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Be Live Experience Orotava

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Be Live Experience Orotava

locationPuerto de la Cruz, Tenerife

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About Be Live Experience OrotavaAbout Be Live Experience Orotava

Location

This hotel is centrally located near to Piramides de Martianez shopping centre. The beach and the bathing area of Lagos Martianez are only around 200 m away. Entertainment venues and public transport links are to be found in the surrounding area and within walking distance.

Facility

The hotel has 225 rooms, including 9 suites and 212 double rooms, which are located on 12 storeys and are reachable by 3 lifts. The reception desk is open round the clock. Services such as a baggage storage service, safe, currency exchange service and cash machine ensure a comfortable stay. Wireless internet access allows guests to stay connected while on holiday. The tour desk offers assistance with booking excursions. The hotel offers various facilities for guests with disabilities. Wheelchair-accessible facilities are available. A number of shops, including a souvenir shop, are great for shopping or just browsing. Additional facilities include a TV room. Guests arriving by car can park their vehicles in the garage (for a fee) or in the car park. Further services and facilities include a car hire service, medical assistance, a laundry service and a hairdresser. 5 conference rooms are available for lectures, presentations and meetings.

Rooms

Rooms feature a kitchen and a bathroom. Air conditioning ensures comfortable temperatures. Most units include a balcony with sea views, where guests can relax and linger a while. Separate bedrooms are available. Children's beds and extra beds can be requested for younger guests. A safe and a minibar are also available. A direct dial telephone, a television with satellite/cable channels and WiFi (for a fee) are provided as well. Bathrooms are equipped with a shower and a bathtub, as well as a hairdryer. Wheelchair-friendly rooms can be booked.

Sport

The hotel provides a number of options for sport and leisure. While the adults swim a few laps in the outdoor pool, children can enjoy splashing about in their own swimming area. A short break or an entire afternoon on the sun terrace, which features sun loungers and parasols, is time well spent. Refreshing drinks are served at the poolside snack bar. There are many ways to relax or stay active at the hotel, including a gym and billiards. Guests of all ages have the opportunity to enjoy a fun entertainment programme.

Meals

Dining facilities include a café and a bar. Guests can enjoy their meals in the cosy atmosphere of the 2 restaurants, which are equipped with high chairs. Catering options include bed and breakfast, half board, full board and all-inclusive. A delicious and varied buffet awaits guests at breakfast, lunch and dinner. Special culinary options, such as vegetarian dishes, are also available. The hotel also offers snacks. The hotel offers a selection of alcoholic and non-alcoholic beverages.

Payment

The following credit cards are accepted: American Express, VISA and MasterCard.

Amenities at Be Live Experience Orotava Amenities at Be Live Experience Orotava

  • Facilities

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      24-hour reception

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      Air conditioning

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      Bar(s)

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      Café

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      Car Park

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      Conference Room

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      Currency Exchange

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      Disability-friendly

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      Foyer

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      Garage

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      Hairdresser

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      Hotel Safe

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      Laundry Facilities

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      Laundry Service

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      Lifts

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      Medical Assistance

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      Nightclub

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      Restaurant(s)

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      Restaurant(s) with high-chairs

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      Room Service

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      Shops

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      Small supermarket

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      TV Room

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      Wifi

  • Hygiene

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      Contactless payment

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      Enhanced cleaning programme

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      Hand sanitiser

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      Hygiene training for staff

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      No high-touch furnishings

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      No high-touch furnishings in public areas

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      Protective equipment for employees

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      Protective hygiene screens

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      Sanitiser dispenser

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      Social distancing regulations

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      Time interval between room bookings

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      Use of commercially available disinfectants

  • Meals

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      All inclusive

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      Breakfast Buffet

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      Evening Buffet

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      Full Board

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      Half Board

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      Lunch Buffet

  • Sport/Entertainment

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      Billiards/Snooker

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      Children's Pool

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      Entertainment Programme

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      Golf

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      Gym

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      Massage

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      Number of Pools

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      Outdoor Pool(s)

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      Parasols

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      Sun loungers

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      Sun terrace

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      Tanning Studio/Solarium

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      Tennis

LocationLocation

Map preview

Around this property:

