


43+ photos
This hotel is quietly situated just 15 minutes' walk from the centre of Puerto de la Cruz, where there is an abundance of shops and entertainment options. The Playa Jardín, as well as the Castillo San Felipe, are both to be found just a few paces away and there is a bus stop a stone's throw from the hotel.

Avenida Blas Pérez González 11
Check-in from 3:00 PM · Check-out by 12:00 PM

Avenida Blas Pérez González 11
Check-in from 3:00 PM · Check-out by 12:00 PM
Good
5223 reviewsUser: Carole W
Trip type: Couples
Traumatised
Ours was a pricey holiday choosing to upgrade to a suite for 14 nights at an extra €700 on top of £1,700 for our TUI H/B holiday. The suites are the quietest or so we thought. Night 12, past midnight a lot of banging from next door. Night 13, while I slept my Husband was awake with half an hour of banging from next door at 12.30. At 1am we were harassed by the internal phone ringing, waking me up.… Ours was a pricey holiday choosing to upgrade to a suite for 14 nights at an extra €700 on top of £1,700 for our TUI H/B holiday. The suites are the quietest or so we thought. Night 12, past midnight a lot of banging from next door. Night 13, while I slept my…
User: Andy A
Trip type: Friends getaway
Fantastic holiday
Let me just say that you never know what you are getting and also your expectations may be a bit more important.All I need to say is enjoy your holiday, have a great day enjing the service, drinks, sunshine and a lovely bunch of great staff.I intend to be enjoying myself in November /December, I cannot fault these absolutely beautiful people who work so hard for the world traveller's.I never spend… Let me just say that you never know what you are getting and also your expectations may be a bit more important.All I need to say is enjoy your holiday, have a great day enjing the service, drinks, sunshine and a lovely bunch of great staff.I intend to be enjo…
User: Frances m
Trip type: Couples
Disappointing Holiday
So let’s start with the positive side. Hotel is in a lovely location, few minutes walk to beach and 15 minutes from the old town which is quaint and beautiful. Room, we were on 10th floor which had fantastic sea views, large twin bedded room with comfortable beds, large bathroom with full bath with shower over bath, coffee machine, fridge , consumables replaced daily (we had upgraded before arriva… So let’s start with the positive side. Hotel is in a lovely location, few minutes walk to beach and 15 minutes from the old town which is quaint and beautiful. Room, we were on 10th floor which had fantastic sea views, large twin bedded room with comfortable b…
User: Martyn H
Trip type: Couples
Shocking!!!
This is not 4 star!!! Beds uncomfortable, no tea/ coffee facilities in the room, no mirror in the bedroom, low budget entertainment (if it turned up) 3 ambulances called because the pool area is a death trap food never seemed hot enough drinks served in paper cups!! The best and most entertaining was the young girl (Alba) who did the daytime things, she had us all smiling and laughing and works so… This is not 4 star!!! Beds uncomfortable, no tea/ coffee facilities in the room, no mirror in the bedroom, low budget entertainment (if it turned up) 3 ambulances called because the pool area is a death trap food never seemed hot enough drinks served in paper…
User: Hayley G
Trip type: Couples
Not the best
Great location for Puerto town centre which is beautiful. The hotel is very dated, although is clean. It could do with updating. The food wasn't great, not much choice and was always cold, someone needs to tell them english sausages need to be cooked! The worst part for us was that on the first day money went missing from our room, we informed reception and they were apologetic but our room was no… Great location for Puerto town centre which is beautiful. The hotel is very dated, although is clean. It could do with updating. The food wasn't great, not much choice and was always cold, someone needs to tell them english sausages need to be cooked! The wors…
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