Apartamentos Park Plaza

Recent Reviews: 202

• User: KT8D5

  Trip type: Family

  Avoid it

  The worst property ever seen in Puerto de la Cruz. Absolute neglect attitude towards the guest: when I arrived late in the evening I was given not a room type I booked. I received a small room, not prepared - hair everywhere, stains, no shower gel, broken shower and terrible smell from drains in shower and kitchen. No service. After immediate ask for at least shower gel the receptionist replied I… Read moreThe worst property ever seen in Puerto de la Cruz. Absolute neglect attitude towards the guest: when I arrived late in the evening I was given not a room type I booked. I received a small room, not prepared - hair everywhere, stains, no shower gel, broken show… Read more

• User: chantelle d

  Trip type: Family

  Dirty

  You get what you pay for, it is a budget hotel and very basic. Good location. No cooker. The kettle is disgusting with dirt or mould and the water comes out of it yellow and dirty. The bedside table is covered in cigarette burns. Dust on phone in room. Cleanliness is a 0You get what you pay for, it is a budget hotel and very basic. Good location. No cooker. The kettle is disgusting with dirt or mould and the water comes out of it yellow and dirty. The bedside table is covered in cigarette burns. Dust on phone in room. Cleanli… Read more

• User: Michael D

  Trip type: Couples

  Great location, good value but...

  We stayed 21 days at Apartamentos Park Plaza Puerto de la Cruz room 201 for 830 euros in 2025. Great location clean. We asked for a room safe key. The receptionist “said 2 euros per day, let me count the days.” When he got to "February 29, 30 and 31" we smiled. In any event the room safe was too small to accommodate a small laptop. One room key two guests…interesting. Turns out it was impossible t… Read moreWe stayed 21 days at Apartamentos Park Plaza Puerto de la Cruz room 201 for 830 euros in 2025. Great location clean. We asked for a room safe key. The receptionist “said 2 euros per day, let me count the days.” When he got to "February 29, 30 and 31" we smiled… Read more

• User: nickfromParis

  Trip type: Friends getaway

  A room with many bugs.....as a bonus!!

  The rooms have a kitchen corner that looks like a wardrobe, the beds are average, the bathroom is old, the eoom had no fan neither AC, which was not a problem in january.My room was on 4th floor facing the street, very hot though for january, I kept the window opened at night time , but outside is very noisy and had to use earplugs .But the worse was that the room was infested , especially by nigt… Read moreThe rooms have a kitchen corner that looks like a wardrobe, the beds are average, the bathroom is old, the eoom had no fan neither AC, which was not a problem in january.My room was on 4th floor facing the street, very hot though for january, I kept the window… Read more

• User: SC2011start

  Trip type: Family

  Very basic, average accommodation

  The position is great, right in the square where with the action is. the roof top pool is great and the roof had the advantage of a patio where you can smoke, even when the pool is shut ( pool opens 10-18.0). There were cockroaches in the room, we asked reception to move us but they wouldn't, they did say they would treat the room, but the cockroaches continued. Some of us had internal rooms with… Read moreThe position is great, right in the square where with the action is. the roof top pool is great and the roof had the advantage of a patio where you can smoke, even when the pool is shut ( pool opens 10-18.0). There were cockroaches in the room, we asked recept… Read more