Public Transport

100 m

Beach

200 m

User Rating & ReviewsUser Rating & Reviews

  • Valuerating
  • Roomsrating
  • Cleanlinessrating
  • Servicerating

Excellent

977

Very Good

848

Average

522

Poor

198

Terrible

173

Recent Reviews: 2718

  • User:alan h

    Trip type: Solo travel

    Solo holiday to see friends and also spend time celebrating my fathers birthday

    rating17 Mar 2026

    It is always great to go back to hotel for a holiday as the staff are so friendly and always have a good chat with everyone the bar staff a brilliant at there job and always go the extra mile to make guests feel welcome, i do like the fact that you have now 3 pool tables in place and think it works really well. i would think that the all inclusive should be carried on even when you have checked out of your hotel for example if you are checking out at 12 o'clock and your flight is not until late at night i think it would be good if the reception staff said you can get food and drinks during the day my flight was at 19:20pm and it was not mentioned that i was able to go down for some food in the restaurant, Also i was a late arrival and missed the dinner service on my first night as i arrived after 10pm and didn't have anything offered to me with regards to food this is one area i think could be improved Be Live Orotava, Owner at Be Live Experience Orotava, responded to this review Dear Guest,Thank you very much for your fantastic 5/5 review and for your continued trust in our hotel. It truly means a lot to us to welcome you back time and time again.We are delighted to hear your kind words about our team. Providing a friendly and welcoming atmosphere is one of our top priorities, and it is wonderful to know that our staff and waiters made you feel comfortable and well looked after during your stay. We are also glad that you enjoyed the addition of the new billiard tables.At the same time, we sincerely appreciate your constructive feedback. We regret that you were not informed about the possibility of continuing to enjoy food and beverages on the day of your departure, as well as the lack of information and options upon your late arrival. Your comments have been noted and will be shared with the relevant departments to improve our communication and ensure a better experience for our guests in similar situations.Thank you once again for your valuable feedback. We truly hope to have the pleasure of welcoming you back again soon.Kind regards,Front Desk Team

  • User:Quest63834540438

    Trip type: Friends getaway

    Great experience

    rating16 Mar 2026

    Great hotel friendly and welcoming staff attentive and good night time entertainment.And great cocktails from Christian made our weekend. Would recommend to anyone visiting Puerto dela cruz. Be Live Orotava, Owner at Be Live Experience Orotava, responded to this review Dear Guest,Thank you very much for your wonderful 5/5 review.We are delighted to hear that you had such an enjoyable stay with us and that you appreciated our friendly and attentive staff, as well as the evening entertainment. It is especially great to know that Christian’s cocktails made your weekend even more memorable—we will be sure to share your kind words with him.Thank you as well for your recommendation. We truly hope to welcome you back again soon for another fantastic stay in Puerto de la Cruz.Kind regards,Front Desk Team

  • User:Robmont48

    Trip type: Solo travel

    This hotel is mainly for germans

    rating14 Mar 2026

    This hotel is mainly german holidaymakers very little british the pool is more or less in the shade all the time the wifi in my room was non existent i could not even use facebook or send a message floor 10 ..reported to reception many times nothing was done so asked to change room again nothing done …The food is cold just about edible and seriouly not much choice of main meal unless your a rabbit … i certainly would not use this hotel again … Be Live Orotava, Owner at Be Live Experience Orotava, responded to this review Dear Robmont48,Thank you for taking the time to share your feedback. We are sorry to hear that your experience did not meet your expectations.Regarding your comments about the room and Wi-Fi connection, we sincerely regret the inconvenience caused. Please be assured that we will review this matter with our technical team, as providing a reliable connection and responding promptly to guest requests are priorities for us. We also apologize if your request for a room change was not handled as expected.In terms of our dining service, we are sorry that the variety and temperature of the food did not meet your expectations. Your comments will be shared with our kitchen team in order to review and improve both the offer and service.We appreciate your feedback, as it helps us identify areas where we need to improve. We regret that we did not provide the experience you were hoping for and hope you might reconsider visiting us again in the future.Kind regards,[Your Hotel Team]

  • User:Cathelizabeth369

    Trip type: Couples

    Amazing stay

    rating26 Feb 2026

    There were no negatives for our stay the staff were all friendly and helpful in all areas, we had a problem with our safe which was sorted instantly .We went all inclusive and the food and drinks at every meal were the best we've had so much variety nobody could say there wasn't anything to suit them at every meal .The hotel was clean and very central with a small walk to the sea front I would definitely recommend and would return. Be Live Orotava, Owner at Be Live Experience Orotava, responded to this review Dear Cathelizabeth369,Thank you very much for sharing your experience with us. We are truly delighted to hear that you enjoyed your stay and that the service provided by our team, as well as the quick resolution of the small issue with your safe, met your expectations.We are especially pleased to know that you enjoyed the all-inclusive service and the variety of food and beverages available. Comments like yours are a great motivation for our entire team, who work every day to provide the best possible service.We sincerely hope to have the pleasure of welcoming you back again very soon.

  • User:Agrita S

    Trip type: Friends getaway

    Highly recommended

    rating23 Feb 2026

    Really good experience! Great location in the city center, everything is clean and tidy. Charming view from the balcony to the ocean and the Teide volcano. Very good and tasty food, wide choice of dishes Be Live Orotava, Owner at Be Live Experience Orotava, responded to this review Dear Agritas2023.Thank you very much for sharing your experience and for your kind words.We are truly pleased to know that you enjoyed our central location, as well as the cleanliness and tidiness of our facilities. It is wonderful to hear that the views from your balcony overlooking the ocean and Mount Teide made your stay even more special.We also greatly appreciate your comments about the food and the wide variety of dishes. Our kitchen team works with dedication to offer a diverse and tasty selection, so your feedback is a great motivation for all of us.We look forward to welcoming you again very soon.Kind regards.

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