


43+ photos
Perfect for parents with children, this hotel is situated in a quiet area approximately 1.2 km from the centre of Puerto de la Cruz.

Antonio Ruiz Álvarez, 7
Check-in from 15:00 · Check-out by 12:00

Antonio Ruiz Álvarez, 7
Check-in from 15:00 · Check-out by 12:00
Good
3126 reviewsUser: Emmi M
Trip type: Friends getaway
Alua de flua ??????????
If you don’t mind sharing your holiday with cockroaches, worms, pigeons in the dining hall and rats on the beach this is the place for you!I’m absolutely amazed that no other reviews have mentioned this as so many guests were swerving the cockroaches and screaming and stomping on them as they made their way through the passageway back to their rooms!The rooms themselves are decent, with tv (no sig… If you don’t mind sharing your holiday with cockroaches, worms, pigeons in the dining hall and rats on the beach this is the place for you!I’m absolutely amazed that no other reviews have mentioned this as so many guests were swerving the cockroaches and screa…
User: Levi O
Trip type: Couples
Alua hotel review
I’ll start with the positives, the room service staff was great, the food hall staff were great, bartenders and amazing and the staff overall are pretty friendly, quick and make you feel welcome. The negative is directed mainly at my room, obviously I can’t speak for all the rooms. However we had ant like insects which were in our room and could see them by the sink, floor and on some tables(befor… I’ll start with the positives, the room service staff was great, the food hall staff were great, bartenders and amazing and the staff overall are pretty friendly, quick and make you feel welcome. The negative is directed mainly at my room, obviously I can’t sp…
User: 4bill4
Trip type: Solo travel
Lack of interaction
I previously wrote a review on this hotel, back on May. There were positives and negatives. I am very surprised that for a hotel if this size, and given the amount of staff behind reception/check in desks, none of them can be bothered to acknowledge my review - whether positive or negative. Not only mine, but they never seem to acknowledge any reviews. I think this just sums up a “couldn’t care le… I previously wrote a review on this hotel, back on May. There were positives and negatives. I am very surprised that for a hotel if this size, and given the amount of staff behind reception/check in desks, none of them can be bothered to acknowledge my review…
User: Andy Y
Fantastic stay! Can’t fault it!
Arrived 30 minutes before check in so was told I could leave my bags at reception and go for lunch! After lunch our room was ready with a plate of fruit for us! Room was grand with good size balcony! Pool area is large with plenty sun beds pool side and more up some stairs on another level that are a bit quieter! Restaurant was great, plenty variety and always fresh meat getting cooked. Room clean… Arrived 30 minutes before check in so was told I could leave my bags at reception and go for lunch! After lunch our room was ready with a plate of fruit for us! Room was grand with good size balcony! Pool area is large with plenty sun beds pool side and more u…
User: Kristýna K
Exceeded My Expectations
This hotel exceeded my expectations. It is beautiful, modern, newly renovated, and surprisingly spacious. Even though the hotel is quite large and there are many guests, everything feels very well organized and runs smoothly.The rooms are spacious, beautiful, modern, and exceptionally clean. The dining area is also very spacious, and even when it is full of people, it never feels chaotic or overcr… This hotel exceeded my expectations. It is beautiful, modern, newly renovated, and surprisingly spacious. Even though the hotel is quite large and there are many guests, everything feels very well organized and runs smoothly.The rooms are spacious, beautiful,…
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