nov 2025
User:Barry P
Trip type: Family
Nice hotel but very noisy from the next door hotels day time entertainment
29 Nov 2025